Spacious room with attractive divider to creat a "suite" arrangement. Electric fireplace;Wide corridors; pool, large aquarium in lobby, slightly dated decor -- OK but ripe for an interior renewal/update. Right on the Pacific Ocean easy access to
drive or walk on beach or to go clam digging during season. Balconies - Large full serve restaurant w/ great specials /very good food but slow service due to staff/customer ratio during our visit in December - for example no restaurant hostess to seat you on a busy Sunday morning. One big negative -- no cold H2O in our bath shower -- only hot water therfore too hot to use and we had to skip showers before check-out and on way to an event. Very young desk help did not appear too concerned of this as an issue on check out - we considered it a big issue and really a safety issue - no offer to compensate for our inconvenience.
Hotel features (5 = best, 1 = worst):
Stay on floors 2 or above. First floor view is limited by grassy dunes. Ocean view better higher up. Lots of festivals and events during the busier summer/fall seasons.
Frankly, I was most disappointed in the accommodations at the Shilo. The "advertised" fire place was only an electric facsimile to enhance the ambiance of the location on the seashore. My husband and I were expecting a fireplace that put out
"heat", not just pretty colors. The three tv's were fun but would have much rather have a fireplace that functioned as a fireplace! The service in the restaurant was slow and we had to ask the waitress for our drinks. The hotel staff was friendly although they lacked the coffee making supplies when we askd for extras. We were told to ask the restaurant for supplies. We do not plan a return.
We spent one night here. The room was very spacious and clean. It had a nice balcony with an ocean view. In the morning there were deer grazing on the dunes 100 feet from our balcony. The location is fantastic!
The desk staff was friendly and helpful and the room was wonderful! Three tvs in the room (one in the bathroom)! Nice because there was no noise in the middle of the night or at late or early hours. Room got a little stuffy on the second night,
but it was a wonderful getaway.
The staff was so wonderful! Anything we needed they helped us get, big or small, and they were very kind. The room was lovely and the view was beautiful! We ordered room service twice while we were there and both times it came fast even though
they were busy, and was delicious (ESPECIALLY THE FRIES!!!!!!). We loved the 24 hour pool, steam room, and sauna! What could have made this wonderful experience even better? They have a contract with a company that charges you $4.99 to rent movies. Other hotels let you rent or use dvd players. Also, they told us we could have a late check out on Sunday (5pm) and then changed their mind the day of. While I understand that they were busy, you shouldn't tell people one thing then do another. Other than that, it was great!
While we were there we were able to enjoy the beach as well as the hotel pool!! we enjoyed our room and it was great with a 17 month old as well as our 5 year old!! it was a great relaxing trip we will hopefully do it again soon!!