$118 Avg/night
Rate and special offer based on Check-in: Jul 25, 2014 Check-out: Jul 27, 2014

BEST WESTERN PLUS InnTowner & the Highland Club

3 stars
2424 University Avenue, Madison, WI 53726-3811
Hotel Overview
Reviewer score
3.5
out of 5
74 reviews
Madison

Beautiful hotel.with very helpful.staff! Good location for people needing quick access to the... See full review

  • Nick Junesy
  • Nov 20, 2013
Inn Towner

I came to Madison for a University of Wisconsin event. The Inn Towner is right on the edge of... See full review

  • Judoka
  • Apr 22, 2013
The BEST WESTERN PLUS InnTowner & the Highland Club has just completed a multi-million dollar renovation of its 176 guest rooms with new carpet, pillow top mattress bedding, 42-inch flat screen televisions, iHome® clock radios ,and new furniture in each guest room. Located in the heart of Madison, youre sure to feel right at home while youre here at the BEST WESTERN PLUS InnTowner & the Highland Club. Our convenient location, close to downtown and the University of Wisconsin - Madison Campus, allows for quick and easy access to a wide variety of destinations in Madison. In addition, our residential neighborhood setting provides a sense of calmness while youre visiting. Our free hotel shuttle service gets you where you need to go with ease. Guests appreciate quick, effortless access to Madison area hospitals, college campuses and athletic events, as well as Dane County Regional Airport, and Madisons popular visitor destinations. Start your day off right by enjoying downtown Madison's most extensive free hot breakfast buffet including items such as: scrambled eggs, fresh breads, homemade sweet rolls and Danish, bacon or sausage, breakfast fries, hash browns, muffins, yogurt, fruit, cereal, oatmeal, French toast or pancakes, assorted Juices, hot coffee or tea – 24-hours per day. Other key hotel features include: complimentary deluxe hot breakfast buffet, free high-speed Internet access, free parking (one vehicle allowed per room), heated indoor pool and whirlpool, fitness center, featuring four machines, 24/7 business center, Keurig® coffee machines, grab-n-go food market, complimentary popcorn, restaurant-cocktail lounge, Executive Level - The Highland Club. Whether youre traveling for business, visiting friends or celebrating a special family event, count on the InnTowner hotel to provide the best overall value so youre sure to be completely satisfied.

BEST WESTERN PLUS InnTowner & the Highland Club Rooms

1 KING BED
1 KING BED,32 IN LCD TV,PREMIUM RM,PILOWTOP BD,NSMK,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,SOFA FOR SITTING,HAIR,COFMKR,IRON,FULL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,STNRM,COZYRM,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,32 IN LCD TV,PREMIUM RM,PILOWTOP BD,NSMK,FULL BREAKFAST
1 QUEEN BED
1 QUEEN BED,32 IN LCD TV,PREMIUM RM,PILOWTOP BD,NSMK,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,60INTV,PREMIUM ROOM,PILLOWTOP,NSMK,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,PREMRM,FIREPL,JACUZ,PILTOP,32LCDTV,FULL BREAKFAST
1 KING BED
1 KING BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,SOFABD,HI SPEED,COFMKR,IRON,HAIR,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,SEP LVNG AREA,MICRO,FRIG FULL SIZE,FULL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Executive level
Ice machine
Activities
Indoor pool
Exercise gym
Jacuzzi
Dining
Free breakfast
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Business center
Security
Wake-up service
Copy service
Internet
High-speed internet
Parking
Free parking
Outdoor parking
RV or truck parking
Truck parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Turndown service
Fire place
Sofa bed
Electronic door locks
Ironing board

Hotel Map

43.0721 -89.4275
Area served
The Wisconsin Dells, Milwaukee, Chicago,, Green Bay
Nearby airports
(MKE), 86.00, MI, W;
Area description
Downtown

