Hotel details


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Holiday Inn Express CHARLESTON-CIVIC CENTER

User score 3.6 out of 5 See all reviews
100 CIVIC CENTER DR,Charleston, WV 25301
Book this hotel
from 83 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Jan 4, check-out Jan 5

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Welcome to the Holiday Inn Express Civic Center in the beautiful riverfront capitol of Charleston, West Virginia. Our management staff and company will exceed your expectations while providing an abundance of comfort, safety and amenities which reflect our Southern hospitality! Finding your way through the majestic mountains of West Virginia and past the winding new Kanawha and Elk Rivers to the junctures of I-64, I-77 and I-79, the Holiday Inn Express Civic Center invites you to a Hemmingway ambiance and warm atmosphere with its ideal location for shopping, dining, theater going (even while doing business in our capitol city!). Nestle into the comfort of your private room (one of 195) with your choice of plush pillows, "great night's sleep" mattresses, while enjoying free high speed Internet and WiFi, fitness center and cozy Great Room for relaxing or TV watching. Satisfy your cravings for flavor and social atmosphere with a great complimentary hot breakfast buffet with the world's best warm cinnamon rolls! - or stroll to one of 18 restaurants (within two blocks) from quick service Wendy's to the fine dining of the Chop House. "Meet and Greet" in our lovely appointed Sternwheeler Room for all your meeting needs for up to 100 people. The Holiday Inn express Civic Center - in the downtown capitol city of Charleston, West Virginia - truly a warm Southern experience! This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Jan 4, check-out Jan 5

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.6 out of 5

(15 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 100 CIVIC CENTER DR, Charleston, WV  25301  

 
 

Area served

CHARLESTON,DOWNTOWN

Area airports

Only 3M to CRW airport!

Description

100 Civic Center Drive, Charleston, WV, 25301, US

Amenities

  • In Room Movies
  • Iron
  • Exercise Gym
  • Bath Tub
  • Free Airport Shuttle
  • Security
  • Television with Cable
  • Laundry/Valet Services
  • Fire Alarm with Light
  • Internet Access
  • Copy Service
  • Safe Deposit Box
  • Ice Machine
  • City Center
  • Connecting Rooms
  • AM/FM Alarm Clock
  • Rollaway Beds
  • Air Conditioned
  • Satellite TV
  • Desk with Lamp
  • Fitness room
  • Radio
  • TV Remote Control
  • Vending Machines
  • Coffee Maker in Room
  • High Speed Internet
  • Email Service
  • Cribs Available
  • Wake-up Service
  • Free Newspaper
  • Guest Laundromat
  • Hairdryer in Room
  • 24 Hour Front Desk
  • Business center
  • Golf
  • FAX
  • Phone with speaker
  • Americans with Disabilities Act (ADA) Compliant

Reviews from our customers

Overall score

3.6 out of 5

(15 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Okay for a travel stop

family travelers Dec 1, 2009

We booked this room as a resting spot during holiday travel. We booked it because it said it was pet friendly but when we got ... there, they said they were not. They allowed us to stay but like usual -- not to let anyone see your dog!? So anyone looking to book a room with pets should be aware that it is a mistake that they are listed as pet friendly on the website.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
2
Maintenance:
2
Location:
2
Room cleanliness:
3
Hotel Staff:
2
Value:
2
Dining options:
3

Traveler type: Family


Expand full review

Score

2 out of 5

Quick tip

Attention to Detail Lacking

Sabalo Sep 8, 2009

I was traveling on business, and needed a simple, easily accessible place to stay while I worked. I've had overall good luck ... with the Holiday Inn brand over the past couple of years, so I booked with the Express at Civic Center. Upon arrival (a late arrival at midnight) I was given a double bed room (despite indicating and paying for a King) which lacked a desk and was somewhat noisy. My priority club number was not on file (second time this happened at this hotel.) Despite the lack of attention, the stay was fine, if mediocre. I'd stay here again, but only if the other local hotels were booked.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
2
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
4

Traveler type: Business

Dining tip, Short Drive

The Mexican restaurant on McCorkle avenue is excellent.


Expand full review

Score

3 out of 5

Quick tip

Location, location, location!

Joan Aug 5, 2009

Would recommend to a friend!

