It was absolutely miserable! The expense was outrageous-we had NO running water upon arrival in our... See full review
Martha
Mar 14, 2011
Disappointing experience
Our disappointment started with check in, although we requested a room on the first floor due to... See full review
Disappointed
Oct 28, 2010
Limited service restaurant and full service bar. Pet rooms available. No elevator. Outdoor heated seasonal pool. Great views. Pet Deposit: 50.00 USD Pet Accommodation: 10.00 pet/night Pet Limit: max 2 pets/room, up to 75 pounds.
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Area description
City Center, I-77 at Exit 1
Amenities
Bus Parking
Business center
Coffee Maker in Room
Exercise Gym
FAX
Fitness center
Free breakfast
Free parking
Hairdryer in Room
Heated Pool
High-speed Internet
Internet Access
Iron
Meal Plan - Continental
Meeting/Banquet Facilities
Microwave
No Smoking Rooms/Facilities
Outdoor Pool
Pets allowed
Pool
Refrigerator
Safe Deposit Box
Sauna
Telephone
Truck Parking
Vending Machines
Wireless Internet
Hotel Policies
Check-in:
04:00 PM
Check-out:
11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
It was absolutely miserable! The expense was outrageous-we had NO running water upon arrival in our room, no remote control for the TV, zero internet access (which, according to a website, was guaranteed). There was no food available, and as my
daughter is a Type 1 Diabetic, quick access to food is imperative. (The little food they did have included a highly rotted banana and soft apples.) The hotel had no ice, either--even the room's electrical outlets had no cover. It was just ridiculous. [...]This has been the worst travel experience I've had over many years. I'm sure I've learned an expensive lesson!
Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
1
Value:
1
Review of Quality Hotel and Conference Center
Reviewer score
1
Would not recommend
Disappointed
Mercer Island, WA
Oct 28, 2010
Disappointing experience
Our disappointment started with check in, although we requested a room on the first floor due to my wife's inability to negotiate stairs, we were assigned a room on the second floor. [...] Our stay have not improved with time, matter of fact it
got worst, one of the two beds was a dangerous safety hazard. There was two metal angles protruding about 3 inches out from the bed frame , but hidden from view by the bed's curtain. Unfortunately my wife bumped into one of these angles and suffered a large cut on her R. leg. The cut is about 1 1/2" long on two sides causing extreme bleeding and discomfort. I have reported this to the clerk at the front desk but other than making an entry in the log book nothing happened. Far as I know those steel angles are still there waiting to inflict damage on the next occupants. I have not done so but considering a lawsuit.
Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
5
Value:
3
Review of Quality Hotel and Conference Center
Reviewer score
4
Would recommend
GETAWAY V.A
VIRGINIA
Sep 27, 2010
family trip
I WAS VERY PLEASE WITH THIS HOTEL AND I WOULD STAY THERE AGAIN WHEN I GO BACK TO WEST VIRGINIA EVERY THING WAS PERFECT
Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip:
Short drive from hotel
THE MALL IS ABOUT 3 TO 5 MILES AWAY FROM THE HOTEL AND K MART IS DIRECTLY ACROSS THE STREET FROM HOTEL
Review of Quality Hotel and Conference Center
Reviewer score
2
Would not recommend
Working woman
Business
VA
Mar 18, 2010
Quality Hotel, Bluefield, WVa
It was a business trip. Hallways had a musty "old" smokey smell. Room and linens were very clean. Carpet desparately needs relpaced! Heating system was very noisy and temperature very difficult to regulate. Arrived at 8:30 pm and wanted a bite
to eat and there were NO healthy choices on the menu
: ( . Staff were very pleasant.