Hotel Overview
Okay Place
Had a nice stay. Fan in Bathroom did not work. Knob on sink drain was down in the drain. Only had...
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Pineseed
- Apr 30, 2012
weekend getaway
The hotel was clean and the staff was friendly. It had a very good free breakfast. The safe in the...
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lizbruski
- Feb 20, 2012
Budget-oriented property near Richmond universities and attractions
Quality Inn West End offers business and pleasure travelers the perfect location and level of services for a visit to the Richmond area. Families enjoy the seasonal outdoor pool, complimentary breakfast, and proximity to bowling, shopping, and dining, as well as attractions from the Children's Museum of Richmond to the Science Museum of Virginia. Business travelers appreciate free Internet access and a business center with printing, copying, and fax services. Pets are welcome.
Hotel Map
- Nearby airports
- Richmond Intl. Arpt, (RIC), 15.00, MI, E;
- Area description
- City Center, Near Innsbrook
Amenities
- 24 Hour Security
- Air Conditioned
- Bus Parking
- Business center
- Coffee Maker in Room
- Continental Breakfast
- Elevators
- Free breakfast
- Hairdryer in Room
- High-speed Internet
- Ice Machine
- In Room Movies
- Internet Access
- Iron
- Meal Plan - Continental
- Microwave
- News Stand
- No Smoking Rooms/Facilities
- Outdoor Parking
- Outdoor Pool
- Pets allowed
- Pool
- Refrigerator
- Smoke Detectors
- Telephone
- Truck Parking
- TV Remote Control
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (70)
Ratings and reviews for Quality Inn West End
- All travelers (70) 3.1 / 5
- Business (21) 2.9 / 5
- Couples (23) 2.9 / 5
- Families (13) 3.4 / 5
- Friends (10) 3.4 / 5
- Singles (3) 4 / 5
- Amenities:
- 3.3
- Room cleanliness:
- 3.5
- Hotel staff:
- 3.9
- Room comfort:
- 3.5
- Location:
- 4
- Value:
- 3.8
74%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Pineseed
Okay Place
Had a nice stay. Fan in Bathroom did not work. Knob on sink drain was down in the drain. Only had Coffee supplies for 1 cup on second day.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
lizbruski
weekend getaway
The hotel was clean and the staff was friendly. It had a very good free breakfast. The safe in the room was very nice. The only thing needed would have been a mini-fridge in the room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Dark Mother
Finally! A Smoking Room!
Regular room, regular lobby, regular amenities but hotel offers smoking rooms! Finally don't have to stand in the cold just to smoke a cigarette!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Time-saving tip:
In Hotel
Hotel offers smoking rooms.
Reviewer score
Would recommend
Janvi
Very good value
I was very satisfied - good location, good breakfast, clean room with a lot of pretty amenities. Very helpful and friendly staff. I would definitely stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Shopping tip:
Short drive from hotel
Shopping Center Short Pump in a short driving distance
Reviewer score
Would recommend
Pineseed
Good Place
Convienient, Good Sleep, Good Breakfast & adjoiningRooms
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
nj carole
Single business traveler
This is an older hotel, but the room was clean and the bed comfortable. There are many restaurants nearby. Not much shopping, though, if that's important. It does have an outdoor pool.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
hotelrace
unbeatable price for locationb
I reserved the rooms [...] as 2 non smoking rooms. Then called 2 weeks prior to my trip to confirm rooms and they said 1 was smoking when my [...] confirmation said both non smoking.I told them that is not what i wanted and they supposedly chaged it.Then upon arrival i was told i had 1 smoking 1 non smoking. I explained i had call 2 weeks ahead of time to confirm and they said both where non smoking, now upon arrival they tell me i have 1 of each and they can no tchange it [...]. So after a little hagaling the manager was able to accomadate my needs which was greatly appreciated and asked me to contact her specifically in the future.[...] The manager [...] did a great job in satisfying my needs [...].
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Pinesed
Smoking VS Non-Smoking
I Had 2 reservations, They were both for non-smoking. However, The hotel said one of them was smoking. This did resloved to a non-smoking room. Another question. Is there a way to request Adjoining rooms when bookin rooms??
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
chilly
nice
Hotel was nice, [...]
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Reviewer score
Would not recommend
Doug
don't stay here
no heat in the room.......heater didn't work (temp in teens outside) switched rooms, then new keys didn't work....got new keys....still didn't work. 1 minute late for breakfast....closed wouldn't serve. NEVER STAY HERE!!!!!!!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 1
- Location:
- 2
- Value:
- 1
