$69 Avg/night
Rate based on Check-in: Sep 4, 2015 Check-out: Sep 6, 2015

Extended Stay America - North Chesterfield - Arboretum

2 stars
View map of 241 Arboretum Pl, 241 Arboretum Pl, Richmond, VA 23236

Hotel Overview

Reviewer score
2.8
out of 5
17 reviews
Business Stay

Hotel was a great value for price. Great safe location. Not too many amenities but comfortable and... See full review

  • Traveling BBall Coach
  • Aug 22, 2014
great place

This was a great experience. Great Staff. The location for us was great. Restaurants and... See full review

  • Anonymous
  • Jul 29, 2007
At Extended Stay America, only 9.6 miles from Richmond, guests find a friendly home away from home whether they stay a day, a week or a month. Fully equipped kitchens in each of our 124 spacious suites, free grab and go breakfast, and onsite laundry facilities offer guests freedom and ease, while free WiFi and flat screen TVs with premium channels allow both work and relaxation. Savvy business and leisure travelers alike find our hotel the convenient, affordable, smart choice. …Hotel requires a valid credit card on file upon check in for incidental charges or damages to guest rooms. If no valid credit card or guest is paying cash, a cash room deposit in the amount of 100USD per stay per room is collected. After satisfactory inspection at check out, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure.

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Extended Stay America - North Chesterfield - Arboretum Rooms

Deluxe
DELUXE STUDIO-KING BED
Standard
STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED
Studio
STUDIO-2 QUEEN BEDS

Amenities

  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Elevators
FEMA approved
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Golf
Jogging track
Tennis
Play ground
Boating
Fishing
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Maid service
Guest laundromat
Security
In-Room Safe
Meeting/Banquet facilities
Easel
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Microwave
Sofa bed
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Cinebistro at Stony Point Fashion Park: 4 mi
  • Agecroft Hall: 5.2 mi
  • Virginia House: 5.3 mi
  • Maymont: 5.7 mi
  • Carytown: 6 mi
  • Byrd Theater: 6.2 mi
  • Virginia Museum of Fine Arts: 6.5 mi
  • Hollywood Cemetery: 6.7 mi
  • Virginia Historical Society: 6.8 mi
  • Monument Avenue: 6.8 mi
  • Virginia War Memorial: 7 mi
  • American Civil War Center at Historic Tredegar: 7.1 mi
  • Science Museum of Virginia: 7.1 mi
  • Children's Museum of Richmond: 7.1 mi
  • Landmark Theater: 7.2 mi
  • Cinebistro at Stony Point Fashion Park: 4 mi
  • Agecroft Hall: 5.2 mi
  • Virginia House: 5.3 mi
  • Maymont: 5.7 mi
  • Carytown: 6 mi
  • Byrd Theater: 6.2 mi
  • Virginia Museum of Fine Arts: 6.5 mi
  • Hollywood Cemetery: 6.7 mi
  • Virginia Historical Society: 6.8 mi
  • Monument Avenue: 6.8 mi
  • Virginia War Memorial: 7 mi
  • American Civil War Center at Historic Tredegar: 7.1 mi
  • Science Museum of Virginia: 7.1 mi
  • Children's Museum of Richmond: 7.1 mi
  • Landmark Theater: 7.2 mi
  • Stuart C. Siegel Center: 7.3 mi
  • Canal Walk: 7.7 mi
  • Virginia Capitol Building: 7.8 mi
  • Maggie L. Walker National Historic Site: 7.9 mi
  • Richmond Coliseum: 7.9 mi
  • Virginia Holocaust Museum: 8 mi
  • Edgar Allan Poe Museum: 8 mi
  • The Museum of the Confederacy: 8.1 mi
  • St. John's Episcopal Church: 8.4 mi
  • Richmond National Battlefield Park: 8.7 mi
  • Richmond International Raceway: 10.5 mi
  • Virginia Aviation Museum: 12.8 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Extended Stay America - North Chesterfield - Arboretum

Overall score

2.8 / 5
5.01.0
17 out of 17
Amenities:
2.8
Cleanliness:
3
Hotel staff:
3.5
Comfort:
3.1
Location:
3.6
Value:
3.4

41% would recommend to a friend.

Sort by:
Review of Extended Stay America - North Chesterfield - Arboretum

Reviewer score

1
5.01.0
Christy M.
Business
N/A
Jun 23, 2015

Work trip

This was one of the worst hotels I have ever stayed in. Very dirty and very smelly.i do not recommend staying here at all.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Review of Extended Stay America - North Chesterfield - Arboretum

Reviewer score

3
5.01.0
selinabanxx
Couples
N/A
May 31, 2015

weekend away

The hotel is very outdated, the area is great, alot of restaurants and things to do

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Review of Extended Stay America - North Chesterfield - Arboretum

Reviewer score

3
5.01.0
Jesse B.
Business
N/A
Apr 6, 2015

Very basic and outdated

It does the job but needs updating and wasn't very clean. They do accept dogs though

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Extended Stay America - North Chesterfield - Arboretum

Reviewer score

2
5.01.0
James H.
Family
Cape Coral
Jan 5, 2015

Very Disappointing Room

The room, we were booked into, did not match the room we saw online, when we clicked on the "view room" line. We had to upgrade to the room we thought we were getting. The layout of the room was good. However, the room was not clean. It was obvious that it had not been vacuumed in quite some time. The kitchen countertops were not clean and the refrigerator had slop on the inside of the door shelves. We wiped everything with hand wipes to clean them. The table, desktop and dresser tops had sticky residues on them also which we also wiped clean. The bathroom floor was very dirty. There was dirt and hair of various kinds on the floor. It would be a CSI's dream come true.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Family

Review of Extended Stay America - North Chesterfield - Arboretum

Reviewer score

3
5.01.0
aht239
Couples
West Point, VA, USA
Nov 6, 2014

convenient

nice hotel, friendly staff, clean room, good value for the money spent.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Extended Stay America - North Chesterfield - Arboretum

Reviewer score

4
5.01.0
Traveling BBall Coach
Business
Washington DC
Aug 22, 2014

Business Stay

Hotel was a great value for price. Great safe location. Not too many amenities but comfortable and more than adequate for overnight stay. Kitchen in room is great for extended stays.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Extended Stay America - North Chesterfield - Arboretum

Reviewer score

2
5.01.0
ncmom1108
Family
nc
May 28, 2013

great staff. very helpful

We loved the location staff and amenities however the cleanliness def left something to be desired. To be fair I didn't give the staff an oppurtunity to fix it bc the idea ofswitching rooms or waiting for the maid service (whom I had developed trust issues with obviously) ddidn't appeal to me. If they left this room gross the rest were prob just as bad so we cleaned it ourselves and made the best of it. I would not stay here again or recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
1
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Family

Review of Extended Stay America - North Chesterfield - Arboretum

Reviewer score

2
5.01.0
Always on the road 2
Business
Salem, VA
Sep 21, 2012

No live bed bugs but

The room did not have any live bed bugs but there were dead bed bugs between the headboard and matteress. A live silverfish looking but got me started looking.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Extended Stay America - North Chesterfield - Arboretum

Reviewer score

2
5.01.0
Asphalt
Business
Danville, VA
Sep 18, 2011

So So

The room was adequate and clean. The hall way to the room was not that clean and had some odor.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Extended Stay America - North Chesterfield - Arboretum

Reviewer score

4
5.01.0
Anonymous
Couples
Richmond VA
Jan 25, 2011

Nice, clean hotel for the money

The overall stay was nice, just an over night stay so nothing special but there wasn't anything to complain about.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

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