The room was clean and everything worked. The staff was extremely pleasant and helpful. The... See full review
Jun 2, 2014
The Kennewick Super 8 is centrally located in the city of Kennewick within walking distance of many great restaurants, theaters and shopping. This pet friendly hotel is just a few blocks down the street is the beautiful Columbia River with walking paths. Relax in our Indoor Pool and Spa. Alarm Clocks in room plus Wake up service. All rooms equipped with Refrigerators and in room coffee makers. Many Restaurants and Shopping Nearby. Bank, Theaters, Toyota Center and Convention Center with in short walking distance. 24 Hour Front Desk Assistance. Fax Services. Special Rates for Extended Stays. Super Start
Plus breakfast is Monday to Friday 6-9am and Saturdayand Sunday 7-10am.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
I really can't say how utterly disappointed I was. Not in the hotel itself, but the rude reception I was given at the desk because I booked with Orbitz! I was given a smoking room when I had specifically requested a non-smoking room. When I
asked why, I was told that when you book with Orbitz, you get what they have left over. I then asked if I could see the room and was told NO because it was already paid for, I couldn't switch rooms, and if I didn't take this one I would lose my money! Then I asked what the total cost would be and they said they couldn't tell me - that I would have to deal directly with you. (I only asked because I left my reservation information at home.) I have stayed at this hotel before and it was okay, but I will NEVER stay there again. I'm sorry to have to report this, but I have never been so humiliated in front of others. She told me I should book directly with them next time. I'm glad there won't be a next time.