$139 Avg/night
Rate based on Check-in: Apr 4, 2015 Check-out: Apr 6, 2015

Hilton Richmond Hotel & Spa/Short Pump

4 stars
View map of 12042 West Broad Street, Richmond, VA 23233

Hotel Overview

Reviewer score
4.0
out of 5
13 reviews
wedding weekend

great experience, great hotel, kind staff---very clean too See full review

  • pbgnewbie
  • Aug 25, 2014
Excellent Value

You can usually get a bargain rate at this hotel, and the amenities are great. Lori in the lounge... See full review

  • SAW1444
  • Jun 9, 2014
Jewel of Richmond’s crown

The Hilton Richmond Hotel & Spa / Short Pump offers guests the opportunity to enjoy Richmond's new Short Pump, where shopping and restaurants are in abundance. As the newest hotel to this area with modern amenities, friendly staff and sumptuous on-site restaurants, it is a fine example of accommodations in Richmond. The specialty of the Hilton Richmond Hotel & Spa / Short Pump is the American Steak House serving its sumptuous Shula cut steaks.

3 Reasons To Stay:
  • Richmond's newest upscale hotel
  • Set in Richmond's renowned Short Pump area
  • Lavish interiors
The Hilton Richmond Hotel & Spa / Short Pump Rooms
The Hilton Richmond Hotel & Spa / Short Pump has a variety of rooms on offer with over 254 guest rooms and suites. The guest rooms have king beds prepared with the Hilton Serenity collection. Each room has high-speed Internet as standard and a 42-inch flat screen TV. Specially designed MP3 radio alarm clocks allow guests to personalize their experience and choose their own music in the rooms. Amenities in the guest rooms include tea and coffee making facilities, a work desk and specially designed chair, plus a luxury and spacious bathroom and hairdryer. The suites available at the Hilton Richmond Hotel & Spa / Short Pump have all of the same amenities of the guest rooms but also provide guests with a lounge area adjoining the bedroom. An Executive option is also available at the Hilton Richmond Hotel & Spa / Short Pump for the more discerning guest, which features luxury bedding, beautiful serene décor and sumptuous fabrics.
Things To Do:
  • Lewis Ginter Botanical Garden (9mi/14.4)
  • Science Museum of Virginia (11mi/17km)
  • Richmond's Landmark Theatre (13mi/20km)
Policies and fees
  • Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange.
  • Rate may change throughout stay.
  • Rate may reflect average nightly rate.
  • Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
  • The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
  • All information has been provided by this hotel and not by Orbitz

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Hilton Richmond Hotel & Spa/Short Pump also booked these hotels.

Reviewer score 4.1 out of 5
Reviewer score 4.5 out of 5

Amenities

  • WiFi
  • Pool
Activities
Pool
Exercise gym
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Cinebistro at Stony Point Fashion Park: 8 mi
  • Monument Avenue: 9.4 mi
  • Agecroft Hall: 10 mi
  • Virginia House: 10 mi
  • Carytown: 10.8 mi
  • Virginia Historical Society: 10.9 mi
  • Virginia Museum of Fine Arts: 11 mi
  • Children's Museum of Richmond: 11.1 mi
  • Byrd Theater: 11.1 mi
  • Science Museum of Virginia: 11.2 mi
  • Stuart C. Siegel Center: 12.2 mi
  • Maymont: 12.3 mi
  • Landmark Theater: 12.4 mi
  • Richmond International Raceway: 12.7 mi
  • Hollywood Cemetery: 12.7 mi
  • Cinebistro at Stony Point Fashion Park: 8 mi
  • Monument Avenue: 9.4 mi
  • Agecroft Hall: 10 mi
  • Virginia House: 10 mi
  • Carytown: 10.8 mi
  • Virginia Historical Society: 10.9 mi
  • Virginia Museum of Fine Arts: 11 mi
  • Children's Museum of Richmond: 11.1 mi
  • Byrd Theater: 11.1 mi
  • Science Museum of Virginia: 11.2 mi
  • Stuart C. Siegel Center: 12.2 mi
  • Maymont: 12.3 mi
  • Landmark Theater: 12.4 mi
  • Richmond International Raceway: 12.7 mi
  • Hollywood Cemetery: 12.7 mi
  • Maggie L. Walker National Historic Site: 13 mi
  • Virginia War Memorial: 13 mi
  • American Civil War Center at Historic Tredegar: 13.2 mi
  • Richmond Coliseum: 13.3 mi
  • Virginia Capitol Building: 13.5 mi
  • The Museum of the Confederacy: 13.6 mi
  • Canal Walk: 13.9 mi
  • Edgar Allan Poe Museum: 14.2 mi
  • Virginia Holocaust Museum: 14.2 mi
  • St. John's Episcopal Church: 14.5 mi
  • Richmond National Battlefield Park: 15 mi
  • Virginia Aviation Museum: 18.9 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (13)

Ratings and reviews for Hilton Richmond Hotel & Spa/Short Pump

Overall score

4 / 5
5.01.0
13 out of 13
Amenities:
4.2
Cleanliness:
4.4
Hotel staff:
4.2
Comfort:
4.4
Location:
3.9
Value:
3.8

85% would recommend to a friend.

