$80 Avg/night
Rate based on Check-in: Jul 12, 2015 Check-out: Jul 13, 2015

Holiday Inn RICHMOND-I-64 WEST END

3 stars
View map of 2000 Staples Mill Rd, Richmond, VA 23230

Hotel Overview

Reviewer score
2.8
out of 5
22 reviews
Like being at home

the room was very clean and the bed was the most comfortable bed we've ever slept on in a hotel.... See full review

  • on the go couple
  • Sep 9, 2014
Great staff

The staff here are outstanding. From the house keepers and the front desk to management all are... See full review

  • M.Weezy
  • Jul 7, 2014
Our 100% smoke free Hotel's West Side Richmond Location is Conveniently located off historic Broad Street near the I-64 and I-95 intersection, the Holiday Inn® Richmond - I-64 West End hotel offers easy access to everything "The River City" has to offer. The hotel is two miles from the Amtrak station and near Richmond International Speedway and downtown attractions. The surrounding neighborhood features several shops and restaurants, as well as business parks home to Fortune 500 companies. Our hotel's location is ideally close to historic Monument Avenue and a number of shopping centers like Willow Lawn and Crossroads. A short drive away, you'll find many attractions in bustling downtown Richmond, VA. The hotel is also near Richmond International Speedway and just five miles from famed Hollywood Cemetery. Business travelers appreciate our proximity to major corporations headquartered in Richmond, VA. Our hotel is close to Wellpoint, Anthem, Altria, Sears, Martins and more. On-site, the convenient 24-hour Business Center is equipped with copy, fax, print and Internet service. Hotel amenities include Crossroads Bar and Grille, a Fitness Center and free high-speed, wireless Internet access throughout the hotel. Visit Richmond, Virginia and enjoy the comforts of home at the Holiday Inn® Richmond - I-64 West End hotel.

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Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Free local telephone calls
No pets allowed
Ice machine
Activities
Outdoor pool
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Turndown service
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Monument Avenue: 0.6 mi
  • Virginia Historical Society: 1.9 mi
  • Children's Museum of Richmond: 2 mi
  • Virginia Museum of Fine Arts: 2.1 mi
  • Science Museum of Virginia: 2.1 mi
  • Virginia House: 2.1 mi
  • Carytown: 2.1 mi
  • Agecroft Hall: 2.2 mi
  • Byrd Theater: 2.3 mi
  • Stuart C. Siegel Center: 3.1 mi
  • Landmark Theater: 3.4 mi
  • Maymont: 3.7 mi
  • Hollywood Cemetery: 3.8 mi
  • Maggie L. Walker National Historic Site: 3.9 mi
  • Virginia War Memorial: 4 mi
  • Monument Avenue: 0.6 mi
  • Virginia Historical Society: 1.9 mi
  • Children's Museum of Richmond: 2 mi
  • Virginia Museum of Fine Arts: 2.1 mi
  • Science Museum of Virginia: 2.1 mi
  • Virginia House: 2.1 mi
  • Carytown: 2.1 mi
  • Agecroft Hall: 2.2 mi
  • Byrd Theater: 2.3 mi
  • Stuart C. Siegel Center: 3.1 mi
  • Landmark Theater: 3.4 mi
  • Maymont: 3.7 mi
  • Hollywood Cemetery: 3.8 mi
  • Maggie L. Walker National Historic Site: 3.9 mi
  • Virginia War Memorial: 4 mi
  • Richmond Coliseum: 4.2 mi
  • American Civil War Center at Historic Tredegar: 4.2 mi
  • Richmond International Raceway: 4.2 mi
  • Virginia Capitol Building: 4.4 mi
  • The Museum of the Confederacy: 4.5 mi
  • Canal Walk: 4.8 mi
  • Cinebistro at Stony Point Fashion Park: 4.9 mi
  • Edgar Allan Poe Museum: 5.1 mi
  • Virginia Holocaust Museum: 5.1 mi
  • St. John's Episcopal Church: 5.3 mi
  • Richmond National Battlefield Park: 5.8 mi
  • Virginia Aviation Museum: 9.8 mi

Dining

The Crossroads Bar and Grill
Newly renovated bar and restaurant. Enjoy our breakfast continental buffet or hot buffet. Also can order from the morning matters menu or have room service. Lunch is served Monday thru Friday with daily specials. Dinner is served nightly with specials.
Ruby Tuesdays
Full menu selection, including Salad Bar, Now offering "Free Delivery"
Applebee's
Full menu selection
The Crazy Greek
Featuring greek and italian specials.
El Toro Loco
Local Mexican Restaurant
Panera Bread
We are bakers of bread. We are fresh from the oven. We are a symbol of warmth and welcome. We are a simple pleasure, honest and genuine. We are a life story told over dinner. We are a long lunch with an old friend. We are your weekday morning ritual. We
The Crossroads Bar & Grill
The cocktail lounge at Crossroads Bar and Grill is the perfect place to kick back, relax and unwind at the end of the day.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Holiday Inn RICHMOND-I-64 WEST END

Overall score

2.8 / 5
5.01.0
22 out of 22
Amenities:
2.6
Cleanliness:
3.1
Hotel staff:
3.4
Comfort:
3.3
Location:
3
Value:
2.7

45% would recommend to a friend.

