BEST WESTERN PLUS InnTowner & the Highland Club

3 stars
2424 University Avenue, Madison, WI 53726-3811
Hotel Overview
Reviewer score
3.5
out of 5
68 reviews
Madison

Beautiful hotel.with very helpful.staff! Good location for people needing quick access to the... See full review

  • Nick Junesy
  • Nov 20, 2013
Inn Towner

I came to Madison for a University of Wisconsin event. The Inn Towner is right on the edge of... See full review

  • Judoka
  • Apr 22, 2013
The BEST WESTERN PLUS InnTowner & the Highland Club has just completed a multi-million dollar renovation of its 176 guest rooms with new carpet, pillow top mattress bedding, 42-inch flat screen televisions, iHome® clock radios ,and new furniture in each guest room. Located in the heart of Madison, youre sure to feel right at home while youre here at the BEST WESTERN PLUS InnTowner & the Highland Club. Our convenient location, close to downtown and the University of Wisconsin - Madison Campus, allows for quick and easy access to a wide variety of destinations in Madison. In addition, our residential neighborhood setting provides a sense of calmness while youre visiting. Our free hotel shuttle service gets you where you need to go with ease. Guests appreciate quick, effortless access to Madison area hospitals, college campuses and athletic events, as well as Dane County Regional Airport, and Madisons popular visitor destinations. Start your day off right by enjoying downtown Madison's most extensive free hot breakfast buffet including items such as: scrambled eggs, fresh breads, homemade sweet rolls and Danish, bacon or sausage, breakfast fries, hash browns, muffins, yogurt, fruit, cereal, oatmeal, French toast or pancakes, assorted Juices, hot coffee or tea – 24-hours per day. Other key hotel features include: complimentary deluxe hot breakfast buffet, free high-speed Internet access, free parking (one vehicle allowed per room), heated indoor pool and whirlpool, fitness center, featuring four machines, 24/7 business center, Keurig® coffee machines, grab-n-go food market, complimentary popcorn, restaurant-cocktail lounge, Executive Level - The Highland Club. Whether youre traveling for business, visiting friends or celebrating a special family event, count on the InnTowner hotel to provide the best overall value so youre sure to be completely satisfied.

BEST WESTERN PLUS InnTowner & the Highland Club Rooms

1 KING BED
1 KING BED,32 IN LCD TV,PREMIUM RM,PILOWTOP BD,NSMK,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,SOFA FOR SITTING,HAIR,COFMKR,IRON,FULL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,STNRM,COZYRM,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,32 IN LCD TV,PREMIUM RM,PILOWTOP BD,NSMK,FULL BREAKFAST
1 QUEEN BED
1 QUEEN BED,32 IN LCD TV,PREMIUM RM,PILOWTOP BD,NSMK,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,60INTV,PREMIUM ROOM,PILLOWTOP,NSMK,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,PREMRM,FIREPL,JACUZ,PILTOP,32LCDTV,FULL BREAKFAST
1 KING BED
1 KING BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,SOFABD,HI SPEED,COFMKR,IRON,HAIR,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,SEP LVNG AREA,MICRO,FRIG FULL SIZE,FULL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Executive level
Ice machine
Activities
Indoor pool
Exercise gym
Jacuzzi
Dining
Free breakfast
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Business center
Security
Wake-up service
Copy service
Internet
High-speed internet
Parking
Free parking
Outdoor parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Turndown service
Fire place
Sofa bed
Electronic door locks
Ironing board

Hotel Map

43.0721 -89.4275
Area served
Milwaukee, Green Bay, The Wisconsin Dells, Chicago,
Nearby airports
(MKE), 86.00, MI, W;
Area description
Downtown

Nearby points of interest

  • Camp Randall Stadium: 0.8 mi
  • Westmorland: 1.6 mi
  • Kohl Center: 165.7 mi

Dining

Francie's
Francie's, on premises, Cafe, American, Open for: breakfast, serving breakfast from 6:30am until 10:30am
Blue Moon Bar and Grill
.01 mile(s) from Blue Moon Bar and Grill, Bar/Lounge, American, Open for: lunch, dinner, 2535 University Ave, Madison 233-0441
The Bar
The Bar, on premises, Bar/Lounge, American, Open for: dinner, serving sandwiches from 5pm until 9pm
Pedro's Mexican Restaurant
10.00 mile(s) from Pedro's Mexican Restaurant, Bar/Lounge, Mexican, Open for: lunch, dinner, 3555 East Washington Avenue, Madison, 241-8110, where Madison goes for the best Mexican fajitas and margaritas
Lombardino's
Across the street from Lombardino's, Full Service, Italian, Open for: dinner, 2500 University Avenue, Madison 238-1922 serving authentic Italian dinners nightly
Essen House-German Restaurant
3.00 mile(s) from Essen House-German Restaurant, Bar/Lounge, American, Open for: lunch, dinner, 514 East Wilson, Madison, 255-4674, authentic German and American cuisine, live Oompah Music 250 imported and 14 German Beers

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (68)

Ratings and reviews for BEST WESTERN PLUS InnTowner & the Highland Club

Overall score

3.5 / 5
5.01.0
68 out of 68
Amenities:
3.6
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3.6

88% would recommend to a friend.