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Review of Hilton Richmond Hotel & Spa/Short Pump

Reviewer score

5
5.01.0
pbgnewbie
Business
Orlando, FL, USA
Aug 25, 2014

wedding weekend

great experience, great hotel, kind staff---very clean too

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

burger bach was a nearbye gastropub which had a veggie burger

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Review of Hilton Richmond Hotel & Spa/Short Pump

Reviewer score

3
5.01.0
Disappointed daniel
Business
Appomattox, virginia
Jun 30, 2014

Trouble in paradise?

Staff appeared helpful. However, even though the check out time is 12 does not mean that staff will leave you alone. At 0930 a loud knock on the door and when I did not respond quick enough housekeeping tried to come in. Again at 1030. Also at 0734 room service called waking us up as the circles on the slip of paper they provided was to difficult to understand. Spoke to staff upon checkout and was told that housekeeping is allowed to leave as soon as they finish their job. That if they finish early or late they get the same pay . So I guess knocking on doors to remove quests so the staff can leave early is supported by management as it is still going on. Also the horrible smell in the room was the pillows we were to sleep on. Clean room? I think not. So all in all would we recommend this place? Sure to someone I do not like or someone that does not care about nasty smells and being woke up by the staff. On a positive note the bed is very comfortable as was the non stinky pillows and the shower has awesome water pressure. And by the way the staff did nothing for the unpleasant stay except say I'm sorry. This was an anniversary celebration I wished had been somewhere else.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Long walk from hotel

Firebird grill at short pump has awesome burgers. Traveled country and these are one of the best.

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Review of Hilton Richmond Hotel & Spa/Short Pump

Reviewer score

3
5.01.0
Jack 2014
Business
Harrisburg, PA
Jun 9, 2014

Crying kids wake you up at 6AM on Saturday morning

Nice hotel in a nice spot, but they need to be sensitive to put the active kids families next to each other. The one in the next room was shouting at before 6AM and apparently running around the room screaming. Being out until after 12AM having a nice Friday evening with my wife and my adult son didn't help the early wake up...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

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Review of Hilton Richmond Hotel & Spa/Short Pump

Reviewer score

4
5.01.0
SAW1444
Business
NoVA
Jun 9, 2014

Excellent Value

You can usually get a bargain rate at this hotel, and the amenities are great. Lori in the lounge is terrific!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hilton Richmond Hotel & Spa/Short Pump

Reviewer score

4
5.01.0
Porttosha9
Business
Virginia Beach, VA
Nov 18, 2013

fantastic girls getaway

I really enjoyed my stay here, beautiful area, everything I needed within a mile and the staff was awesome!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hilton Richmond Hotel & Spa/Short Pump

Reviewer score

5
5.01.0
the travler910
Business
fayetteville,north carolina
May 27, 2013

weekend get away

The hotel is awesome!!! In town for the weekend and enjoyed the the staff and especially the bar tender. She gave us useful info about where to and do. Nice

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hilton Richmond Hotel & Spa/Short Pump

Reviewer score

4
5.01.0
AzDesigner
Business
Phoenix, AZ
Apr 24, 2013

Weekend with Family

The hotel is located around many restaurants and shopping options. It is easy access to Interstate 64 which makes it easy to get anywhere. The staff was very accommodating and helpful with directions or requests. Shula's Bar was great for a gathering place. Parking was great and free. Wifi was easy to connect to. There is a Starbucks in the lobby that is open day and early evening for coffee and snacks. There is a fitness center which we did not have time for. All in all, we will return when in the Richmond area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Not Applicable

The Boat House on the James River - great food and great view of the Downtown Skyline.

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Review of Hilton Richmond Hotel & Spa/Short Pump

Reviewer score

5
5.01.0
Happily Married New Mom
Business
Palmyra, VA
Apr 9, 2013

Excellent Overnight Getaway

As soon as we walked in we were greeted by a warm friendly staff. It was a beautiful hotel and we loved staying there. Very comfortable. My husband and I don't live far from Short Pump, so it was nice to get away in a lovely city and gorgeous hotel. I recommend this hotel to everyone. It's very classy.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The Plaza Azteca is literally 50 feet away from the hotel. The food is great and so is the atmosphere.

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Review of Hilton Richmond Hotel & Spa/Short Pump

Reviewer score

3
5.01.0
LIBOYZ
Business
Dix Hills, NY
Nov 5, 2011

Hilton Short Pump

The hotel is nice, however when it is fully ocupied the staff seems to be overwelmed . The Shula's steakhouse is way over priced and the steaks are really bad. They use way too much salt. I spoke to the manager and the hotel manger about this since it is not the first issue I had, but they never even gave me a call back to discuss..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

DON'T go to Shula's

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Review of Hilton Richmond Hotel & Spa/Short Pump

Reviewer score

4
5.01.0
Anonymous
Business
Richmond, VA
Nov 26, 2010

Good Night

My friend and I stayed at this hotel and were very impressed. It was brand new and so nice. So sad that we were only staying for just one night. Staff was very pleasant too. Hotel was so close to all the great shopping for Black Friday.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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