$83 Avg/night
Rate and special offer based on Check-in: Aug 11, 2014 Check-out: Aug 14, 2014

Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

3 stars
7135 Pocahontas Trail, Williamsburg, VA 23185
Hotel Overview
Reviewer score
3.6
out of 5
76 reviews
Nice hotel, great value

I was on a business trip to Williamsburg area and the Country Inn offered a great value for its... See full review

  • Dark Glass
  • May 12, 2014
Great Escape

Clean, friendly workers and great location to Busch Gardens See full review

  • Governor
  • Apr 5, 2013
The Country Inn & Suites - Williamsburg East offers a smoke free hotel with complimentary hot breakfast for all guests. Unwind at the end of the day in our outdoor pool, picnic area, fitness room or Video Gameroom. All of our guest rooms have complimentary high speed internet access, coffeemakers, hairdryers and cable TV (including HBO). Located minutes from numerous famous attractions (Colonial Williamsburg, Busch Gardens, Water Country USA, Jamestown, and Yorktown).

Amenities

  • Free breakfast
  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
FEMA approved
Phone service
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Exercise gym
Golf
Tennis
Outdoor tennis
Dining
Free breakfast
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Security
Wake-up service
Shops/Commercial services
Copy service
Parking
Indoor parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Brailled elevators
Grab bars in bathroom
Room
DVD player
Television with cable
Kitchen
Hairdryer in room
Microwave
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

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Reviewer score 3.0 out of 5
Reviewer score 3.0 out of 5
Reviewer score 3.6 out of 5

Hotel Map

37.2593 -76.6735
Area served
City Center
Nearby airports
WILLIAMSBURG INTL ARPT, (PHF), 10.00, MI, NW;
Area description
City Center, This hotel is located near the city.

Dining

Breakfast Room
Breakfast room - 1st floor off of lobby area.
Capitol Pancake and Waffle House
802 Capitol Landing Road, Williamsburg, VA 23185
Sal's
835 Capitol Landing Road, Williamsburg, VA 23185
Sammy and Nick's Pancake House
7139 Pocahontas Trail, Williamsburg, VA 23185
The Trellis
403 Duke of Gloucester Street, Williamsburg, VA 23185
The Yorkshire Restaurant
700 York Street, Williamsburg, VA 23185

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (76)

Ratings and reviews for Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

Overall score

3.6 / 5
5.01.0
76 out of 76
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
4.2
Value:
4.1

88% would recommend to a friend.

Sort by:
Review of Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

Reviewer score

5
5.01.0
Dark Glass
Business
Maine
May 12, 2014

Nice hotel, great value

I was on a business trip to Williamsburg area and the Country Inn offered a great value for its location - 5-10 min drive to all major highways and colonial Williamsburg. Check-in was easy and front desk clerks were very helpful. The room was spacious and had a couch and desk which was very comfortable. The room was spotless and the bed was very comfortable. Internet was consistent. Great value for money.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

Reviewer score

2
5.01.0
ms livick
virginia
Dec 28, 2013

toilet was broken, tank would not fill when flushed yuk

broken toilet made every potty visit a nightmare. after each flush the tank didn't refill so we had to do that to get the "stuff" to go down YUK

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
3
Shopping tip: Short drive from hotel

premium outlets are close by

Review of Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

Reviewer score

3
5.01.0
Thepogue
Chinhae , Korea
Dec 7, 2013

Good rooms great rate

We very much enjoyed our 3 night stay and will book here again. The rooms were more than adiquate if not a little dated. The free breakfast wasn't overwhelmingly good but did have hot food at well as bread reduces and cereals. The hotel was just mins away from the highway and Busch Gardens and Water Country. We got a very good rate (53 a night) on the off season. Staff was very good and easy check in and check out....seemed very safe and out of the hub-bub. Although we did not swim it had an outdoor area that seemed nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Shopping tip: Short drive from hotel

Williamsburg outlet mall

Review of Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

Reviewer score

4
5.01.0
Traveler with 5 kids
Horsham, PA
Sep 1, 2013

Great place to stay

It's a really nice hotel with spacious rooms and perfect location. It's close to all the area attractions. The breakfast is pretty good with a lot of choices, the complimentary cookies and fruit all day are also a nice touch. There are 2 computers in the lobby that you can use to access the internet, which I thought was very helpful. The outdoor pool is pretty small, we did not go in it. Also, the hotel had kind of a musty smell. It didn't bother me much, but it bothered my husband. It's pretty quiet at night, which is rare in hotels. It may have been because we were at the far end of the hallway. The only thing I was upset about is that in the description it said there are refrigerators in the rooms, but in reality you have to pay to get one in your room. It's only $5 a day plus tax, but it still adds up to an extra expense.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

