$103 Avg/night
Rate based on Check-in: Nov 23, 2014 Check-out: Nov 25, 2014

Holiday Inn Express CHARLESTON-CIVIC CENTER

3 stars
100 Civic Center Drive, Charleston, WV 25301
Hotel Overview
Reviewer score
3.8
out of 5
31 reviews
Great hotel

The rooms were awesome and the bed very comfortable. Nice location near the mall and the included... See full review

  • Beach guy 123
  • Jun 25, 2014
It was so easy

I had gotten a late start and knew I would be arriving late. I walked in, presented my ID and was... See full review

  • George47
  • Jun 15, 2013
Welcome to the Holiday Inn Express Civic Center, Charleston's Premier Hotel for both Business and Pleasure Perfectly situated in the heart of the downtown business district, we are directly adjacent to the Charleston Civic Center, Charleston Town Center and just one mile from the WV State Capitol Complex. We are also easily accessible from I-77, I-64 and I-79. Enjoy a complimentary Express Start Hot Breakfast buffet served daily featuring our Quickstart Pancake Station along with our world famous Cinnamon Rolls. Our Express Market, open 24/7, offers a wide selection of both hot and cold food and beverage items. Enjoy a workout in our state-of-the-art fitness center before or after a busy day. Keeping up with current events, family and your business needs have never been easier with our free high-speed Internet service, complimentary 24-hour business center and our guest interactive information board. Our professional meeting planners coupled with our tastefully appointed and flexible meeting space can provide all of the necessary elements to assure the success of you next meeting or social event. Charleston's finest and family friendly restaurants are within a short walk of us, and our complimentary shuttle service is available 24-hours per day for transportation to and from Charleston's Yeager Airport. For the perfect blend of contemporary elegance, comfort and convenience, please allow us to show you what true West Virginia hospitality is all about!

Hotel Map

38.3545 -81.6423
Nearby airports
Yeager Airport, (CRW), 5.00, MI, N;
Area description
Downtown, downtown

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Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Ice machine
Activities
Children's activities
Golf
Tennis
Dining
Free breakfast
Services
Business center
Maid service
Guest laundromat
In-Room Safe
Shops/Commercial services
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Outlet adapters
Temperature control
Ironing board

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (31)

Ratings and reviews for Holiday Inn Express CHARLESTON-CIVIC CENTER

Overall score

3.8 / 5
5.01.0
31 out of 31
Amenities:
3.7
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
3.9
Location:
4.4
Value:
3.8

77% would recommend to a friend.

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Review of Holiday Inn Express CHARLESTON-CIVIC CENTER

Reviewer score

5
5.01.0
Beach guy 123
Business
Indiana
Jun 25, 2014

Great hotel

The rooms were awesome and the bed very comfortable. Nice location near the mall and the included hot breakfast was awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn Express CHARLESTON-CIVIC CENTER

Reviewer score

3
5.01.0
csauer
Business
Charlotte, NC
Jan 29, 2014

Convenient to downtown Charleston

In walking distance of downtown Charleston. Great 24 hour shuttle from airport.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short drive from hotel

24 hour airport shuttle.

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Review of Holiday Inn Express CHARLESTON-CIVIC CENTER

Reviewer score

5
5.01.0
George47
Business
Greensburg, PA
Jun 15, 2013

It was so easy

I had gotten a late start and knew I would be arriving late. I walked in, presented my ID and was given a room key. It was so convenient and easy. I was very tired and didn't want or need any hassle at that time of night.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn Express CHARLESTON-CIVIC CENTER

Reviewer score

5
5.01.0
dru7456
Business
West Jefferson Ohio
Sep 3, 2012

Dependable

My wife and I stay here every year for the Charleston Distance Run. For seven years we have been completely satisfied. We will return next year.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Check out Charleston Town Center.

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Review of Holiday Inn Express CHARLESTON-CIVIC CENTER

Reviewer score

3
5.01.0
JerryB1
Business
Florida
May 11, 2012

holiday inn express

Room was spacious and comfortable. The included breakfast buffet was great. At a big selection and plenty of hot items.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Tidewater Grille in the TownCenter Mall is a very good place to dine.

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Review of Holiday Inn Express CHARLESTON-CIVIC CENTER

Reviewer score

5
5.01.0
deathcron11
Business
Ashland, KY, USA
Jan 9, 2012

Awesome

great place to stay. They were doing some remodeling but other then that it was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn Express CHARLESTON-CIVIC CENTER

Reviewer score

3
5.01.0
Anonymous
Business
Huntington, WV
Jul 27, 2011

Big Tip for Holiday Inn, Charleston, WV

Conference was called off, so we never went. Holiday Inn is the best place to stay for any events in Charleston, WV. However, Holiday Inn got to keep our money. However, that is okay, we know when we use online sources, that is going to be the way it is. THank You. The Clark's

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Book ahead for any major events at the Civic Center or Charleston Auditorium. Mall is also across the street. East to get to and easy to get back on I-64

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Review of Holiday Inn Express CHARLESTON-CIVIC CENTER

Reviewer score

1
5.01.0
chrissy30753
Business
Ashland KY
Feb 22, 2011

awful night.

stayed here one night. thank goodness it was one night. the hubby was flying out the next morning. the staff is super awesome totally great! the pay preview movie choices were awesome. the bed was so bad... we didnt sleep at all. the bed feels like sleeping on a board! the comforter was wore out and flat..and the main thing you want out of a hotel is a good bed.. and they failed at that..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Holiday Inn Express CHARLESTON-CIVIC CENTER

Reviewer score

5
5.01.0
Anonymous
Business
Bluefield WV
Jan 2, 2011

New Years Getaway

Came to Charleston WV to celebrate New Years with friends. My Hotel stay was excellent..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Very conveniently located to dining and shopping.

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Review of Holiday Inn Express CHARLESTON-CIVIC CENTER

Reviewer score

4
5.01.0
Anonymous
Business
TX
Oct 3, 2010

Good Value

Was there for emergency situation, so had to make arrangements at last minute. Stay was only two nights. I chose this because it was the best-rated hotel at this price. I was traveling by myself and did not put the hotel to any major service test. However, every staff member I met gave me a big smile and a friendly greeting throughout my stay. The breakfast was a better-than-average choice of hot and cold items and everything I had was fresh and tasted good. The hotel is not brand new, but very well maintained and the room was great. I had a king room - good mattress and bedding, sofa (sleeper) w/ coffee table, nice desk w/ chair - all very clean and in great condition. No microwave or refrigerator and this is the first place I've stayed in a while that has not yet upgraded to HDTV, but CRT set they had was a nice size and in excellent working order. Great access to downtown shopping (Towne Centre Mall), restaurants, etc. Even though they had a pretty good crowd both nights and the hotel is located between two busy streets, the room was comfortably quiet - other than the air conditioner, which was the fairly common individual units built into the outside wall of rooms at many hotels. The unit was well-maintained, as quiet as any and controlled easily with a wall-mounted thermostat, but these units are never as quiet as remotely-located zoned air-conditioning. Bottom line for this hotel is good location, friendly staff, comfortable room and very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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