$119 Avg/night
Rate and special offer based on Check-in: Aug 28, 2014 Check-out: Aug 30, 2014

HYATT house Richmond West

4 stars
11800 West Broad Street, Suite 1098, Richmond, VA 23233
Hotel Overview
Reviewer score
4.4
out of 5
27 reviews
wonderful stay

My wife and I enjoyed our stay, The full breakfast with made to order omlette was great. Will... See full review

  • Victor1953
  • Aug 12, 2014
Absolutely awesome stay!

Every aspect of our stay at this hotel was nice. We really enjoyed the room, and the breakfast, the... See full review

  • Melissa From VA
  • Jun 12, 2014
Spacious suites with modern kitchens in downtown Richmond

The HYATT house Richmond West is an extended stay hotel in downtown Richmond, near the Science Museum, Children's Museum, and the Edgar Allen Poe Museum. Guests enjoy spacious, modern suites and guest rooms. All rooms feature full kitchens with stainless steel appliances and flat-panel televisions. Other amenities include the Lax Lounge and Bar, an outdoor terrace with Jacuzzi and fire pit, a fitness center with cardio and weights, guest laundry and dry cleaning service, and free breakfast with made-to-order omelets. The hotel is pet-free and non-smoking.

Highlights
  • Full kitchens in room
  • Free hot breakfast with Starbucks coffee
  • Outdoor Jacuzzi and fire pit
Rooms

The hotel features 134 suites that include comfortable beds and linens, full kitchens with stainless steel appliances, iPod docking station and soothing sound machine, flat-panel televisions with expanded cable and movie channels, bathrobes, and lighted make-up mirrors.

Features

Enjoy free breakfast with choice of cereals, fresh fruit, and made-to-order omelets, and Starbucks brewed coffee. Local hot spots for dining include Short Pump Town Center, Maggianos Little Italy, Copper Grill, Firebirds, and Bar Louie. Guests can relax in the Jacuzzi or on the outdoor terrace. For evening entertainment, visit the Lax Lounge and Bar for a drink or appetizer, or relax by the fire pit.

Transportation
  • Richmond International Airport (22.9 mi/36.9 km)
Nearby attractions
  • Short Pump Town Center
  • Kings Dominion amusement park (seasonal)
  • Science Museum
  • Children's Museum
  • Edgar Allen Poe Museum
Business
  • Three meeting rooms with space for 74 people
  • Banquet and AV staff on property
  • Free Internet service throughout hotel

Hotel Map

37.6535 -77.6212
Nearby airports
Byrd Field/Richmond Intl Airport, (RIC), 21.00, MI, N; Charlottesville-Albemarle Airport, (CHO), 73.00, MI, SE;
Area description
City Center

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HYATT house Richmond West Rooms

One Bedroom
Our spacious smartly designed one bedroom suite boasts modern lifestyle amenities while adding unexpected touches of luxury at every turn. Separate living area with sofabed, full contemporary kitchen, flat panel tv's with expanded cable. Fresh sumptuous b
Standard
Our spacious smartly designed studio suite boasts modern lifestyle amenities while adding unexpected touches of luxury at every turn. Separate living area with sofabed, full contemporary kitchen, flat panel tv's with expanded cable. Fresh sumptuous bed an

Amenities

  • High-speed internet
  • Free parking
  • Heated pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
FEMA approved
Phone service
Activities
Heated pool
Fitness center or spa
Fitness Center
Exercise gym
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Family plan
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Laundry/Valet services
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Copy service
Overhead projector
Audio visual equipment
Projector
White board
Easel
Internet
High-speed internet
Parking
Free parking
Parking
Outdoor parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Cordless phone
Phone with speaker
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Free newspaper
Heated guest rooms
Hairdryer in room
Microwave
Fire alarm with light
Cribs available
Sofa bed
Temperature control
Shower
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Wet bar