I went to West Virginia to visit my daughter. The hotel is just one block off the interstate, which made it extremely easy ... to access. The mall is a block or two away, giving you access to shops, Starbucks, fast food and sit down restaurants. The river is one block in the other direction and is a peaceful morning walk or after dinner stroll.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
2

Traveler type: Family

Money savers tip, Short Drive

To cut costs on meals you can drive to the Kroger's and buy lunches there. Put together a picnic and eat by the river for a cool breeze and quite meal.


Expand full review


See all 15 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Drive

The Mexican restaurant on McCorkle avenue is excellent.

--Sabalo, Virginia Beach, VA Sep 8, 2009

Money savers tip, Short Drive

To cut costs on meals you can drive to the Kroger's and buy lunches there. Put together a picnic and eat by the river for a cool breeze and quite meal.

--Joan, Long Island, NY Aug 5, 2009

Shopping tip, Short Walk

Mall within walking distance

--travler, phoenix Apr 22, 2009

See all quick tips

Reviews from our customers

Overall score

3.6 out of 5

(15 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Okay for a travel stop

family travelers Dec 1, 2009

We booked this room as a resting spot during holiday travel. We booked it because it said it was pet friendly but when we got ... there, they said they were not. They allowed us to stay but like usual -- not to let anyone see your dog!? So anyone looking to book a room with pets should be aware that it is a mistake that they are listed as pet friendly on the website.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
2
Maintenance:
2
Location:
2
Room cleanliness:
3
Hotel Staff:
2
Value:
2
Dining options:
3

Traveler type: Family


Expand full review

Score

2 out of 5

Quick tip

Attention to Detail Lacking

Sabalo Sep 8, 2009

I was traveling on business, and needed a simple, easily accessible place to stay while I worked. I've had overall good luck ... with the Holiday Inn brand over the past couple of years, so I booked with the Express at Civic Center. Upon arrival (a late arrival at midnight) I was given a double bed room (despite indicating and paying for a King) which lacked a desk and was somewhat noisy. My priority club number was not on file (second time this happened at this hotel.) Despite the lack of attention, the stay was fine, if mediocre. I'd stay here again, but only if the other local hotels were booked.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
2
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
4

Traveler type: Business

Dining tip, Short Drive

The Mexican restaurant on McCorkle avenue is excellent.


Expand full review

Score

3 out of 5

Quick tip

Location, location, location!

Joan Aug 5, 2009

Would recommend to a friend!

I went to West Virginia to visit my daughter. The hotel is just one block off the interstate, which made it extremely easy ... to access. The mall is a block or two away, giving you access to shops, Starbucks, fast food and sit down restaurants. The river is one block in the other direction and is a peaceful morning walk or after dinner stroll.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
2

Traveler type: Family

Money savers tip, Short Drive

To cut costs on meals you can drive to the Kroger's and buy lunches there. Put together a picnic and eat by the river for a cool breeze and quite meal.


Expand full review

Score

4 out of 5

It was great!

Hey, It's me! Jul 30, 2009

Would recommend to a friend!

Great location. So many restaurants to choose from. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
5

Traveler type: Business


Expand full review

Score

3 out of 5

Noisy - too close to the road

Judy Jul 28, 2009

The room that we were assigned was so close to the road that we felt like we were on the road itself. Looking out the window ... it was only a distance of 300 yards to the busy road! We had checked in late and did not look out the window until the next morning to check on it. I was very glad that we only spent one night there.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
1
Hotel check-in:
3
Maintenance:
4
Location:
2
Room cleanliness:
5
Hotel Staff:
4
Value:
1
Dining options:
3

Traveler type: Friends


Expand full review

Score

4 out of 5

Very good accomodations!

Bluegrass Fan May 23, 2009

Would recommend to a friend!

It was a very busy weekend in Charleston with the Vandalia Gathering, the WV high school track meet, as well as being ... Memorial Day weekend. The hotel was packed with many students, coaches, and families attending the track meet but the hotel was still quiet and restful. The staff was friendly and helpful. The buffet breakfast was very nice with quite a choice of breakfast foods. Even though there were many student athletes to feed, the buffet was never empty.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

wedding

travler Apr 22, 2009

Would recommend to a friend!

all the staff were so friendly, great customer service ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping tip, Short Walk

Mall within walking distance


Expand full review

Score

5 out of 5

Quick tip

great for women traveling on business

Catherine Jan 6, 2009

Would recommend to a friend!

Staff was very friendly on check-in, and was aware that at a female traveling alone on business, safety and security is an ... important issue. I have stayed at Holiday Inn Express in other cities, and have found all of them to be a great value.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Shopping tip, Short Walk

Hotel is right in city center. The mall, and restaurants are a short walk.


