DoubleTree Hotel Virginia Beach

Doubly wonderful for chocolate chip cookie lovers. The Doubletree serves warm cookies at check-in, and you can buy a half-dozen warm cookies with or without macadamia nuts at the hotel restaurant--Max & Erma's. I've never seen faster maintenance at a hotel. All staff members were courteous and helpful. The fitness room was not huge but was well equipped for its size.

The trip did not start off well as [...] rep promised adjoining rooms (which was essential to our selection of this hotel). Upon check-in, we were informed that this was not possible and that all adjoining rooms were booked. We had to make a concession and get 2 rooms that were next to each other and thus shadow every time our 2 kids went from room to room (to make sure they were safe in the dimly lit hallway). Once in our room, we noticed soiled undergarments in the bathroom. Called the front desk and was told "Ewwww" and which point, I was on hold for 5 minutes and no one returned to the call. My husband had to go to the lobby himself to fix the situation. At the same time, I called the [...] rep and received little sympathy or satisfaction about my concerns about the adjoinining rooms/dirty room. For the price of the room, an in-room refrigerator safe would have been nice. I've had this at other hotels for far less.However, the food and other accommodations were okay.

I had a great time. My daughter and I visited for a weekend at the beach. The staff was very professional and pleasant. Of course, the cookies are fabulous. I will definitely stay at this hotel again when I visit Virginia Beach. They offer a shuttle to and from the beach every day, which means I was able to save my gas. Thank you for a great experience Double Tree. My only disappointment was from the Housekeeping dept. When I returned to the hotel one evening, I did not receive any new towels for the next day, not even wash towels. However, after discussing this with the hotel staff, they informed me that this was a mistake on Housekeeping, and it is not the Hotel policy.

The hotel room was good. The location was bad, considering every other hotel was either right on the beach or across the street from the beach. This hotel was next to the conference center, so if you have an event there then this is the hotel for you. If you are vacationing, then spend the extra $50-100/night and get a room that has a patio overlooking the ocean. It's worth it if you can afford it.

I was there for a doctoral admissions interview and the staff was great at setting up services to help me get organized. The room was luxurious! A bar fridge would be nice.

We were in town for a boat show at the convention center next door and the location was perfect. Close and convenient! The hot cookies at check in were delicious. Thanks to your staff for a pleasant stay and for the cleanliness of your hotel.

Visited family, saw local tourist interests, dined out. This is not the best time to visit this area (too cold) The hotel was a good value.

I came to the Virginia Beach Convention Center for 5 days for a convention that took place next door. Everyone was extremely hospitable. My 10th floor maidservant was named [...]. She was wonderful and always accommodating. Thank her please. The only complaint is I could have used a small refrigerator and microwave oven. And oh those chocolate chip cookies upon arrival and departure! Keep up the good work Doubletree.

I only stayed one night, but the staff were friendly and the room was clean. The hallways were a bit too warm for my taste, but the air conditioner in the room worked fine.

Very disappointed. Had to switch rooms due to a very bad smell. New room, although no smell, the HVAC unit did not work. Room service messed up our breakfast order. All three elevators smelled like cigarette smoke. There was constant repairs being done during the prime hours. However, the staff was very courteous and attempted to solve any complaints. They should be commended.