$64 Avg/night
Rate and special offer based on Check-in: Jan 4, 2015 Check-out: Jan 7, 2015

The Plaza Hotel and Suites Wausau

3 stars
201N 17th Ave, Wausau, WI 54401
Hotel Overview
Reviewer score
3.0
out of 5
24 reviews
GREAT HOTEL

This is the place to go if your staying in Wausau Wi. Its ckean comfortable with a great staff that... See full review

  • Srave
  • Aug 23, 2014
Nice and easy

It was nice and easy, clean and comfortable, and I got a room on the top floor. Only thing is that... See full review

  • Anonymous
  • Jul 7, 2010
The Plaza Hotel and Suites is situated in the center of Wausau approximately two miles from downtown Wausau and 10 miles from Central Wisconsin Airport. This location is also one mile from Marathon Park two miles from Washington Square three miles from Wausau Center Mall and Leigh Yawkey Art Museum six miles from High Roller Skating Center and eight miles from Mullins Cheese. Hotel amenities include 24HR fitness center,children's pool, two indoor pool's,sauna,two game rooms, Austin's Restaurant & Lounge and complimentary continental breakfast Wireless Internet, business center, conference center, audio/visual, guest laundry, complimentary newspaper, gift shop, free parking, complimentary tolietries.The Plaza hotel is a Smoke-free property (fines apply).

Minimum check-in age is 21.

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Reviewer score 3.5 out of 5
Reviewer score 4.1 out of 5
Reviewer score 4.3 out of 5

The Plaza Hotel and Suites Wausau Rooms

STANDARD -1 Queen Bed
Room offers a Queen size bed with wireless Internet,air conditioning, alarm clock Radio, cable, color TV, hairdryer, iron-ironing board, microwave oven, refrigerator,coffee maker, telephone,voice mail.All rooms are non smoking.
STANDARD - 2 Double Beds
Room offers 2 double beds with wireless Internet,air conditioning, alarm clock Radio, cable, color TV, hairdryer, iron-ironing board, microwave oven,refrigerator,coffee maker, telephone,voice mail.All rooms are non smoking.

Amenities

  • Free continental breakfast
  • WiFi
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Indoor pool
Fitness center or spa
Game room
Dining
Free continental breakfast
Restaurant
Services
Business center
Laundry service
Conference facilities
Gift shop
Internet
WiFi
Parking
Free parking

Dining

Austin's Restaurant and Lounge
This beautifully appointed restaurant is perfect for a romantic dinner for two or entire family. Serving heartly traditional American Cuisine. Open for breakfast, lunch, dinner, Austin's energetic staff is ready to serve in style.

Hotel Policies

Check-in:
0300
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (24)

Ratings and reviews for The Plaza Hotel and Suites Wausau

Overall score

3 / 5
5.01.0
24 out of 24
Amenities:
3
Room cleanliness:
3.3
Hotel staff:
3.7
Room comfort:
3.4
Location:
4.1
Value:
3.7

67% would recommend to a friend.

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Review of The Plaza Hotel and Suites Wausau

Reviewer score

5
5.01.0
Srave
Business
Maryland
Aug 23, 2014

GREAT HOTEL

This is the place to go if your staying in Wausau Wi. Its ckean comfortable with a great staff that worked with me and even upgraded my room for no charge. Definitely going back soon.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Plaza Hotel and Suites Wausau

Reviewer score

3
5.01.0
billbo1134
Business
ec, wi
Jan 14, 2014

one night stay

Stayed for one night. Room was clean and comfortable. Good location. Hot tub was not hot...same temp as pool. Breakfast is very plain and ordinary.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Plaza Hotel and Suites Wausau

Reviewer score

1
5.01.0
Upset Family 2014
Business
Chicago, IL
Jan 6, 2014

Horrible Family Experience

On January 4, after driving 6 hours our family of 5 arrived at the Plaza Hotel. We were assigned our 2 rooms. While in the 1st room, we noticed the lock on the outside sliding door had been previously broken and tampered with and would not lock. Also, the door handle to our room did not catch and the door did not close behind us, so we had to make sure to pull the handle tightly each time. We called the front desk and a maintenance person was sent to our room. The maintenance person agreed that with both of these doors not working properly we should be assigned a different room. Then the 2nd room, the door would not open properly when the card was put in, we had to keep putting the card in the door many times , sometimes it worked, sometimes it didn’t. We were assigned 2 other rooms. In the 3rd room once again the door handle would not close properly and would stay open as we left the room. In the 4th room, you could not open the door after putting the card in multiple times. Once again, these 2 rooms as the previous 2 rooms were safety issues. Now we were assigned to 2 other rooms. In the 5th room, again when you put the card in the door, it would not open, and had to keep putting the card in the door multiple times and sometimes it would open, sometimes it wouldn’t. Also the main light in the room did not work, and the microwave did not work. In the 6th room everything seemed to be working okay. We went back to the front desk and asked the front desk person what we should do since 5 of the 6 rooms had safety issues. She (the front desk person) got aggravated and called in the front desk manager (there was no manager at the Hotel on this night). When the front desk manager arrived, he was already in a bad mood and did not introduce himself to us, was rude to us, never apologized to us for all the trouble and inconvenience that we went through. The front desk manager denied there were any problems and told us there was no pleasing us. We said that we are not hard people to please and that these were safety issues in the 5 of out 6 rooms that were assigned to us and we did not feel safe staying in them. The front desk manager threw up his hands, denied there were any problems and told us to leave. After all the years of traveling and going on vacations with our children (who are now young adults) we had never experienced anything like this or been treated so terrible. At this point, we were happy to leave the hotel, as this front desk manager definitely had a temper. We left and went to the Hampton Inn. When we got there the front desk person said we looked tired. We told her how terrible our experience was at the Plaza Hotel. She apologized about the Plaza Hotel and assured us our experience at the Hampton Inn would be enjoyable and stress free. And she sure was right. The 2 rooms we were assigned were great, not a thing wrong with them, everything worked properly, and they were clean. And the Hampton Inn is closer to Granite Peak Skiing too!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

