Ramada Charleston Downtown

The front dest staff was very friendly, helpful and professional. The room only had the basics but the sheets were crisp-white and CLEAN! The towels and bathroom were clean, too. Location was excellent. A very quick walk to lovely shops and places to eat and browse. Loved it!

Mold in shower , worn out matteress,, how hard is it to ensure cleanliness?

We appreacietd the attached parking, the staff courtesy and competentcy and the bed was just so comfortable and fresh smelling. We enjoyed the breakfast for quality and service and rate the overall hotel experience well.

freindly staff, convenient to my destination, would stay again

The staff was very accommodating and was able to give specific driving directions to an out-of-town rube such as myself. The hotel was situated right on the water where there's live music on Fri nights, so that couldn't be more convenient for some easy entertainment. Behind the hotel, there are neighborhood bars serving good food that were open later than the typical downtown fare of Shoney's and Long John Silver's. My only beef was w/housekeeping. I assume in an effort to be green, the sheets weren't changed on a daily basis, or at all from what I could tell, during my 5 days there. It made me question how clean things were when I arrived. Our toilet paper and facial tissues ran out one day, which seem like the most basic things to check. The ice machine on my floor never worked either. The restaurant prices are pretty cheap, but I was still surprised there was no complimentary continental breakfast.

I was very reticent to stay at this hotel, but I needed something close enough that my family of 6 could walk to the convention center and live on the levee. We stayed 5 nights, and we were so impressed! The rooms were clean. The amenities were generous. The staff was amazing. We visited for the USTA National competition, and every member of the staff we encountered were outstanding. We did not even have a contact with a staff member who was just "good" Everyone was outstanding, from the maid service, to the front desk, to the maintenance man who helped me out after I locked us out of our bathroom. Everyone was amazing. Walking distance to a ton of cool shops, restaurants, the mall, and the convention center. Right across the street from Live on the Levee. Every Friday and Saturday night, Charleston puts on a free concert and dance across the street from the hotel. Great music. Great people. Very nice city. Beds were comfortable. Pillows and comforters were amazing.

easy check in and out, friendly staff. comfortable room. had a little problem with room keys.

I was very skeptical to stay at this hotel after reading several reviews on line, but due to the convenience of my meeting I broke down and booked two nights. I have to say that the hotel was not as bad as I was led to believe. The hotel clerk at check in was wonderful and met all my needs. The hotel itself is older, but my room with a King bed and view of the river was all that I needed. The view was nice, bed and pillows comfy and it was clean. I ate two nights in the hotel rest. and found the wait staff to be very courterous and the food was good for the value. I will stay there again if I ever need to visit Charleston WV again.