GrandStay Residential Suites Madison

3 stars
5317 High Crossing Blvd, Madison, WI 53718
Hotel Overview
Reviewer score
4.1
out of 5
25 reviews
Last minute accommodation for family

Guy behind the counter was extremely helpful and professional. The hotel was very nice and worked... See full review

  • Hockey mom of 5
  • Mar 29, 2014
Extended Stays in the future

I will definitely be staying at Extended Stay properties more in the future. This Grandstay was... See full review

  • Pancake lover
  • Feb 23, 2014
This all suite hotel is conveniently located on Madisonas east side. Unwind in our 24 hour pool and hot tub and enjoy a complimentary deluxe continental breakfast served daily. Complimentary wireless and wired high speed is available throughout the entire hotel. Enjoy the sunshine on our back patio and have a picnic while the kids play basketball, or climb on our adventure center, or even putt on our putting green (adults allowed too!) Located just 1/2 mile away from East Towne Mall with over 80 storefronts for your shopping enjoyment. The GrandStay Residential Suites combines all the comforts of home with the services of a grand hotel. We specialize in taking care of guests requiring extended stay accommodations, or whether you*re in town for a seminar, special project, or relocating to the area. Make GrandStay your home away from home for a couple of days, a week, a month, or longer. Your stay will be so exceptional; you may never want to go home.

GrandStay Residential Suites Madison Rooms

Studio Room with Two Queen Beds
Studio Room with Two Queen Beds Non-Accessible
One Bedroom Suite NS Non-Accessi
One Bdrm Suite QueenSize Bed NS Non-Accessible.
2 Private Bedroom Suite NS Non-A
2 Private Bedroom Suite NS Non-Accessible
Executive Two Bed Studio NS Non-
Executive Two Bed Studio NS Non-Accessible
Two Bedroom Handicap Non Smoking
2 Bedroom Handicap Non Smoking Accessible
Studio Room 2 Qn Bed Handicap NS
Studio Room with Two Queen Beds Handicap NS minifridge/2burner cooktop/dishwasher/microwave
One Bed Queen Studio Handicap NS
One Bed Queen Studio Handicap Non Smoking One Bed Queen Studio Handicap Non Smoking

Amenities

  • High-speed internet
  • Free parking
  • Heated pool
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
Free local telephone calls
Elevators
Ice machine
24 hour security
FEMA approved
Phone service
Activities
Heated pool
Exercise gym
Jacuzzi
Play ground
Picnic area/tables
Dining
Continental breakfast
Coffee maker in room
Services
24 hour front desk
Business center
Laundry service
Express check in
Guest laundromat
Express checkout
Security
In-Room Safe
FAX
Copy service
Audio visual equipment
Blackboard
White board
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Wheel chair access
Room
DVD player
Television with cable
Phone with speaker
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Microwave
Fire alarm with light
Cribs available
Sofa bed
Sitting area
Temperature control
Shower
Electronic door locks
Iron
Ironing board
Smoke detectors
Bath tub

Hotel Map

43.1393 -89.2872
Nearby airports
(MSN), 5.00, MI; (MKE), 60.00, MI; (ORD), 120.00, MI;
Area description
Expressway

Nearby points of interest

  • Camp Randall Stadium: 7.9 mi
  • Westmorland: 10 mi
  • Kohl Center: 163.6 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (25)

Ratings and reviews for GrandStay Residential Suites Madison

Overall score

4.1 / 5
5.01.0
25 out of 25
Amenities:
3.8
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.1
Location:
3.9
Value:
4

92% would recommend to a friend.