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Review of The Plaza Hotel and Suites Wausau

Reviewer score

1
5.01.0
2014 Guest
Business
Chicago, Il
Jan 6, 2014

Wish I could give zero stars

Our family of five booked two rooms this past weekend as we were going skiing at Granite Peak. The first two rooms we were assigned, one had a door that would barely open even after ten tries. While the other, had a broken lock to the sliding glass door that led outside (obvious safety hazard.) When we called the front desk to explain our fridges were also not working, the front desk lady rudely stated she would send someone up to fix them. The gentleman fixed our fridges and then explained how the room with the broken lock was a safety hazard and we should get a new room. The front desk lady explained how there were no more available rooms and we questioned what to do as we did not feel safe or comfortable in this room. To our surprise, 2 rooms "magically became available". The next two rooms we were assigned, also had "sticky doors" but no comforters on the beds and were dirty. When we called the front desk, the lady hung up on us and left us confused on what to do. We went downstairs to, once again, magically be assigned two more rooms (we are now at 6 rooms that were assigned to us. Clearly, the front desk lied as she stated there were no more rooms) these last 2 rooms set us over the limit. They had jammed doors, there were broken lights and the microwave did not work. The lady at the front desk was not apologetic or trying to help us with the situation. Finally, the manager, Robert, was called in who was quite upset he had to drive in from home. When he got there, he rudely answered to my dad who stated he only wanted a room that was a safe as he has his 3 kids with him all under the age of 25. As my dad stated we are not hard people to please, the manager threw his hands up in a rage at my family and stated that we were wrong and he was going to call the police if we did not leave. When we explained about the problems we ran into with the doors, the lock, microwave, etc. the manager shook his head the entire time. We were not rude, only explaining that these are all safety hazards at his hotel and we only wanted a safe room. Robert kept throwing up his hands yelling how we were wrong. We finally left and went to stay at the Hampton Inn where they were apologetic to how awful our experience at the Plaza was and made sure our stay was perfect. I will make sure EVERY person knows how awful this hotel was and to never, NEVER consider this hotel. It was without a doubt, a nightmare.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of The Plaza Hotel and Suites Wausau

Reviewer score

3
5.01.0
hockeymomof2
Business
Wisconsin
Jan 28, 2013

Layed back

This is our 2nd trip to the Plaza. While it's definately not a 5 star hotel, it served my son's hockey team GREAT. The staff were friendly and accomidating.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Plaza Hotel and Suites Wausau

Reviewer score

3
5.01.0
NIVEN
Business
Racine, WI, USA
Feb 27, 2012

STAtE BOWLING

We enjoyed the bar, but the pool was too cold. The staff was friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Plaza Hotel and Suites Wausau

Reviewer score

4
5.01.0
Shopper
Business
Michigan, USA
Aug 22, 2011

Back to school shopping

Just an overnight stay, but was very satisfied with the room, cleanliness and value of this hotel. Recent renovations definitely improved this hotel as we had stayed here a few years back and we were very disappointed. Location to mall downtown was great too!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Plaza Hotel and Suites Wausau

Reviewer score

3
5.01.0
Anonymous
Business
West Bend, WI
Jan 14, 2011

Very comfortable stay at the Plaza

I was in Wausau on business and had a comfortable room. I did notice a water leak under the toilet and I called the front desk and got an immediate knock on the door from [...]the maintenace guy. He fixed the leak in no time at all.Really good location.I didn't find a local dining guide or attractions book in the room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Plaza Hotel and Suites Wausau

Reviewer score

5
5.01.0
Anonymous
Business
DC
Jul 7, 2010

Nice and easy

It was nice and easy, clean and comfortable, and I got a room on the top floor. Only thing is that there wasn't much of a view, only rooftops

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Marathon Co. Park

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Review of The Plaza Hotel and Suites Wausau

Reviewer score

3
5.01.0
bear-bear
Business
ashland,wi
May 9, 2010

under remodeling,

motel was off the beaten path. I wasn't happy about the pool closing at 10 pm. The bathrooms weren't very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

several nice family oriented restaurants within a short drive of the motel.

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