$116 Avg/night
Rate and special offer based on Check-in: Feb 3, 2015 Check-out: Feb 4, 2015

BEST WESTERN PLUS InnTowner & the Highland Club

3 stars
2424 University Avenue, Madison, WI 53726-3811
Hotel Overview
Reviewer score
3.5
out of 5
74 reviews
Madison

Beautiful hotel.with very helpful.staff! Good location for people needing quick access to the... See full review

  • Nick Junesy
  • Nov 20, 2013
Residency

It was a clean nice hotel. The staff was friendly and conviently located to the hospital. Also was... See full review

  • Kjel
  • Jan 24, 2015
The BEST WESTERN PLUS InnTowner & the Highland Club has just completed a multi-million dollar renovation of its 176 guest rooms with new carpet, pillow top mattress bedding, 42-inch flat screen televisions, iHome® clock radios ,and new furniture in each guest room. Located in the heart of Madison, you're sure to feel right at home while you're here at the BEST WESTERN PLUS InnTowner & the Highland Club. Our convenient location, close to downtown and the University of Wisconsin - Madison Campus, allows for quick and easy access to a wide variety of destinations in Madison. In addition, our residential neighborhood setting provides a sense of calmness while you're visiting. Our free hotel shuttle service gets you where you need to go with ease. Guests appreciate quick, effortless access to Madison area hospitals, college campuses and athletic events, as well as Dane County Regional Airport, and Madison's popular visitor destinations. Start your day off right by enjoying downtown Madison's most extensive free hot breakfast buffet including items such as: scrambled eggs, fresh breads, homemade sweet rolls and Danish, bacon or sausage, breakfast fries, hash browns, muffins, yogurt, fruit, cereal, oatmeal, French toast or pancakes, assorted Juices, hot coffee or tea, 24-hours per day. Other key hotel features include: complimentary hot breakfast buffet, free high-speed Internet access, free parking (one vehicle allowed per room), heated indoor pool and whirlpool, fitness center, featuring four machines, 24/7 business center, Keurig® coffee machines, grab-n-go food market, complimentary popcorn, restaurant-cocktail lounge, Executive Level - The Highland Club. Whether you're traveling for business, visiting friends or celebrating a special family event, count on the InnTowner hotel to provide the best overall value so you're sure to be completely satisfied. Welcome to Best Western.

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BEST WESTERN PLUS InnTowner & the Highland Club Rooms

SUITE-1 KING BED
SUITE-1 KING BED,NSMK,SEP LVNG AREA,MICRO,FRIG FULL SIZE,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,PREMRM,MICRFG,WIFI,ORDRVS,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,PREMRM,SEPLRM,MICRFG,WIFI,ORDRVS,FULL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,COZYRM,MICRFG,WIFI,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,MICRFG,WIFI,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,MICRFG,WIFI,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,CORNRM,MICRFG,WIFI,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,QSOFBD,CORNRM,MICRFG,WIFI,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,PREMRM,FRIDGE,WIFI,ORDRVS,FULL BREAKFAST
1 QUEEN BED
1 QUEEN BED,NSMK,PREMRM,FRIDGE,WIFI,ORDRVS,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,PREMRM,FRIDGE,WIFI,ORDRVS,FULL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Executive level
Ice machine
Activities
Indoor pool
Exercise gym
Dining
Free breakfast
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Business center
Security
Wake-up service
Multilingual
Copy service
Internet
High-speed internet
Parking
Free parking
Outdoor parking
Truck parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Turndown service
Sofa bed
Electronic door locks
Ironing board

Nearby points of interest

  • Camp Randall Stadium: 0.8 mi
  • Westmorland: 1.6 mi
  • Kohl Center: 165.7 mi

Dining

Lombardino's
Across the street from Lombardino's, Full Service, Italian, Open for: dinner, 2500 University Avenue, Madison 238-1922 serving authentic Italian dinners nightly
Francie's
Francie's, on premises, Cafe, American, Open for: breakfast, serving breakfast from 6:30am until 10:30am
Pedro's Mexican Restaurant
10.00 mile(s) from Pedro's Mexican Restaurant, Bar/Lounge, Mexican, Open for: lunch, dinner, 3555 East Washington Avenue, Madison, 241-8110, where Madison goes for the best Mexican fajitas and margaritas
Blue Moon Bar and Grill
.01 mile(s) from Blue Moon Bar and Grill, Bar/Lounge, American, Open for: lunch, dinner, 2535 University Ave, Madison 233-0441
Essen House-German Restaurant
3.00 mile(s) from Essen House-German Restaurant, Bar/Lounge, American, Open for: lunch, dinner, 514 East Wilson, Madison, 255-4674, authentic German and American cuisine, live Oompah Music 250 imported and 14 German Beers
The Bar
The Bar, on premises, Bar/Lounge, American, Open for: dinner, serving sandwiches from 5pm until 9pm

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (74)

Ratings and reviews for BEST WESTERN PLUS InnTowner & the Highland Club

Overall score

3.3 / 5
5.01.0
23 out of 74
Amenities:
3.6
Cleanliness:
3.7
Hotel staff:
3.8
Comfort:
3.9
Location:
3.8
Value:
3.5

87% would recommend to a friend.