Nearby points of interest

  • Cinebistro at Stony Point Fashion Park: 7.5 mi
  • Monument Avenue: 8.8 mi
  • Agecroft Hall: 9.4 mi
  • Virginia House: 9.4 mi
  • Carytown: 10.2 mi
  • Virginia Historical Society: 10.3 mi
  • Virginia Museum of Fine Arts: 10.4 mi
  • Children's Museum of Richmond: 10.5 mi
  • Byrd Theater: 10.5 mi
  • Science Museum of Virginia: 10.6 mi
  • Stuart C. Siegel Center: 11.6 mi
  • Maymont: 11.7 mi
  • Landmark Theater: 11.8 mi
  • Richmond International Raceway: 12.1 mi
  • Hollywood Cemetery: 12.2 mi
  • Cinebistro at Stony Point Fashion Park: 7.5 mi
  • Monument Avenue: 8.8 mi
  • Agecroft Hall: 9.4 mi
  • Virginia House: 9.4 mi
  • Carytown: 10.2 mi
  • Virginia Historical Society: 10.3 mi
  • Virginia Museum of Fine Arts: 10.4 mi
  • Children's Museum of Richmond: 10.5 mi
  • Byrd Theater: 10.5 mi
  • Science Museum of Virginia: 10.6 mi
  • Stuart C. Siegel Center: 11.6 mi
  • Maymont: 11.7 mi
  • Landmark Theater: 11.8 mi
  • Richmond International Raceway: 12.1 mi
  • Hollywood Cemetery: 12.2 mi
  • Maggie L. Walker National Historic Site: 12.4 mi
  • Virginia War Memorial: 12.4 mi
  • American Civil War Center at Historic Tredegar: 12.6 mi
  • Richmond Coliseum: 12.7 mi
  • Virginia Capitol Building: 13 mi
  • The Museum of the Confederacy: 13.1 mi
  • Canal Walk: 13.3 mi
  • Edgar Allan Poe Museum: 13.6 mi
  • Virginia Holocaust Museum: 13.6 mi
  • St. John's Episcopal Church: 13.9 mi
  • Richmond National Battlefield Park: 14.4 mi
  • Virginia Aviation Museum: 18.3 mi

Dining

Chipotle
Located in Short Pump Town Center. Create your own gourmet burritos and tacos in a fast food setting. Open for lunch and dinner.
Maggianos Little Italy
Located in Short Pump Town Center. Featuring lavish portions of Southern Italian cuisine served in a vibrant dining room. Offering a great selection of homemade pastas-signature salads-prime steaks-fresh fish and memorable desserts. Dine family style or
Tara Tai
Located in Short Pump Town Center. Award winning Thai restaurant open for lunch-dinner and late night dining.
Baker s Crust
Located in Short Pump Town Center. Virginia Beach based full-service restaurant specializing in European style breads and desserts. Offering breakfast-lunch-and dinner.
California Pizza Kitchen
Located in Short Pump Town Center. Features innovative and creatively designed hearthbaked pizzas as well as creative salads-pastassoups- sandwiches-appetizers-and desserts. Open for lunch-dinner-and late night dining.
Bar Louie
Located in Short Pump Town Center. Hip neighborhood restaurant and bar specializing in oversized sandwiches and artfully created jumbo martinis with an extensive selection of appetizers-pastas-and entrees. Features wide assortment of beers-microbrews-and
Lehja
Located in Short Pump Town Center.
Cheesecake Factory
Located in Short Pump Town Center. Unique upscale casual dining restaurant offering more than 200 menu selections including appetizerspizza- pasta-seafood-steaks-salads-sandwiches and more. Try one of 50 cheesecakes and desserts. Open for lunch-dinner-an

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (27)

Ratings and reviews for HYATT house Richmond West

Overall score

4.4 / 5
5.01.0
27 out of 27
Amenities:
4.5
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.5
Value:
4.5

96% would recommend to a friend.