Sort by:
Review of GrandStay Residential Suites Madison

Reviewer score

3
5.01.0
Katykatykaty
Indianapolis, IN
Jul 15, 2014

I expected more for the price

We stayed 2 separate nights in 2 different rooms. The rooms have a nice kitchen living room area, large bathroom and bedroom with door. Tvs in bedroom and living room and a large counter for food prep or keeping your bags on. Breakfast is included that has a waffle maker, eggs, biscuits or french toast, bagels, coffee and more. The bed was uncomfortable in both rooms with a combination of too stiff and smooshy in the wrong places. The air conditioning unit in in the outer wall between the bedroom and living room and is rattling and very loud when in the bedroom. The bathroom itself is large as if to accommodate a wheelchair. The shower/tub is normal sized but feels claustrophobic from inside when the curtain across. In the second night's bathroom the water had apparently been flowing back on itself into the wall for some time because it was soft to the touch.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Sightseeing tip: Short drive from hotel

Henry Vilas zoo is nearby and free. There are also a few restaurants with vegetarian and vegan options.

Review of GrandStay Residential Suites Madison

Reviewer score

3
5.01.0
Godiva10
Wisconsin
May 19, 2014

Graduation Weekend

Problems started when we arrived at the hotel. Members of my party had reserved a total of 6 rooms, but we were told that only 1 room was available! Staff at the front desk said that they would find us accomodations elsewhere, which they did. But the whole point was our being together to celebrate. The pool is very small and I had to change the sheets on a roll away myself. Would not go back I don't think.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Review of GrandStay Residential Suites Madison

Reviewer score

5
5.01.0
Hockey mom of 5
Minnesota
Mar 29, 2014

Last minute accommodation for family

Guy behind the counter was extremely helpful and professional. The hotel was very nice and worked for our family of six.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of GrandStay Residential Suites Madison

Reviewer score

4
5.01.0
Anemic Guy
Saint Michal, MN
Mar 1, 2014

Good Value

Clean, good and friendly staff, excellent breakfast, all of the amenities, and we obtained a good rate The remote controls did not work with the DVD player so could not navigate DVD menu. but we could get to chapters we wanted by using the skip button. Thermostat has wide regulation band so we learned to set the temperature high to avoid cold room. Would probably stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of GrandStay Residential Suites Madison

Reviewer score

5
5.01.0
Pancake lover
Green Bay, WI
Feb 23, 2014

Extended Stays in the future

I will definitely be staying at Extended Stay properties more in the future. This Grandstay was VERY affordable for a one-night visit. The kitchenette and "apartment-style" layout was very nice - not a standard hotel room by any means.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of GrandStay Residential Suites Madison

Reviewer score

5
5.01.0
ripped45
North Dakota
Jan 5, 2014

Great Hotel For the low price!

Hotel was very clean..Room looked great and was very comfortable..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of GrandStay Residential Suites Madison

Reviewer score

5
5.01.0
rascalmom
Minneapolis
May 20, 2013

Very nice

Room was clean and very comfortable. Staff was friendly and helpful. Breakfast was nice. Overall, very good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of GrandStay Residential Suites Madison

Reviewer score

5
5.01.0
on my way to elsewhere
Minneapolis, MN
Jan 21, 2013

We had a great stay

I loved the room. The mini-kitchen was great. I will always look for mini-suites hotels when i'm staying more than one night now. This hotel was not crowded at all. We say very few people in the time we were there. The staff was super nice and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short drive from hotel

Ella's Deli is super fun!

Review of GrandStay Residential Suites Madison

Reviewer score

4
5.01.0
MomNMadison
Madison, Wisconsin
Jan 8, 2013

Very good size suites

I ended up extending for two extra nights because they honored my original booking price. The suite I had was off in a corner and not next to anyone else. Pet charges were not mentioned on the website but it was only an extra 10 per day. The staff and housekeeping is available 24 hours of the day so you can get clean towels and trash cans emptied in the middle of the night. We stayed after a heavy storm, so the pet walking areas were a little gross due to other dogs going in the snow very close to the entrances. I would definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of GrandStay Residential Suites Madison

Reviewer score

3
5.01.0
Badger Warrior
Business
Baldwin, WI
Dec 10, 2012

Acceptable, but come to expect more.

The hotel is in need of an update. Nothing terrible, I have just come to expect more from the Grand Stay brand

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

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