Reviewer score

2
5.01.0
Larry's Ann
Westland MI
May 14, 2013

Not pleased

Checked in on 5/3. On 5/7 room had not been vacuumed although it was obvious that it was needed. Asked to speak to Housekeeping Supervisor & told she was off that day but would be back the next day. Front desk told me that since we were staying several days that there was no obligation on housekeeping to vacuum room before we left. Had to dust the phone the first day because it was covered in dust. Room was never dusted after we checked in. Housekeeping supervisor never contacted us about our complaint. Can't remember the day, but the lighting fixture over the bathroom vanity fell to the floor. Had just been in there 5 minutes earlier. No one ever came and apologized or acknowledged the situation. Also had to leave a note to request more coffee packages since we had been out of them for 2 days. Was told each hotel was managed individually. This one needs some re-direction as far as customer satisfaction is concerned.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Review of Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

Reviewer score

4
5.01.0
Crazy coaster guy
Arlington VA
Apr 21, 2013

Great getaway

I had not heard of this hotel before checking in and was a little hesitant but the hotel is really nice. It's a comfy hotel with a country feel. The rooms are big and the beds comfy. There is a train track nearby but i never heard the train. The closeness to the park is nice. If they had a shuttle that would be awesome but they don't. The people were nice and the amenities are good. It's not a modern as a W but that's fine. This hotel feels comfy and nice and homey. I will stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

Reviewer score

5
5.01.0
Governor
Enfield, North Carolina
Apr 5, 2013

Great Escape

Clean, friendly workers and great location to Busch Gardens

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Richmond Road is loaded with great places to eat and the Movie Tavern is the great

Review of Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

Reviewer score

2
5.01.0
CnD13
We're from Va Beach, VA
Mar 18, 2013

Decent place to crash for one night

The Good: We were greeted w/ warm hospitality by the lady @ the front desk. The bottled water and snack bar were a nice welcoming check-in gift. Nice to have hot beverages available in the lobby 24 hrs. Although we did not take advantage of the breakfast due to lack of time, it seemed satisfying for a free continental breakfast. The fridge and microwave in our rm appeared fairly new. The Bad: Big Tree roots coming up thru pavement @ front entrance. Carpet in the rm a little dingy. Pillow cover under the pillow case had a sm brown spot that reminded me if an old blood stain. GROSS! The towels had stains on them so I used the hand towels to dry off after my shower. Since we were only staying one night I didn't feel like calling housekeeping for more towels or new pillow cover. Wallpaper peeling in the shower and some caulking turning brown, wearing down. Poor lighting in the hall and in rm. The 2 queen beds appeared more like 2 dbl beds. But the front desk gave us another rm w/ a decent size king bed. Unfortunately, the bed was not very comfortable and made one of our backs feel as though it was hit with baseball bats. However, I didn't have a problem with the bed. Overall, not totally unredeemable nor terrific.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
3
Review of Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

Reviewer score

2
5.01.0
Cabon
Fairfax, VA
Jan 22, 2013

A place to sleep

An upgrade desperately needed. Caulking separating from sinks and tub. Doors fraying at bottom. OLD and small tv. o refrigerator. Very small workout room. Thin walls - next door bed was felt between the walls. Very disturbing. Based on my experience, I would never choose Country Inn and Suites again. No other buildings around - felt nervous returning to the hotel after dark.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
1
Value:
3
Shopping tip: Short drive from hotel

Williamsburg Outlet Malls

Review of Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

Reviewer score

5
5.01.0
Just me 63
Washington, DC
Jan 2, 2013

Great location, reasonable price, friendly staff

This is a chain hotel, so the accommodations are pretty predictable, and just fine for a short vacation. The location was perfect - between Busch Gardens and Colonial Williamsburg, both of which were on our agenda. The staff at the hotel was very efficient and friendly. The only quibble I have is with the breakfast room, which was packed when I went down for breakfast. It would be nice if it were a bit more spacious, but that's really a minor consideration.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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