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
Amy F.
Business
N/A
Jan 12, 2015

Awesome Family Vacation

This hotel had everything we needed for an extended stay for our vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

3
5.01.0
College Dropoff
Business
Michigan
Aug 26, 2014

College Dropoff

Very nice hotel. Staff was great. Room was recently renovated and very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
New mom and dad
Business
Madison, WI
Jul 1, 2014

refreshing

possibly bed bug bites in the bed closest to the window (not that we care)... otherwise we were very impressed by staff, quality of room, and breakfast!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

State street

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
2 trvlrs
Business
Madison wi
May 9, 2014

Family stay

Our stay was bilked our credit card and also through an online service - had to call for a refund.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

1
5.01.0
Lanty
Business
Michigan
Mar 11, 2014

Not recommended

The hotel was below average. The first night kids ran up and down the halls & stairs banging on doors calling phones till after 1am in the morning. The front desk was notified numerous times. They gave us a room right outside of a "high school meeting area room" and they were in and out of it screaming till all hours. Parking was below average as they didn't have near enough parking to accommodate the cars, and people were parking up next to the building and all over so you could not get your car out the next AM. Location was somewhat close to University but it was a slum area and nothing to do. We had to go out on the other side of town to shop than when we returned had no where to park. Ate at hotel as we didn't want to go out & fight the parking mess, food was good but nothing special. Next time will stay at Hampton on other side of town as much nicer area and lots of shopping and good places to eat. Way overpriced for area and hotel. My husband & I stayed 2 nights to attend Big 10 Wrestling and not familiar with area. Wont make that mistake again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

The only attraction is the University that is close. We could not find anything in the area to do or walk around to see

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

3
5.01.0
Minjim
Business
Wisconsin
Feb 11, 2014

Close to UW campus

Was a nice hotel in a good location for the price. The pool/whirlpool area was very clean and in good condition. Breakfast had large selection of fresh foods. They were doing some upgrades while we were there--remodeling some rooms. Shuttle service was quick and convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Not Applicable

Take the shuttle to State Street and eat at State Street Brats. Excellent food and atmosphere

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
scary soccer dance mom
Business
Jefferson City MO
Aug 30, 2013

great location for university

very pleasant personel and great location to be with a freshman getting oriented to campus.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
College Kid Plus 3 Years
Business
San Antonio, TX
Jul 23, 2013

An Average Stay, with a Great Location

Overall, a fairly average stay at the Best Western Plus InnTowner & the Highland Club. Staff was friendly, overall, and the premise was clean and orderly. We spent time in Madison for a wedding, and our group seemed pleased with the experience. I will say that my wife seemed to have some sort of allergic reaction to some of the cleaning supplies used in the rooms, which caused her discomfort throughout our time. However, management did move us to an improved room to try and address whatever was causing the reaction, but to no avail. Breakfast was quite nice each morning, with the hotel offering a full breakfast buffet and a decent cup of coffee. Keurig coffee makers in the rooms, good sized TVs, comfy (enough) beds, and it all made for pretty good sleep and relaxation when we could get it. The free shuttle offered by the hotel to destinations within 2 miles of the hotel was also a great service, and saved us more than a couple taxi rides. Certainly recommend to anyone looking for a place with a very good location, no fuss amenities, and helpful add-ons.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

3
5.01.0
MissyTraveler
Business
St. Paul
Jul 22, 2013

fit the bill

Hotel room could use some shining up. Lobby of hotel nice and large. Buffet breakfast included fruit. Finding a parking spot more difficult if arriving at the hotel at 9pm or later.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

2
5.01.0
TiffyO
Business
iowa
Jun 13, 2013

blah stay...

the room was comfy but the stuff wasnt friendly at all felt very uncomfortable at this hotel...also the whirpool was horrible!! it wasnt hot it was a little warm i wouldnt ever stay here again..

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
1
Comfort:
4
Location:
3
Value:
1
Trip purpose:

Business

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