BEST WESTERN PLUS Sandcastle Beachfront Hotel ★★★

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$79
avg/night
Rate and special offer based on
Check-in: Feb 16, 2016 Check-out: Feb 18, 2016

not very happy

Would not recommend Mon, May 10, 2010
up all nite because of loud guest that were drinking the rooms were awful no contrl knobs on ac. booked two rooms was not happy will never again.

| ny Friends

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 1 /5
  • Value: 1 /5

relax at beach

Would recommend Sun, Apr 25, 2010
clean non-smoking room but couldnt use balcony most of time because of smokers on nearby balconies.

Dining

quality not location

| Williamsburg VA Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Unbeatable location for the price

Would recommend Mon, Apr 19, 2010
The location was great on the beach, the service was wonderful, the staff very friendly. The only negative, around the TV/DVD could have been dusted and the windows cleaned and outside furniture and balcony could have been cleaner.

Dining

Rockefeller Restaurant was the best seafood ever, try the crab cakes and seafood hush puppies, service was wonderful, close to shopping - Lynnhaven Mall had many shops

| Hopewell, VA Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Very satisfactory

Would recommend Thu, Apr 8, 2010
We were in town to visit with some other family. Mom wanted to stay at the beach and this hotel hit the spot! Right on the oceanfront with a balcony that we could sit and watch the sunrise over the water! Right on the boardwalk for ease in shopping. A little noisy at night, but overall a great time.

| Elkview, WV Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

The bad and the Ugly

Would not recommend Wed, Apr 7, 2010
I arrived at the hotel two hours later than check-in after having had a traffic incident on the way. The room wasn't ready. I asked for a room higher up. Nothing was ready. Then, the representative told me I had to have the assigned room, which I noticed was 210. I was given 109 and told I could "up grade to an Ocean front room for $40 additional and higher up for $70." This rrom was dirty, kids played in front of the door, often banging against it and the view was of the parking lot and look around the corner of the tiny balcony for the ocean. I was terribly disappointed and NEVER want to stay at that hotel again. The parking was a horror. Most remembered was how dirty it was and the unfriendly young woman at the check-in desk.

| Arlington, VA Singles

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 1 /5
  • Value: 1 /5

Decent hotel for the price

Would recommend Sat, Apr 3, 2010
Hotel was a little dated, but right on the beach. Staff was friendly. Room was clean. The balcony needed to be painted. The doors from the parking garage to the rooms were not locked and had duck tape over the latch. There were shops on the first floor and anyone could get in the hotel and up the elevator without question. Take security into your own hands.

| Warrenton, VA Family

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

virginia beach sandcastle

Would recommend Fri, Mar 19, 2010
it was a good price for a hotel with an excellent view but was not satisfied with some things such as the safe didn't work in the room and the pool was not open the 1st day we were there and when it was opened, it was dirty. I could not see my hand 1 ft under the water.

| s bend, in Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 5 /5

Not worth the money at all !!!!

Would not recommend Sun, Feb 21, 2010
We were excited by the photos online showing what appeared to be a truly nice hotel inside and out but the hotel didn't deliver. All of the photos are either photo shopped or were taken years ago. Anyone can come and go through the hotel. None of the security doors are actually secured. There is this mini mall underneath that should have a way to keep out non-hotel guests, but it doesn't. You can access the hotel from any of the parking deck "secure" doors. No key card needed. The "breakfast room" only provides juice, coffee, bagels and toast, and limited fruits. We were there one hour after opening and only had 1 banana and 2 apples left. The lady said that they were out of them as well as the cream cheese. We had a great view of the ocean and the pier, but we had to go out in the cold to enjoy it since the windows were so nasty inside and out. Trash piled up behind the bedside table. I know it's the off-season, but that just makes it even more unbelievable to find the rooms so nasty. You have to bring your own ethernet cable or buy one from the front desk, as this is NOT a wireless hotel. It's in a great location that has lots of free attractions within walking distance. The heated pool was slightly warmer than the air inside the sunroom. The small pool you see in the pictures is a small wading pool for the little ones, not a hot tub as we were expecting. There is no not tubs unless you pay double for one in your room. Worst hotel experience on the oceanfront we have ever had.

Dining

Mahi Mahi is an amazing restaurant a couple blocks down. A bit pricey, but considering the amount of food you get WELL worth it!! We have been snacking off the leftovers since Friday night. Best sushi on the beach!!!

| Virginia Beach, VA Family

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 2 /5

Very nice!

Would recommend Tue, Feb 16, 2010
We stayed at this hotel on Valentine's weekend. We were very pleased in everything. The location was great, right off the beach near the pier. The lobby offered an assortment of drinks (cocoa, coffee, juice and water) and fruit (apples, bananas and oranges) at all times. The complimentary breakfast was also nice with plenty of different foods offered. Our room was very clean and comfortable. The workers were all very pleasent. We will definately come back here in the future.

Dining

We enjoyed the Greek Restaurant that was located right off the lobby in this hotel. Food was excellent, tasty and very filling.

| Staunton, VA Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Fair for the price

Would not recommend Mon, Oct 19, 2009
Hotel needs to be updated badly. The room smelled like a locker room. They cut off the air conditioning for the whole hotel when it started getting cold and for us hot nature people that is not a good thing. On the upside they did give us a fan for the room which helped a little. The beds were comfortable and it is located in a perfect place. The staff was really friendly.

| N.C. Family

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 2 /5