Hotel Overview
You get what you pay for...
Wouldn't return. Pretty clean, staff pleasant, parking poor, bed horrible, elevator stunk of smoke,...
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-
Expatriot
- Sep 1, 2011
Fun in Charleston
This hotel was very comfortable and clean. The staff were all very courteous and friendly. The...
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-
Pastor John
- Jun 20, 2011
Hotel Map
1010 Washington Street E, Charleston, WV 25301-1711
- Area served
- Dunbar, Cross Lanes, Morgantown, Huntington, Beckley, Parkersburg, St. Albans
- Nearby airports
- (CRW), 5.00, SE, Mile
- Area description
- Downtown
Amenities
- 24 Hour Front Desk
- Air Conditioned
- AM/FM Alarm Clock
- Business center
- Coffee Maker in Room
- Connecting Rooms
- Data port Available
- Electronic Door Locks
- Elevators
- Exercise Gym
- FAX
- Fitness center
- Free Local Telephone Calls
- Free parking
- Guest Laundromat
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Heated Pool
- High-speed Internet
- Ice Machine
- Internet Access
- Ironing Board
- King Bed
- Laundry/Valet Services
- Lounge
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outdoor Parking
- Outdoor Pool
- Pool
- Queen Bed
- Refrigerator
- RV or Truck Parking
- Safe Deposit Box
- Smoke Detectors
- Television with Cable
- Truck Parking
- Wake-up Service
Dining
- China Garden
- 8 mile(s) from China Garden, buffet, Chinese, open for: lunch, dinner,
- Hooters
- 5 mile(s) from Hooters, bar/lounge, American, open for: lunch, dinner,
- Red Lobster
- 8 mile(s) from Red Lobster, full service, Seafood, open for: lunch, dinner,
- Famous Dave's
- 8 mile(s) from Famous Dave's, full service, steak house, open for: lunch, dinner,
- Bennigan's
- 1 mile(s) from Bennigan's, full service, American, open for: lunch, dinner,
- Sahara Restaurant
- .5 mile(s) from Sahara Restaurant, cafe, Mediterranean, open for: lunch, dinner,
- Chili's
- 1 mile(s) from Chili's, full service, American, open for: lunch, dinner,
- Soho's
- .1 mile(s) from Soho's, full service, Italian, open for: lunch, dinner,
- Olive Garden
- 8 mile(s) from Olive Garden, full service, Italian, open for: lunch, dinner,
- Tidewater Grill
- 1 mile(s) from Tidewater Grill, full service, Seafood, open for: lunch, dinner,
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (26)
Ratings and reviews for BEST WESTERN Charleston Plaza Hotel
- All travelers (26) 3.7 / 5
- Business (6) 2.7 / 5
- Couples (6) 3.8 / 5
- Families (9) 4.1 / 5
- Friends (1) 4 / 5
- Singles (3) 3.3 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 3.9
- Hotel staff:
- 4.3
- Room comfort:
- 4
- Location:
- 4.2
- Value:
- 3.8
73%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
You get what you pay for...
Wouldn't return. Pretty clean, staff pleasant, parking poor, bed horrible, elevator stunk of smoke, fire alarm went off at 3:30 am one morning (false alarm).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 3
- Value:
- 2
Dining tip:
Not Applicable
You have to drive to Corridor G or Kanawha City to find a grocery store or chain restaurant..
Reviewer score
Would recommend
LOVED IT!
We were visiting Charleston for a conference. We had to wait about 10 min to get an early check in but the lobby is very nice. Once we got to our room it was perfect! The rooms are spacious and clean. I did not go to breakfast but my boyfriend said there were a lot of options! I would def. recommend this hotel!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Fun in Charleston
This hotel was very comfortable and clean. The staff were all very courteous and friendly. The breakfast buffet was also very good. It is located in downtown Charleston which made it convenient. We visited the farmer's market and the museum at the state captitol. We will definitely stay at this hotel again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Entertainment tip:
Short drive from hotel
The West Virgina Cultural Center is great plus the capitol building is beautiful and it was nice to walk through it. If you enjoy history you will like this.
Reviewer score
Would not recommend
Real Disappointment
Didn't have shampoo or conditioner, the phones didn't work, toilet was constantly running, desk chair was old and uncomfortable. Breakfast wasn't bad but in a real bad neighborhood.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 1
- Value:
- 3
Trip purpose:
Business
Dining tip:
Short walk from hotel
A lot of great places to eat the the downtown area.
Reviewer score
Would recommend
Nice hotel
Very nice rooms for the money!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
awesome place to stay
nice room good breakfast and nice location
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Good
All was good. Room was clean. Breakfast was good. Only complaint was the pack and play was not clean.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Reviewer score
Would not recommend
HOtel stay
difficult to locate from highway. lot very messy snow/ice. fair price, fair hotel. tv & remote refused to work together and no one on staff knew what to do. i found a way to find one channel at a time. bolted down things in room make it look like a hot-sheets hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 1
- Value:
- 2
Trip purpose:
Business
Reviewer score
Would recommend
A good family getway
clean and good location
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Very Satisfied
We were in Charleston for 5 days without a car and without any commitments to being anywhere or doing anything particular. The hotel was an incredible sanctuary retreat. We were in walking distance from anything we wanted or needed. We went to a marvelous mountain music concert, we walked to charming shops, cafes and bookstores. We reveled almost daily in the local/whole foods shops at the indoor/outdoor farmer's market just two blocks away. The state forest offered us miles of hiking amid stunning Fall color. Our room was modern, clean and the fridge allowed us to eat in as often as we ate out. For us, the comfort was glorious at a price we could afford.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Nightlife tip:
Short walk from hotel
Don't miss a river side walk in the park.
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