Sort by:
Review of Holiday Inn RICHMOND-I-64 WEST END

Reviewer score

5
5.01.0
on the go couple
Business
Lynchburg, Va
Sep 9, 2014

Like being at home

the room was very clean and the bed was the most comfortable bed we've ever slept on in a hotel. The staff was very friendly and did a great job.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Holiday Inn RICHMOND-I-64 WEST END

Reviewer score

1
5.01.0
Cvp33
Business
North Carolina
Aug 17, 2014

Going down quick

I stay here about once every 2 months. My previous 10 or so stays have been pretty positive, especially considering location, price, etc. This past stay would have to be classified as terribly. Folks of the 'wrong sort' were hanging out in the lobby, the front desk staff fit in well with this group as they were also rude and unfriendly. The dirtiness started in the entrance, carried through the lobby, into the elevator and up to the room. The room was fine as far as layout etc., however the toilet had not been cleaned, nor had the shower. The TV was also having issues with the signal cutting out every few minutes. Overall a pretty poor performance on some very executable expectations.....D+.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Edo Squid. Awesome!

Review of Holiday Inn RICHMOND-I-64 WEST END

Reviewer score

4
5.01.0
M.Weezy
Business
Danville, va
Jul 7, 2014

Great staff

The staff here are outstanding. From the house keepers and the front desk to management all are friendly. I love staying here when I travel to Richmond.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Holiday Inn RICHMOND-I-64 WEST END

Reviewer score

4
5.01.0
Luan123
Business
Fredericksburg
Nov 21, 2013

Super

Very good hotel, I'll stay there again and I absolutely would recommend this hotel to a friend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Holiday Inn RICHMOND-I-64 WEST END

Reviewer score

1
5.01.0
Terryjd
Business
Richmond, VA
Jul 31, 2012

Not again!

Dirty and uncomfortable stay. Would never stay again. Not pleasant for any of us.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Entertainment tip: Not Applicable

none

Review of Holiday Inn RICHMOND-I-64 WEST END

Reviewer score

1
5.01.0
Terryjd
Business
Richmond, VA
Jul 7, 2012

Uncomfortable Stay

Not a good experience. Room was dusty and not clean. Staff was not accomodating to single mom with three kids. No soap in the bathroom etc.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Money-saving tip: In Hotel

Don't stay at the Holiday Inn

Review of Holiday Inn RICHMOND-I-64 WEST END

Reviewer score

2
5.01.0
guzman
Business
Richmond, VA, USA
Sep 6, 2011

Staff customer service

Customer service person named Lisa should not be at front desk. No customer service skill. Very rude. Really disappointed at the hotel and the long wait for room To be assigned. After an 8 hour drive with family you would think the desk would assign you a room but made to wait for two hours because they are being strict with check in time. Got there at 1.30pm could not get a room till about 4pm. If I could I would ask for a refund. Please Orbitz, get rid of that hotel from your listings. Sink in room was blocked. Other front desk person was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Holiday Inn RICHMOND-I-64 WEST END

Reviewer score

2
5.01.0
Anonymous
Business
brooklyn, NY
Jul 24, 2011

below expectation

VISITING WITH DAUGHTER

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Entertainment tip: Short walk from hotel

INFORMATION SHARING COULD BE BETTER COORDINATED

Review of Holiday Inn RICHMOND-I-64 WEST END

Reviewer score

2
5.01.0
Anonymous
Business
Ithaca NY
Jul 16, 2010

Mediocre at best

The internet was broken when I arrived, there was garbage and pieces of crackers all over the carpet, and only one towel in the bathroom. I called to ask if I could have the room vacuumed and a few more towels and when I came back 5 hours later there were new towels but the floor was still full of food. The room otherwise was adequate and the staff was polite and told me where to get internet. I finished my business in town early and asked if I could check out 2 days early and the girl at the desk said that would be fine, just have [...] call and confirm that she OK'd early checkout and the refund. When I called there was a different girl at the desk who denied that the other gal had OK'd my refund and it took 25 minutes on hold to finally get the hotel manager to OK the refund for 2 nights that I didn't even stay there. Not a good deal for the price, the room was fine but it was dirty and no breakfast was included with the price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
2
Comfort:
4
Location:
4
Value:
1
Trip purpose:

Business

Review of Holiday Inn RICHMOND-I-64 WEST END

Reviewer score

1
5.01.0
ronrls49[@]
Business
Lemoyne, PA
Jun 28, 2010

Great location, not happy with room

We attended a funeral of a brother in Richmond, VA and the 1 room I booked we found a cell phone belonging to another guest prior to us under the bed, just proved it was not cleaned like it should have been, my sister in law and brother stayed in the other room and the 1 bed was not changed so was not very happy with the hotel. Loved the location, close to funeral home and my sister in law who lives in Richmond, just not happy with the rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
3
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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