Hotel Overview
Just OK
We went to Richmond because my husband had a test to be a state trooper but we wanted to stay an...
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Zach
- Jun 13, 2011
Exceeded Expectations
Attended ninja training and yoga regional championships.
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Hace
- Dec 7, 2010
Comfortable lodging close to Chesterfield Town Center
The Hyatt Place Richmond/Arboretum hotel is centrally located near popular area attractions, including the Lewis Ginter Botanical Gardens and the Virginia State Capitol. The hotel lobby features a self-registration kiosk, an intimate coffee and wine cafe, a TV den, and an e-room with free access to a public computer and printer. Amenities at this non-smoking hotel include free continental breakfast, a 24-hour Guest Kitchen with light fare, snacks, and beverages, 24-hour fitness center, and free wireless Internet.
Hyatt Place Richmond Arboretum Rooms
- RunOfHouse
- Beautifully appointed guest rooms with separate sitting area and sleeping area. All the rooms have mini refrigerators, wet/dry bar, writing desk, two-line phones with data ports, 42-in color HDTV , Free Wifi, irons/boards, hairdryers, voicemail. Cozy Cor
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Hotel Map
- Nearby airports
- Byrd Field/Richmond Intl Airport, (RIC), 19.00, MI, SW;
- Area description
- Suburban
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Accessible parking
- Accessible rooms
- Air Conditioned
- AM/FM Alarm Clock
- Audio Visual Equipment
- Bar/Lounge
- Bath Tub
- Boating
- Business center
- Coffee Maker in Room
- Coffee Shop
- Conference Facilities
- Connecting Rooms
- Copy Service
- Data port Available
- Desk with Lamp
- Doctor on Call
- Double Bed
- Easel
- Electronic Door Locks
- Elevators
- Executive Level
- Exercise Gym
- Express Check In
- Express Checkout
- Family Plan
- FEMA Approved
- Fishing
- Fitness center
- Fitness center or spa
- Free Newspaper
- Free parking
- Golf
- Hairdryer in Room
- Health Club
- Heated Guest Rooms
- Heated Pool
- High-speed Internet
- In Room Movies
- International Direct Dial
- Internet Access
- Iron
- Ironing Board
- Jogging Track
- Lounge
- Maid Service
- Meeting/Banquet Facilities
- Modem in Room
- Modem Lines in Room
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Phone with speaker
- Play Ground
- Pool
- Porters
- Racquetball Courts
- Radio
- Restaurant
- Safe
- Secretarial Service
- Security
- Single Bed
- Smoke Detectors
- Smoke-free policy
- Sofa Bed
- Sprinklers In Rooms
- Telephone
- Television with Cable
- Temperature Control
- Tennis
- TV
- TV Remote Control
- Wake-up Service
- White Board
Dining
- Mexico Restaurant
- New Mexico Restaurant, will open August 2006, within walking distrance of the hotel.
- TGI Fridays
- Fun family atmosphere, American food with flair!
- Famous Dave s Barbeque
- The best BBQ you've ever had!