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

3
5.01.0
College Dropoff
Michigan
Aug 26, 2014

College Dropoff

Very nice hotel. Staff was great. Room was recently renovated and very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

3
5.01.0
edubsimuth
aurora, Illinois
Jul 21, 2014

Odd mix of old and new

The room was a bit expensive, and had an odd mix of modern and old features. The bathroom seemed well used, but clean as far as i can tell. The TV and entertainment center were very new.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
2
Nightlife tip: Short drive from hotel

Go to the capital. That's where the nightlife is

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
New mom and dad
Madison, WI
Jul 1, 2014

refreshing

possibly bed bug bites in the bed closest to the window (not that we care)... otherwise we were very impressed by staff, quality of room, and breakfast!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short drive from hotel

State street

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

3
5.01.0
Madtown Alum
Iowa
Jun 30, 2014

Good bang for your buck close to campus

If you are looking for a good deal close to campus you really can't beat the Best Western. The rooms are nice enough and the shuttle will take you within two miles which will get you within walking distance of most downtown attractions. The biggest drawback is that there is only one elevator, so during peak time you may be waiting to go up or down.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
Eric On Draft
Chicago, IL
Jun 15, 2014

Great Stay Nestled Not to Far from Everything

I was really amazed at the quality of the King room. It had a very nice pull-out working desk that me and my biz partner used to get some work done while I was on my way to the Horribly Hilly Hundreds biking event 40 minutes from Madison. This place is very accessible to nearby Madison collegiate bars and grill, shops, the capitol, campus, etc. and was a great home station for an afternoon bike ride. I highly recommend. Bring your bicycle, park your car, and explore the rolling hills of Madison. Great location if you're doing the Iron Man or other cycling specific events in and near town, near enough to Verona and Blue Mounds offering far better quality that what you can get out there. The Blue Mounds state park is 40 minutes west. So you can sleep until 5am and peel out and still make the 6:45 Horribly Hilly Hundreds start time with enough time for a big breakfast, packet pick-up, etc. There are a few bicycle shops within 5 car minutes or 10-15 bicycle minutes. Nice Italian restaurant across the street and some sushi and a few other options next door. Very peaceful area far away from late night partying but close enough to indulge if you want to. Ride bike (recommended) or drive car to public parking garage near the capitol. Head to Jamba Juice to get your Beet Juice for the endurance event. :) I will likely repeat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

3
5.01.0
Graduate Badger
Boston
May 20, 2014

a little bit far from campus, but convenient

Even though the hotel is a little bit away from the campus, the transportation was right outside the hotel. Free parking, internet, and breakfast!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
2 trvlrs
Madison wi
May 9, 2014

Family stay

Our stay was bilked our credit card and also through an online service - had to call for a refund.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
SoCal John
Los Angeles area
Mar 24, 2014

Pleasantly surprised

You won't find a friendlier, accomodating or helpful staff than the people at this Best Western. The room was clean, the cleaning service very thorough, the breakfast was quite good, pkenty of variety. Only two problems did I encounter. A bit of a "sluggish" business service center computer, and a bit of a faulty shower head. Other than these, it was a pleasant stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Sightseeing tip: Short drive from hotel

Very close to U. Wisconsin, shpping and the state capital is about three miles out.

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

1
5.01.0
Lanty
Michigan
Mar 11, 2014

Not recommended

The hotel was below average. The first night kids ran up and down the halls & stairs banging on doors calling phones till after 1am in the morning. The front desk was notified numerous times. They gave us a room right outside of a "high school meeting area room" and they were in and out of it screaming till all hours. Parking was below average as they didn't have near enough parking to accommodate the cars, and people were parking up next to the building and all over so you could not get your car out the next AM. Location was somewhat close to University but it was a slum area and nothing to do. We had to go out on the other side of town to shop than when we returned had no where to park. Ate at hotel as we didn't want to go out & fight the parking mess, food was good but nothing special. Next time will stay at Hampton on other side of town as much nicer area and lots of shopping and good places to eat. Way overpriced for area and hotel. My husband & I stayed 2 nights to attend Big 10 Wrestling and not familiar with area. Wont make that mistake again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Sightseeing tip: Long walk from hotel

The only attraction is the University that is close. We could not find anything in the area to do or walk around to see

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Review of BEST WESTERN PLUS InnTowner & the Highland Club

Reviewer score

4
5.01.0
meggsssss
Sussex, Wisconsin
Feb 17, 2014

happy stay

Had a wonderful stay!! Rooms were very clean and the Hotel Staff provided a shuttle service to downtown which was very helpful! I will defiantly stay there again next time I'm in Madison! Thank you!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
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