our family had a great time while here. The only complaint would be the room was not cleaned well. We were in the Kids Cabin Suite and found food, old kids sunglasses, and an old sock under the mattresses in the kids' room. We asked housekeeping
to come vacuum under the mattresses. House keeping came as requested, however, did not lift the mattresses and clean out all of the food crumbs under them. Everyone here was very nice. The kids had a great timing in the water park. Loved the Dells. Most likely would stay here again, but would not stay in the kids cabin.
My while entire family loved this hotel and our experience at Great Wolf Lodge. The water park was great and met my family's needs with having different ages of my kids. We loved playing MagiQuest throughout the hotel!
My family was excited about our trip to this hotel because of the funnel tube water ride that was here, our complaint about this was you had to carry the 4 person tube up about 7 flights of stairs, by the time you reached the top you were winded,
it would be nice if there was some sort of way the tubes could be sent up to the top for you. The hotel staff was not very friendly, we passed numerous staff members during our stay and no one ever said hello or acknowledged we were there. The elevators took forever to reach the floor we were on, even though the hotel was not full.
The place is excellent with a superior waterpark. The first night there, however, when the sofabed was pulled out for a night's sleep, there were cracker crumbs and other food particles embedded in it..it had not been changed since the previous
occupants used it. Upon notifying the front desk, it was changed the next day.
Room was good sized and clean, with a microwave and refrigerator. Traveled with only adults, but still had fun at the arcade and the water park. The water park is small, but had a nice outdoor pool area with a bar and a couple of pretty fun
slides. Wasn't overly crowded when we were there, either.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
Located pretty far from any kind of Dells nightlife, but they do have a couple of taxi companies in town.
The hotel was well maintained and clean. Check in was easy and room was ready early. The pool area was very clean and the lifeguards were attentive. Overall a great experience.
Restaurant was decent food, fast service, just a bit over
Parking lot was completely full.
Depending on room location there can be a lot of walking.
Rooms designed with families in mind with fridge and microwave.
Location was excellent with plenty of alternatives close by. McDonalds, Subway, and Gas Station in walking distance
I love how much closer the waterparks were compared to The Wilderness. The rides were just as fun, if not better. It wasn't jam packed with people, so we didn't have to wait in long lines. The rooms had a great layout, which works well when with
I pretty much loved it so much, I've already booked another room a month later.