Hotel Overview
Nice Hotel
We stayed here during our trip to the October Sky festival in Coalwood, WV. Very friendly,...
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-
Alan
- Oct 8, 2010
good location, friendly personnel
nice and quiet, nice personnel, courtesy shuttle is really nice.hotel is clean
See full review
-
Gemstone
- Jun 25, 2010
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Hotel Map
- Area served
- Charleston Visitors & Convention Bureau
- Nearby airports
- Charleston/Yeager, (CRW), 7.00, MI, S; Tri State Airport, (HTS), 60.00, MI, E;
- Area description
- City Center, Location Type: City
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Accessible parking
- Air Conditioned
- AM/FM Alarm Clock
- ATM/Cash Machine
- Bar/Lounge
- Barber Shop
- Barber/Beauty Shop
- Business center
- Car Rental Desk
- Coffee Maker in Room
- Coffee Shop
- Connecting Rooms
- Cribs Available
- Drugstore
- Elevators
- Exercise Gym
- Express Check In
- Express Checkout
- FAX
- Fitness center
- Fitness center or spa
- Florist
- Free Airport Shuttle
- Free Newspaper
- Gift Shop
- Guest Laundromat
- Hairdryer in Room
- Health Club
- High-speed Internet
- Ice Machine
- In Room Movies
- Indoor Pool
- Internet Access
- Iron
- Ironing Board
- Laundry Service
- Laundry/Valet Services
- Lounge
- Maid Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Parking
- Pool
- Radio
- Restaurant
- Rollaway Beds
- Room Service
- Safe Deposit Box
- Sauna
- Security
- Shower
- Smoke-free policy
- Sofa Bed
- Steam Bath
- Telephone
- Television with Cable
- Temperature Control
- Tennis
- Turndown Service
- TV
- TV Remote Control
- Vending Machines
- Video Checkout
- Wake-up Service
- Water Skiing
Dining
- Whitewater Bar & Grille
- Whitewater Lounge and Grille is one of the best all-occasion restaurants in Charleston, WV and known for its seasonal menus, featuring classic American cuisine. Stop by for Sunday Brunch or entertain a group in one of the private dining rooms.
- River Rock Cafe
- Stop by the River Rock Caf?? for a cup of Starbucks coffee or a lite bite. With a variety of coffeehouse favorites from espresso beverages to smoothies and teas, it???s great on the go. Enjoy free WiFi & comfy seating - it???s the perfect morning retreat.
Hotel Policies
- Check-in:
- 04:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (18)
Ratings and reviews for Charleston Marriott Town Center
- All travelers (18) 3.6 / 5
- Business (6) 3.7 / 5
- Couples (4) 3.3 / 5
- Families (4) 3.5 / 5
- Friends (1) 4 / 5
- Singles (3) 4 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.1
- Room comfort:
- 4
- Location:
- 4.3
- Value:
- 3.4
89%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Lucy's Mom
Very comfortable stay
The staff was friendly upon arrival (we got in at 11:45 at night). While the hotel was busy when we arrived, once in our room it was extremely quiet. The bed was very comfortable. The buffet breakfast was excellent as was the service. Would stay here again without question.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
asdfasdf
no so great
The hotel was nicely decorated but the carpets were dirty. We had extremely noisy neighbors and did not get any rest. The hot water worked in the shower but you could not get hot water in the bathroom sink.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 3
- Value:
- 2
Reviewer score
Would not recommend
Chicago Visitor
Charleston Marriott visit
I think the reason I was able to get such a great price for the hotel package was because there was some sort of 'festival'/Christian Bible group Jamboree at the hotel. It was extrememly noisy into late hours (kids yelling/running in hallways). There was also NO hot water in the mornings. There was also loud music on Saturday night until almost 1am. The lobby was freezing cold. I typically stay at Marriotts when I can, and this was the least enjoyable to date. The staff was very nice although they could not do anything about the constant noise.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Alan
Nice Hotel
We stayed here during our trip to the October Sky festival in Coalwood, WV. Very friendly, courteous staff, comfortable king size bed, nice indoor pool, but thought it was a bit on the small side. Restaurant was good and very convenient. Perhaps a bit pricey. Only downside is charging fees for wireless internet access, and for parking.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Gemstone
good location, friendly personnel
nice and quiet, nice personnel, courtesy shuttle is really nice.hotel is clean
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
nvhahn
Marriott, Charleston
Great trip, excellent staff and accomadations
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
j beezy
Marriot Charleston Town Center
hotel is good. has been upgraded since my last visit. looks brand new inside. only down side is that they charge you 13 bucks for internet access in your room. i think that they need to get with the times. free wi-fi is everywhere. I also think that the room is a little overpriced for charleston
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 2
Reviewer score
Would recommend
Business traveler
Excellent Service
Very positive. Business there for two days/nights and my entire time in Charleston was spent in this hotel except for one dinner out. We had everything we needed.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
KBO
No Surprises Good or Bad.
Great service, particularly from staff that provided shuttle ride to nearby meeting location. Friendly and genuine. Room was good, room-service meal was fine. Annoying glitch: Flat screen television in room was HDTV, but it wasn't set up for the input from the cable, as a result the top and bottom of the images was cut off. Became more annoying the more one watched. Also, VERY slow internet speed, making downloads a marathon process. Still, great bed, with super pillows: 2/3 of what I want in a hotel room. Add the service from the friendly staff, and I will definitely be back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
raj
great stay
The Good great location quite and clean prompt room service The Bad costlier compared to the level/quality of services provided Small room/bathroom size
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 2
Trip purpose:
Business
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