Sort by:
Review of HYATT house Richmond West

Reviewer score

5
5.01.0
Victor1953
Bowie,Md
Aug 12, 2014

wonderful stay

My wife and I enjoyed our stay, The full breakfast with made to order omlette was great. Will definitely return for another stay next time i'm in the Richmond area!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short walk from hotel

the Short Pump Mall is almost attached to the hotel!

Review of HYATT house Richmond West

Reviewer score

5
5.01.0
Melissa From VA
Shawsville, VA
Jun 12, 2014

Absolutely awesome stay!

Every aspect of our stay at this hotel was nice. We really enjoyed the room, and the breakfast, the pool area, and the location by Short Pump Town Center. The staff were amazingly helpful too.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Try out Firebirds Grill -- everything there is super delicious!

Review of HYATT house Richmond West

Reviewer score

4
5.01.0
Tee M.
Richmond, VA
Jun 8, 2014

Very nice.

My stay at this hotel was nice. The fire pit and pool area was beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of HYATT house Richmond West

Reviewer score

4
5.01.0
Leahpine
Business
Kansas City, MO
Feb 17, 2014

Nice stay

I had a nice three night stay. The rooms are clean and comfortable. I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

There is actually not room service provided until after 5 pm.

Review of HYATT house Richmond West

Reviewer score

5
5.01.0
traveler941
florida
Jan 14, 2014

A favorite place to stay in RIC

Great location and convenient to shopping. Breakfast is good, I am always satisfied here and have stayed numerous times.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of HYATT house Richmond West

Reviewer score

4
5.01.0
Happysq
Atlanta, GA
Nov 29, 2013

Nice location. Hard to find. No tub room 305. Mall.

Sits BEHIND the mall- which means anything you could ever need us within walking distance. Very quiet and white noise available via fan in bathroom or kitchen. Orange sap scum/grime in shower $ no tubing room 305. Everything else was perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Shopping tip: Short walk from hotel

Hotel is attached to a huge mall with everything from Nordstrom's to H&M.

Review of HYATT house Richmond West

Reviewer score

3
5.01.0
LeisureLady traveler
Chicago, IL
Oct 14, 2013

Expected better than just average.

Daily breakfast bar without variation. Bed was comfortable but linens were in need of replacement, Able to regulate room temp. adequately. Horrible sofa, hard as a rock & fabric texture felt like I was sitting on crushed pinecones. Front desk personnel friendly but lacked knowledge of area. Hyatt should have a concierge.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short drive from hotel

Kona Grill has excellent chilean sea bass. Dine early if you want to avoid loud, pounding music & bar noise which spills over into the restaurant area.

Review of HYATT house Richmond West

Reviewer score

4
5.01.0
Lefty3011
Hampton Roads, VA
Aug 25, 2013

Great location.

Went to Shortpump town center to see a stand up comedy show. Hotel was connected to town center, near restaurants, bars, etc. If you have plans in the Shortpump area, it doesn't get more convenient. We stayed in the King Studio. Room was well equipped. Full kitchenette. Very comfortable mattress. Clean. But the shower isn't well thought out. It's a walk in shower, but the glass panel doesn't shut. It leaves the back half of the shower open and allows water to get everywhere.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of HYATT house Richmond West

Reviewer score

5
5.01.0
Missroyster
Greensboro, North Carolina
Apr 24, 2013

Will return again and again.

I've never been disappointed with a Hyatt place and this was my first time staying at a Hyatt house. It was love at first sight. Very romantic and great staff!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Shopping tip: Short walk from hotel

Great eateries with in the mall and a short drive as well! Great location and price!

Review of HYATT house Richmond West

Reviewer score

4
5.01.0
Missroyster
Greensboro, North Carolina
Mar 5, 2013

Great getaway

Staff was able to accomediate every need that we had. Tatiana was outstanding. The bathroom was superb, and the bed was a piece of heaven. Located behind a mall with great shops, cinema, but a limited amount of restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Shopping tip: Short walk from hotel

Nordstrom, J.crew, Macy's, H&M

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