$109 Avg/night
Rate based on Check-in: Aug 24, 2014 Check-out: Aug 25, 2014

Residence Inn by Marriott Richmond West End

3 stars
2121 Dickens Road, 2121 Dickens Rd, Richmond, VA 23230
Hotel Overview
Reviewer score
3.4
out of 5
7 reviews
Excellent place

The Residence Inn was perfect for our stay. My husband & I were able to use the couch as an extra... See full review

  • TooieTooie
  • Apr 1, 2014
Good value. Great for extended stay.

Very clean. Kitchen fully equipment with all appliances. Bedding and mattress very comfortable.... See full review

  • UR traveler
  • Feb 23, 2014
Ideally located near Richmond businesses and attractions Residence Inn by Marriott Richmond West End hotel offers guests spacious suites with fully equipped kitchens, free high-speed Internet access and plenty of room to work and relax. In addition, we provide Complimentary: Breakfast daily, Dinner/Social Hour Mon-Thurs, Internet, Sports Court and Fitness Center. Walk to Genworth Financial, Philip Morris, Suntrust and Alcoa. Within 2 miles enjoy the Shops at Willow Lawn or large selection of restaurants. Other attractions near the hotel include Lewis Ginter Botanical Gardens, Virginia Museum of Fine Arts, Kings Dominion and Colonial Downs Racetrack. The University of Richmond and Virginia Commonwealth University are both easily accessible from the hotel. For additional shopping needs Regency Square Mall and the Shops at Carytown are only within minutes. Whatever the reason for your visit to Richmond the friendly staff at the Residence Inn by Marriott Richmond West End hotel is here to welcome you.

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
Free local telephone calls
Ice machine
Activities
Outdoor pool
Fitness center or spa
Picnic area/tables
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Laundry/Valet services
Security
Wake-up service
In-Room Safe
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Gift shop
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Cribs available
Fire place
Sofa bed
Temperature control
Shower
Iron
Ironing board
Bath tub

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Reviewer score 3.7 out of 5
Reviewer score 3.7 out of 5

Hotel Map

37.5997 -77.5118
Area served
Richmond Downtown
Nearby airports
Richmond International Airport, (RIC), 15.00, MI, SE; Washington Dulles International Airport, (IAD), 130.00, MI, NW; Newport News/Williamsburg International Airport, (PHF), 90.00, MI, E;
Area description
Suburban, Location Type: Suburban

Nearby points of interest

  • Monument Avenue: 1.9 mi
  • Virginia House: 3.2 mi
  • Agecroft Hall: 3.2 mi
  • Virginia Historical Society: 3.4 mi
  • Children's Museum of Richmond: 3.5 mi
  • Carytown: 3.5 mi
  • Virginia Museum of Fine Arts: 3.6 mi
  • Science Museum of Virginia: 3.6 mi
  • Byrd Theater: 3.8 mi
  • Stuart C. Siegel Center: 4.6 mi
  • Cinebistro at Stony Point Fashion Park: 4.7 mi
  • Landmark Theater: 4.9 mi
  • Maymont: 5.1 mi
  • Richmond International Raceway: 5.3 mi
  • Hollywood Cemetery: 5.3 mi
  • Monument Avenue: 1.9 mi
  • Virginia House: 3.2 mi
  • Agecroft Hall: 3.2 mi
  • Virginia Historical Society: 3.4 mi
  • Children's Museum of Richmond: 3.5 mi
  • Carytown: 3.5 mi
  • Virginia Museum of Fine Arts: 3.6 mi
  • Science Museum of Virginia: 3.6 mi
  • Byrd Theater: 3.8 mi
  • Stuart C. Siegel Center: 4.6 mi
  • Cinebistro at Stony Point Fashion Park: 4.7 mi
  • Landmark Theater: 4.9 mi
  • Maymont: 5.1 mi
  • Richmond International Raceway: 5.3 mi
  • Hollywood Cemetery: 5.3 mi
  • Maggie L. Walker National Historic Site: 5.4 mi
  • Virginia War Memorial: 5.6 mi
  • Richmond Coliseum: 5.7 mi
  • American Civil War Center at Historic Tredegar: 5.7 mi
  • Virginia Capitol Building: 6 mi
  • The Museum of the Confederacy: 6 mi
  • Canal Walk: 6.4 mi
  • Edgar Allan Poe Museum: 6.6 mi
  • Virginia Holocaust Museum: 6.7 mi
  • St. John's Episcopal Church: 6.9 mi
  • Richmond National Battlefield Park: 7.4 mi
  • Virginia Aviation Museum: 11.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (7)

Ratings and reviews for Residence Inn by Marriott Richmond West End

Overall score

3.4 / 5
5.01.0
7 out of 7
Amenities:
3.7
Room cleanliness:
3.9
Hotel staff:
4.6
Room comfort:
4.3
Location:
4.1
Value:
4.1

86% would recommend to a friend.