Nearby points of interest

  • Camp Randall Stadium: 0.8 mi
  • Westmorland: 1.6 mi
  • Kohl Center: 165.7 mi

Dining

Essen House-German Restaurant
3.00 mile(s) from Essen House-German Restaurant, Bar/Lounge, American, Open for: lunch, dinner, 514 East Wilson, Madison, 255-4674, authentic German and American cuisine, live Oompah Music 250 imported and 14 German Beers
The Bar
The Bar, on premises, Bar/Lounge, American, Open for: dinner, serving sandwiches from 5pm until 9pm
Francie's
Francie's, on premises, Cafe, American, Open for: breakfast, serving breakfast from 6:30am until 10:30am
Lombardino's
Across the street from Lombardino's, Full Service, Italian, Open for: dinner, 2500 University Avenue, Madison 238-1922 serving authentic Italian dinners nightly
Blue Moon Bar and Grill
.01 mile(s) from Blue Moon Bar and Grill, Bar/Lounge, American, Open for: lunch, dinner, 2535 University Ave, Madison 233-0441
Pedro's Mexican Restaurant
10.00 mile(s) from Pedro's Mexican Restaurant, Bar/Lounge, Mexican, Open for: lunch, dinner, 3555 East Washington Avenue, Madison, 241-8110, where Madison goes for the best Mexican fajitas and margaritas

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (74)

Ratings and reviews for BEST WESTERN PLUS InnTowner & the Highland Club

Overall score

3.5 / 5
5.01.0
74 out of 74
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4
Room comfort:
4
Location:
4.1
Value:
3.6

88% would recommend to a friend.

Sort by:
Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

5
5.01.0
scooter16
Stevens Point, WI.
Feb 1, 2013

great place to stay

everything from the staff, room, shuttle was great. We will stay here each time we come to Madison without doubt.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

please do not change a thing.

Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
Neat nick
Green Bay,Wi
Jan 14, 2013

Fabulous three days in Madison

The front desk staff were helpful &friendly. We found the room to be clean & bed comfortable! Enjoyed the daily breakfast buffet, there were many delicious items to choose from. The room rate was less than comparable hotels in the downtown area of Madison. We will definitely consider staying here.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

Close to University Hospital & local attractions

Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
Pat MD Hopeful
Business
Los Angeles, California
Dec 12, 2012

Meets my needs

Breakfast is great and shuttles services were very helpful. The only complaint I would have is that the wifi internet is a bit slow/laggy. Not sure about the ethernet line, which I didn't try. Location of the hotel is perfect for any business dealing with the University of Wisconsin campus.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

3
5.01.0
rjmp
Business
Chicago
Dec 5, 2012

perfect for medical school visit

I stayed here for med school interview at madison. It was perfect for that, close enough to walk, but also had free shuttle if needed. Do not rely on shuttle as it also makes trip to airport, so may need to wait one hour.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
Future Vascular Surgeon
Business
Phoenix, AZ
Nov 29, 2012

Best Western

Great hotel. The rooms were very clean and felt like home. The staff were very helpful and polite. The only thing I'd like to say is that the shuttle is not quite reliable; they were 20 minutes late to take me to my interview. Thankfully, I arranged to be extra early, but nonetheless it made me very nervous. Otherwise a great facility, and love Madison!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

1
5.01.0
Ordinary moe
Wisconsin
Oct 8, 2012

Drip dry

Room had king size bed but bathroom only had one towel. No shampoo or conditioner in room either. Room heater unit did not work and it was below freezing outside. Coffee maker also did not work. Woke up in morning to room filled with smoke from a car fire outside our room. All I got out of this trip was a smoke induced headache.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
2
Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

3
5.01.0
latvian
Business
waukesha wi
Oct 6, 2012

good location for appointments at UW Hospital and Clinics

* accidently tripped fire alarm at 2 am awakened hotel guests--no apologies from staff * poorly manned restaurant facility--not suitable for lunch or dinner * good breakfast fare

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

lombardinos italian restaurant

Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

3
5.01.0
Second city couple
Chicago, IL
Oct 1, 2012

Madison for the weekend

Stayed in the Highland Club. Room was clean and comfortable. Breakfast was better than expected, although they could have done with more staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
EkkiEkkiFatangZoomBoing
Business
Denmark
Sep 29, 2012

Good for UW hospital or west campus

Perfect for visits to hospital or UW west campus. Good value

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
5
Trip purpose:

Business

Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

2
5.01.0
Altmeister
Swansea, IL
Sep 1, 2012

Getting away

The hotel front desk staff is exceptional. Their courtesy and willingness to help is noteworthy. Unfortunately, with rare exceptions, this is where the hotel staff's hospitality ends. I was especially dismayed at the cleaning staff's aloofness and sense of "this is just a job." Also, they left their room cleaning carts in the hallway on both nights of my stay, even though the cart storage room, right next to the three carts, was open and empty. Obviously, this makes moving luggage more difficult. The room was average, though the air conditioner was not in good working order, taking an exceptionally long time to cool. The icemaker, next door to my room, was exceeding loud. Overall, the price of the room exceeded its value.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
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