Sorrento Hotel

Small, 100 year old hotel, needs a little updating, but very quaint. Staff was EXCELLENT. Free Town Car to drop you off around town. Parking was ridiculous ($35 a nite including tax). Kids will enjoy the carpet that changes daily in the elevator!

[...], at the front desk, was very helpful.

Overall this is an excellent hotel. The 20's/30's style decore is kept in very good condition and is quite cosy and comfortable. The concierge and checkin staff couldn't be more helpful on our arrival and throughout our 5 day stay. The room we had was small-ish, however it was extremely comfortable with plenty of storage space and one of the most comfortable hotel beds I've slept in. Downtown is not too far to walk at all, though coming back up the hill might test the unfit! In any case there are plenty of nearby places to eat in almost any direction. A really easy and convenient stay.

We traveled to Seattle on vacation and stayed at the Sorrento Hotel. They provided a free upgrade to a suite that was very nice. However, the refrigerator in the room didn't get anything below room temperature and one had to call the front desk whenever you wanted ice. Beautiful place and safe area.

Great visit to this hotel. It is a little further walk from the main activities but worth the effort. The staff was the most competent I've ever met. We'll be staying there again.

service was very slow due to limited staff at certain time of the day. It took about 1 hr waiting and 4 phone follow up phone calls to get internet cable.

Front Desk staff made you feel "at home" and welcome from the minute you walk in, until you depart. We were there 10 days and they were more courteous each day. They would go out of their way to help. I had meetings to attend and I felt very comfortable that my wife was safe. That is very important to business travelers that take their wives along.

pretty old european style hotel, far away from most seattle attractions. fantastic old bar with first class entertainment. i would come to the hotel for the music, but maybe stay somewhere closer to the waterfront. the emergency room at the hospital next door has constant ambulances coming and going and the noise is scary at first, you think that the place is going up in smoke! staff was nice and they have a car when it is available to take you to the airport or to dinner which is nice.

The room was very clean, comfortable and inviting. It was a pleasant surprise to have free wireless internet available. The staff was friendly and helpful, but they seem to run on a skeleton crew. Each day of our stay we tried to ring the front desk and it took a couple of tries before someone answered. Service in the restaurant was often slow as well. The lounge was nice. They have musicians playing a few times a week which creates a nice atmosphere along with the wooden interior and huge fireplace.

Overall great experience. Staff was very helpful and professional. Addressed us by our names after being there an hour. Room was very roomy (suite) and comfortable. I will say that while the public rooms were quite beautiful, the guest rooms are looking just a bit tired. Probably time for some redecorating/refurnishing, but still quite nice. We were staying there due to it's location to the Virginia Mason Medical Center, but in reality, the neighborhood is not really that nice, so I do feel the room rate is a bit steep, but again you are paying from comfortable rooms, great service and a wonderful and unique property. And in reality, while the location east of Interstate 5 makes it seem off the beaten tracki, it is a short walk through Freeway Park (3 blocks) to the main shopping/hotel district near the Convention Center.