Expand full review

Score

4 out of 5

Quick tip

Great Location

Kristen Dec 25, 2008

Would recommend to a friend!

The Holiday Inn Express Inn in Charleston, W.V. was conveniently located downtown. The staff were friendly and attentive. My ... asthma also was aggravated by the cheap cherry-scented sanitizer spray used in the rooms. I stay at Holiday Inn Express whenever I travel and this is the first time I have encountered this problem. I even spoke to the very nice cleaning staff about it and was told there wasn't a room in the hotel that wasn't doused with this cheap sanitizer. Luckily it was mild enough to open a window and air the place out. We kept the do not disturb sign on the door for 3 days so as not to have our room sprayed again Anyone with chemical sensitivity might consider requesting that their room not be sprayed with the sanitizer. On a positive note the hot breakfast in the morning was a nice touch

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
4
Dining options:
3

Traveler type: Couples

Dining tip, Short Walk

there are several fast food places within walking distance


Expand full review

Score

5 out of 5

good stay

David Oct 31, 2008

Would recommend to a friend!

This was a very nice place to stay. A bit off the highway, but otherwise nice. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

My review of Holiday Inn Express CHARLESTON-CIVIC CENTER

Pamela Jun 14, 2008

Would recommend to a friend!

There was no bar soap left in the bathroom (nor shampoo, etc) and I had to call the front desk for soap. It was brought up ... to my room immediately.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Business

Shopping tip, Short Walk

Nice mall, great eating establishments both in the all and within walking distance. Wide variety of stores.


Expand full review

Score

5 out of 5

Quick tip

Nice Digs

Mark Jan 8, 2008

Would recommend to a friend!

Wonderful staff, clean rooms, great service. Nice showers. Close to downtown. I give the folks there a big thumbs up! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Shopping tip, Short Walk

The shopping mall is just across the street.


Expand full review

Score

1 out of 5

Not the place to go to.

mohammad Jul 14, 2007

Maybe it was my fault, but we arrived at this hotel at midnight. The complimentary breakfast was over at 9 AM and we did not ... partake in it for obvious reasons. The price that I paid here was no where near what it deserved even on a good day. This location is not recommended.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
3
Hotel check-in:
2
Maintenance:
1
Location:
4
Room cleanliness:
3
Hotel Staff:
2
Value:
1
Dining options:
1

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

Comfortable

Steven May 18, 2007

Would recommend to a friend!

Well priced hotel close to good shoping and resturants. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Shopping tip, Short Walk

Walk to mall


Expand full review

Score

5 out of 5

VERY CONVIENENT

Terrie May 5, 2007

Would recommend to a friend!

MY FAMILY WHEN TO CHARLESTON FOR THE STATE SOCIAL STUDIES FAIR AT THE CIVIC CENTER, THIS HOTEL WAS PERFECT WE PARKED ON ... THURSDAY AND WALKED TO THE CIVIC CENTER, MALL THE LOCAL RESTRUANTS. WE LOVED IT. WE FORGOT TOOOTHBRUSHES AND THE STAFF TOOK CARE OF THIS FOR US. I WOULD HIGHLY RECOMMEND IT.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Business


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Drive

The Mexican restaurant on McCorkle avenue is excellent.

--Sabalo, Virginia Beach, VA Sep 8, 2009

Money savers tip, Short Drive

To cut costs on meals you can drive to the Kroger's and buy lunches there. Put together a picnic and eat by the river for a cool breeze and quite meal.

--Joan, Long Island, NY Aug 5, 2009

Shopping tip, Short Walk

Mall within walking distance

--travler, phoenix Apr 22, 2009

Shopping tip, Short Walk

Hotel is right in city center. The mall, and restaurants are a short walk.

--Catherine, USA Jan 6, 2009

Dining tip, Short Walk

there are several fast food places within walking distance

--Kristen, USA Dec 25, 2008

Shopping tip, Short Walk

Nice mall, great eating establishments both in the all and within walking distance. Wide variety of stores.

--Pamela, Montgomery Jun 14, 2008

Shopping tip, Short Walk

The shopping mall is just across the street.

--Mark, Kansas City, MO Jan 8, 2008

Shopping tip, Short Walk

Walk to mall

--Steven, Boston, MA May 18, 2007

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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Book online or call

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

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