Nightly rates from $55
Rate based on Check-in: Feb 21, 2012 Check-out: Feb 22, 2012
Hotel Overview
Reviewer score
3.1
out of 5
68 reviews
Finally! A Smoking Room!

Regular room, regular lobby, regular amenities but hotel offers smoking rooms! Finally don't have... See full review

  • Dark Mother
  • Jan 8, 2012
Very good value

I was very satisfied - good location, good breakfast, clean room with a lot of pretty amenities.... See full review

  • Janvi
  • Nov 24, 2011
Budget-oriented property near Richmond universities and attractions

Quality Inn West End offers business and pleasure travelers the perfect location and level of services for a visit to the Richmond area. Families enjoy the seasonal outdoor pool, complimentary breakfast, and proximity to bowling, shopping, and dining, as well as attractions from the Children's Museum of Richmond to the Science Museum of Virginia. Business travelers appreciate free Internet access and a business center with printing, copying, and fax services. Pets are welcome.

Highlights
  • Affordable lodging
  • Complimentary breakfast
  • Near many restaurants
Rooms

Comfortable guest rooms include a large-screen television with pay-per-view movies, video games, and premium cable channels, complimentary Internet access, a private bathroom, coffeemaker, iron and ironing board, and safe. Business king rooms feature a large work area, a microwave, and refrigerator. Handicap accessible and non-smoking rooms are available.

Features

Guests receive a free copy of USA Today and complimentary continental breakfast, with a selection of Danish, muffins, bagels, yogurt, cereals, fresh fruit, juices, hot chocolate, coffee, and tea. Off-premise dining includes more than 10 restaurants, from fast food to full-service, within walking distance of the hotel. An AMF bowling alley is also within walking distance.

 

Guests are less than eight miles from the University of Richmond, Virginia Union University, and Virginia Commonwealth University. Additional nearby attractions include The Diamond, home of the minor baseball league Richmond Braves, Stuart C. Siegel Center sporting and entertainment arena, and Paramount's Kings Dominion theme park.

 

The pet-friendly hotel provides 24-hour security.

Transportation
  • Richmond International Airport (15 mi/24.1 km)
Nearby attractions
  • Richmond (8.4 mi/13.5 km)
  • University of Richmond (4 mi/6.4 km)
  • The Diamond (6 mi/9.6 km)
  • Stuart C. Siegel Center (7 mi/11.2 km)
  • Kings Dominion (15 mi/24.1 km)
Business
  • High-speed Internet access is available through the hotel

Hotel Map

8008 W. Broad St., Richmond, VA 23294

Nearby airports
Richmond Intl. Arpt, (RIC), 15.00, E, Mile
Area description
City - Near Innsbrook

Amenities

  • 24 Hour Security
  • Air Conditioned
  • Bus Parking
  • Business center
  • City Center
  • Coffee Maker in Room
  • Continental Breakfast
  • Elevators
  • Free breakfast
  • Hairdryer in Room
  • Handicapped Rooms/Facilities
  • High-speed Internet
  • Ice Machine
  • In Room Movies
  • Internet Access
  • Iron
  • Microwave
  • News Stand
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Outdoor Pool
  • Pets allowed
  • Pool
  • Refrigerator
  • Smoke Detectors
  • Telephone
  • Truck Parking
  • TV Remote Control

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (68)

Ratings and reviews for Quality Inn West End

Overall score

3.1 / 5
68 out of 68
Amenities:
3.3
Room cleanliness:
3.5
Hotel staff:
3.9
Room comfort:
3.5
Location:
4
Value:
3.8

74% would recommend to a friend.

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Review of Quality Inn West End

Reviewer score

3
Dark Mother
Glen Allen, VA, USA
Jan 8, 2012

Finally! A Smoking Room!

Regular room, regular lobby, regular amenities but hotel offers smoking rooms! Finally don't have to stand in the cold just to smoke a cigarette!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Time-saving tip: In Hotel

Hotel offers smoking rooms.

Review of Quality Inn West End

Reviewer score

4
Janvi
Europe
Nov 24, 2011

Very good value

I was very satisfied - good location, good breakfast, clean room with a lot of pretty amenities. Very helpful and friendly staff. I would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Shopping tip: Short drive from hotel

Shopping Center Short Pump in a short driving distance

Review of Quality Inn West End

Reviewer score

4
Pineseed
Staffoed County
Sep 13, 2011

Good Place

Convienient, Good Sleep, Good Breakfast & adjoiningRooms

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Quality Inn West End

Reviewer score

3
nj carole
Business
New Jersey
Jun 18, 2011

Single business traveler

This is an older hotel, but the room was clean and the bed comfortable. There are many restaurants nearby. Not much shopping, though, if that's important. It does have an outdoor pool.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Quality Inn West End

Reviewer score

3
hotelrace
saugerties new york
May 3, 2011

unbeatable price for locationb

I reserved the rooms [...] as 2 non smoking rooms. Then called 2 weeks prior to my trip to confirm rooms and they said 1 was smoking when my [...] confirmation said both non smoking.I told them that is not what i wanted and they supposedly chaged it.Then upon arrival i was told i had 1 smoking 1 non smoking. I explained i had call 2 weeks ahead of time to confirm and they said both where non smoking, now upon arrival they tell me i have 1 of each and they can no tchange it [...]. So after a little hagaling the manager was able to accomadate my needs which was greatly appreciated and asked me to contact her specifically in the future.[...] The manager [...] did a great job in satisfying my needs [...].

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Quality Inn West End

Reviewer score

4
Pinesed
Stafford Va
May 3, 2011

Smoking VS Non-Smoking

I Had 2 reservations, They were both for non-smoking. However, The hotel said one of them was smoking. This did resloved to a non-smoking room. Another question. Is there a way to request Adjoining rooms when bookin rooms??

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Quality Inn West End

Reviewer score

3
chilly
va
Mar 21, 2011

nice

Hotel was nice, [...]

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Quality Inn West End

Reviewer score

1
Doug
NC
Dec 10, 2010

don't stay here

no heat in the room.......heater didn't work (temp in teens outside) switched rooms, then new keys didn't work....got new keys....still didn't work. 1 minute late for breakfast....closed wouldn't serve. NEVER STAY HERE!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
2
Value:
1
Review of Quality Inn West End

Reviewer score

3
dog person
sc
Nov 18, 2010

some good, some bad

family and business trip

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
1
Location:
5
Value:
5
Shopping tip: Short drive from hotel

everything you could want is within 5 miles.

Review of Quality Inn West End

Reviewer score

4
Poppa
Stafford
Sep 13, 2010

Nice place to sleep

Nice and quiet, good breakfast, convinent, easy to use free wireless. Good operations base while attending the races but starting to show a little wear and tear

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
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