- Olive Garden
- Steaks, Chicken, Seafood and Pasta with some unique dishes and a fine wine list
- Carraba s Italian Grill
- Full service Italien Dinner with Carside service and Bar/Lounge with a fine selection of wines and appetizers, and wood fired pizza
- Lone Starr Steakhouse
- Steak, Seafood and Chops, grilled to order. Very good lunch menu
- Outback Steakhouse
- Home of the Bloomin' Onion and the Chocolate Thunder from Down Under, staeks and seafood
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (14)
Ratings and reviews for Hyatt Place Richmond Arboretum
- All travelers (14) 3.5 / 5
- Business (3) 3 / 5
- Couples (10) 3.5 / 5
- Families (1) 5 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 4.1
- Hotel staff:
- 3.9
- Room comfort:
- 4.1
- Location:
- 3.8
- Value:
- 3.4
71%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Bobcats
Disappointment at the Hyatt
Although this hotel has a nice appearance, I was disappointed with the following in my room: 1) The carpet was wet around the A/C unit 2) The bathtub did not drain properly. 3) Staff was nice....once you got their attention. The person has other duties and may not be at the front desk to greet you, which I feel is very important.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would not recommend
Zach
Just OK
We went to Richmond because my husband had a test to be a state trooper but we wanted to stay an extra day to relax and enjoy the town. The hotel was ok. It was very busy that weekend and really could not enjoy the pool it was just to busy. The breakfast was ok. Just cereal, bagels and fruit. Hot foods were available but with an extra cost. The room was very nice. Was not to happy when the room service threw away a bag that she thought was trash but was actually very important. When I ran down stairs to get the manager to get them to return the bag she told me that they would have to go dumpster diving. I told her kindly that it was not trash that it had valuables in it she walked away very RUDE. Not the best management but we got the bag back!! We have stayed with Hyatts before and love it. This was not the best hotel though.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 1
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Shopping tip:
Short walk from hotel
Great shopping just around the corner
Reviewer score
Would recommend
the good, the bad & ugly
Training
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
Hace
Exceeded Expectations
Attended ninja training and yoga regional championships.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Baseball Dad
consistent and quality stay
Hyatt has been one of our preferred hotels for business travel and for good reason. Always clean, courteous, and a consistently good product. Travel with my family did not dissappoint.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Steve
Okay place
Location served its purpose for the wedding we were attending. From the photos of the hotel site on line, the pool appeared to be much larger so that was misleading and quite a disappointment.I know web site photos always look better than the actual place, but there was an extreme difference in this case.The pool towels ran out and weren't replenished for a while. The breakfast was a major disappointment.One had to pay for the hot food except oatmeal, and the hot food was poorly cooked.The bathroom floor wasn't cleaned the following morning and it desperately needed to be.We walked on towels while in that room.The TV had very few free options for viewing, and it wasn't set up for easy channel surfing to see what was playing.I expected a higher level from the Hyatt, but in reality it wasn't any better than a Days Inn.The staff was nice however.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 2
Reviewer score
Would recommend
Visiting Pastor
A Modernized Enjoyable Stay
When I walked into hotel, I was immediately impressed with the friendliness of the staff and the very nice, modern design of the lobby. The modern styling extended to the room itself which was very nice and functional. In fact for a room that wasn't any bigger than a normal, small hotel room, they made the most of the area, so that I had a separate desk/work area, a living room type area, and bedroom--all very comfortable. Everything looked just like it does on the website, so no surprises. In addition, this hotel was near a large shopping center, the highway, and several good restaurants, yet tucked quietly away next to some office buildings in a nice, woodsy office park. Also, the fitness room has 4-5 pieces of equipment (treadmills, bike, etc.) that have a large video screen for the controls and also allow you to watch the hotel's cable channels or listen to local radio station. The hotel provides disposable earpods to listen in. I would recommend this hotel and will stay there again if in the area.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
riz
richmond 2010
the one thing that stood out was the EXCELLENT customer service we received from the moment we checked in to when we checked out. I wish I could remember her name, but the agent who checked us in was friendly, efficient and just great overall. she took the time to give us a tour of the hotel, which is so unusual at most hotels. we were there for the race and she took the time to print us a map to the race track. thank you!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 5
Reviewer score
Would recommend
Weezie
Staff was helpful, kind and courteous.,
Our stay was most enjoyable because of the staff, the comfortable and super clean room. The bed was so comfortable and cozy, we could have slept until noon, but we were there visiting our daughter just for the week-end. Our thanks to everyone who made our stay such a pleasant experience. We will definitely recommend the Hyatt Place to everyone we know.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
SLY
HYATT
WONDERFUL BEDS BEST EVER IN A HOTEL,CLOSET VERY SMALL
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
