Comfort Inn at the Beach

It ruined my vacation! they dont have room service! you have to go all the way down to get a soap or tissue box! the rooms are not clean! a lot of bugs in it! ughhh i'll stop right here i dont want to remember it.

The hotel room was older, not very clean looking at all. The tub was scary! Molded shower curtain, the carpet was not sealed down, the room was okay, but I dont think I would stay there again. I had to call several times for a remote for the TV. The pool was nice, the location was GREAT, but the room needs some TLC.

It was alright. Not the best hotel experience I have had. When I first arrived there the lady at the front desk was rude so I left after she told me to check back later since my room was not yet ready. I understand that I was a bit early, but in the past years the staff in the other hotels have been kind enough to take my number and inform me when my room was ready. They even let me have the parking pass so I could park in the lot while we waited for our room. Not with this hotel. I was not even allowed to park in the hotel until I checked - in. After recieving our keys for our room, everything seemed clean and fine An alright hotel...not the best and I expected better for the price.

DO NOT STAY HERE!! THE MOST HORRIBLE VACATION I EVER HAD! I LEFT EARLY!! I was scheduled to stay for 11 nights but I had to vacate this dump early--I was continuously lied to about the elevator situation--There was only one working elevator during my stay; the other elevator was always down due to heat they said; (the elevators, and room front doors are in outdoor walkways) they were always promising to fix the elevators, or saying it was fixed but was not; therefore there was only one working elevator for 12 floors, and this elevator had no air conditioning. Guests were forced to climb many flights of stairs each day in 135 degree unconditioned stair well. During a majority of my stay with three kids I had to carry my kids up 8 flights in this 135 degree heat. THIS MAY SOUND UNIMPORTANT LIKE IT WAS TO THE HOTEL STAFF BUT DO NOT UNDERESTIMATE HOW IMPORTANT AN ELEVATOR IS TO YOUR STAY IN A HOTEL WITH 12 FLOORS...I have a very credible witness names Karen that works at the hotel who can back me up, and she is 100% in agreements with my complaint; she, and I watched countless guests walking up and down 135+ degree non air conditioned stairwells Dont bother waiting for compensation because they will not compensate you no matter what unbearable conditions you were force to endure. They pay a fee to choice hotels because they are a franchise but if you call them they do nothing to help you; they are about as uncaring as the hotel itself. A really disgusting experience from beginning to end..You could not PAY ME to stay here again,,,HORRIBLE--BAD--DEPLORABLE CONDITIONS--UNCARING OWNERS AND WORKERS--THEY ARE NOT THERE TO MAKE YOUR STAY NICE--FOR THE PRICE I PAID I COULD HAVE STAYED AT ONE OF THE MORE BEAUTIFUL HOTELS ON THE BEACH LIKE THE MARRIOTT--DONT REGRET YOUR VACATION--JUST DONT STAY HERE..I had a suite that did not have a pull out sofa, or any cots available, so i had to buy an air mattress from wal-mart --the shower was filthy from day one, and continued to stay filthy my entire stay--it was one of this tub inserts that made you feel like you were in an airplane bathroom, and never quite looked or felt clean--no space for even a shampoo bottle--it felt gross standing in there; I couldn't even imagine an actual bath in that thing--on to the hotel security- this hotel at night is full of undesirable loud trashy people hanging out, and sleeping on benches outside the hotel..the back door is not locked so anyone can just walk into the hotel --drunk noisy people outside the property who could just walk in an follow behind you..and you cant get up the elevator, so they could follow you up the un-secure stairwells--scary---noisy music to 12am--the poor excuse for a breakfast was gross, and unedible-even the complimentary coffee in the disgusting lobby tasted like tainted water-not coffee-one last thing is that the entire time i was there they were so cheap that they only turned on the pool lights one time when i called them to do so; all the other nights i was there i never saw the pool lights on again--creepy place--these were minor in comparison to the horrendous elevator issue...RUN AWAY FROM HERE

No sliding doors and no pull out sofas. The carpet and bathroom tubs need to be replaced.

Great Beach location, walk to anywhere.

When I booked this it was to have 2 dbl beds and a pull out sofa.......The sofa was broken with hard plywood as a base (very difficult to sit on)thus we were one bed short. The carperting needs some serious cleaning or replacement, the refrigerator door was broken .It took 2 days to warm up the room (knowing we booked a room would it have been to much trouble to turn on the heat? This was a Dec trip. We did enjoy the fact we could smoke however,and the view was awesome, the staff was pleasant.For the price I guess it was ok...no 5 stars....

Great Location - right in the middle of the Boardwalk! An outdoor theater is right next door providing free entertainment & when we wanted to retire for the night, we had no trouble sleeping(might be because our room was located on the opposite side of the hotel). Free continental breakfast was a plus & hotel staff was friendly.

Our room might have been called a suite, but for $300 a night we got a living/dining area too small to gather in, and a sleeping area that could barely accommodate 2 full size beds. The location is in the center of the boardwalk area right on the beach, and that's most important. The Virginia Beach Area is known to have mediocre or run down rooms for inflated prices and this hotel is no exception. There are a few great new high end hotels/timeshares around, and the expense is worth it if you are looking for high quality comforts.

Great hotel everything was wonderfull would definatly go back many times! Great price!