Sort by:
Review of Residence Inn by Marriott Richmond West End

Reviewer score

2
5.01.0
J. Slade
Harrisburg, PA
Jul 21, 2014

Needs Upgrading

I was not pleased at all. Stains in the bathtub. A water bubble from the unit above in the shower ready to burst at any moment. Curtains stained at the bottom at patio door as if rain came in and wet them. Staff claims the drapes came back from the cleaners that way, but I'm not buying that. Also, the deadbolt did not work, so I had to ask my son to stay with me because I didn't feel safe. I've stayed at other Residence Inns before and this was the absolute worst. They need to upgrade. Everything else was fine. The best part of my stay was the breakfast. It was awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
4
Room comfort:
2
Location:
2
Value:
1
Review of Residence Inn by Marriott Richmond West End

Reviewer score

5
5.01.0
TooieTooie
NH
Apr 1, 2014

Excellent place

The Residence Inn was perfect for our stay. My husband & I were able to use the couch as an extra place to nap when one of us got sick with a cold. The kitchenette was handy to keep cold drinks & make hot tea. The bed was very comfortable & there were plenty of pillows. Would definitely come back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Residence Inn by Marriott Richmond West End

Reviewer score

5
5.01.0
UR traveler
Winchester, Virginia
Feb 23, 2014

Good value. Great for extended stay.

Very clean. Kitchen fully equipment with all appliances. Bedding and mattress very comfortable. Good breakfast. Staff very friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Residence Inn by Marriott Richmond West End

Reviewer score

3
5.01.0
Tracy Traveler
Texas
Aug 4, 2010

Reasonable for the Price

These are set up like apartments. All exterior entrances. Office is a separate building. This is great for pet owners, but you wonder how good a sanitizing job is done or treatment for possible fleas after visitors with pets leave. Pets stay in the rooms with owners. I did not feel safe coming in at night time. Price was good. Breakfast was great. You may need to take food back to your room to eat if the small dining area is full. Staff is wonderful. Full kitchen including w/ utensils, pans, toaster, microwave, full size refrigerator. Exterior appeared as no maintenance in a while. Cobwebs hanging from light posts and in front of my door. Sidewalks and porches needed a good power washing, trim needed painting, ground cover and bushes needed trimmed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Residence Inn by Marriott Richmond West End

Reviewer score

3
5.01.0
Tracy Traveler
Texas
Aug 4, 2010

Reasonable for the Price

These are set up like apartments. All exterior entrances. Office is a separate building. This is great for pet owners, but you wonder how good a sanitizing job is done or treatment for possible fleas after visitors with pets leave. Pets stay in the rooms with owners. I did not feel safe coming in at night time. Price was good. Breakfast was great. You may need to take food back to your room to eat if the small dining area is full. Staff is wonderful. Full kitchen including w/ utensils, pans, toaster, microwave, full size refrigerator. Exterior appeared as no maintenance in a while. Cobwebs hanging from light posts and in front of my door. Sidewalks and porches needed a good power washing, trim needed painting, ground cover and bushes needed trimmed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Residence Inn by Marriott Richmond West End

Reviewer score

3
5.01.0
chunie
richmond, va
Jun 11, 2009

Quick Trip

We were there for a funeral..............got locked out of our room due to power washing, got up at 5:00am to catch a flight back home. Gotta start the day with coffee...........NO!!!! Coffee pot broken, was I miserable!!!!!!!!!!!! YES

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Residence Inn by Marriott Richmond West End

Reviewer score

3
5.01.0
chunie
richmond, va
Jun 11, 2009

Quick Trip

We were there for a funeral..............got locked out of our room due to power washing, got up at 5:00am to catch a flight back home. Gotta start the day with coffee...........NO!!!! Coffee pot broken, was I miserable!!!!!!!!!!!! YES

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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