Crowne Plaza RICHMOND DOWNTOWN

4 stars
555 East Canal Street, Richmond, VA 23219
Hotel Overview
Reviewer score
3.8
out of 5
75 reviews
Renewed my faith in hotels

After a couple lack luster experiences at other hotels this month I was excited to be staying at... See full review

  • Ms. Roadwarrior
  • Nov 3, 2014
Friendly front desk and nice room

Arrived at the same time as several wedding parties using the hotel, so there was a 15 minute wait... See full review

  • Elwood F
  • Sep 22, 2014
A perfect retreat for business and leisure travelers in Richmond

The Crowne Plaza Hotel Richmond Downtown is located in the heart of the financial district, a short walk from shopping, dining, and entertainment. The hotel overlooks the newly restored Canal Walk and is centrally located to many attractions in Richmond. For dining, the Great Room and Pavilion Cafe offer two great choices. Guests can unwind in the fitness center, the indoor pool, or sauna. Business travelers can take advantage of the 13,000 square feet of meeting space, full service business center, and free wireless Internet.

Highlights

Convenient location overlooking the Canal Walk in downtown Richmond

Indoor pool, whirlpool, and sauna

Complimentary area shuttle within 2 mile radius of hotel

Rooms

All 298 non-smoking guest rooms feature one king-size or two double beds, mini-fridge, cable television with in-room movies, shower, free high-speed Internet access, work space, coffeemaker, and free morning newspaper delivered to the room. The hotel also offers 29 suites.

Features

The Pavilion CafĂ© serves American cuisine. A delicious hot buffet breakfast is offered seven days a week, as well as lunch and dinner. The Great Room features a light fare menu with sandwiches, burgers, and appetizers.  

 

The hotel's location in downtown Richmond is ideal for corporate travelers, minutes from the financial district, the Virginia State Capitol, and the Richmond Convention Center. For leisure travelers, the Crowne Plaza Hotel Richmond Downtown is within walking distance of Richmond Center Stage and Tredegar Ironworks. Spend the day rafting the Class IV rapids on the James River or explore the hands-on exhibits at the Science Museum of Virginia.

 

The fitness center features all new Nautilus treadmills, stationary bike, recumbent bike, elliptical trainer, universal weight machine and free weights. Guests also enjoy the indoor pool, whirlpool, and sauna, open from 5:00 a.m. to 11:00 p.m.

Transportation
  • Richmond International Airport (10.3 mi/16.6 km)
  • Complimentary area shuttle within 2.0 mile radius of hotel
Nearby attractions
  • Richmond Convention Center (0.5 mi/0.8 km)
  • Canal Walk (0.5 mi/0.8 km)
  • Virginia State Capitol (0.66 mi/1.06 km)
  • Museum of the Confederacy (0.66 mi/1.06 km)
  • VCU Siegel Center (1 mi/1.61 km)
  • Science Museum of Virginia (2 mi/3.22 km)
  • Virginia Museum of Fine Arts (2.5 mi/4.02 km)
  • Virginia Childrens Museum (2.5 mi/4.02 km)
  • Richmond International Raceway (5.4 mi/8.69 km)
  • Kings Dominion (24 mi/38.62 km)
Business
  • 13 meeting rooms with 13,000 square feet of space
  • Banquet facilities for up to 500 people in one room
  • High-speed Internet available throughout the hotel

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Temperature control
Ironing board
Bath tub

Hotel Map

37.5381 -77.4409
Nearby airports
Baltimore Washington International, (BWI), 139.00, MI; Washington Dulles International Airport, (WAS), 121.00, MI; Richmond International Airport, (RIC), 9.80, MI, SW;
Area description
Downtown, downtown

Nearby points of interest

  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • Science Museum of Virginia: 2.1 mi
  • Children's Museum of Richmond: 2.3 mi
  • Byrd Theater: 2.3 mi
  • Virginia Museum of Fine Arts: 2.3 mi
  • Virginia Historical Society: 2.4 mi
  • Carytown: 2.6 mi
  • Virginia House: 3.6 mi
  • Agecroft Hall: 3.7 mi
  • Monument Avenue: 3.9 mi
  • Richmond International Raceway: 3.9 mi
  • Virginia Aviation Museum: 6 mi
  • Cinebistro at Stony Point Fashion Park: 7.3 mi

Dining

Pavilion Cafe
The Pavilion Cafe serves All American cuisine for bkfst, lunch and dinner. A delicious hot buffet breakfast is offered 7 days a week. Family friendly, and offers wonderful views of the City on one side, and a view of the James River on the other side. I
Great Room Lounge
Visit the Great Room when you have a moment and enjoy cocktails, non alcoholic beverages Starbucks Coffee and a wonderful menu selection. It is an inviting room, with soft seating, wireless internet, large flat screen TV and a welcoming staff.
Capital Ale House
Capital Ale House is Virginias beer authority, welcoming the citizens of the Commonwealth with the best food, most knowledgeable staff and largest selection of craft and imported brews. With five locations. three in the Richmond area, one in Fredericksbu
The Great Room
Relax with friends or colleagues in the cozy atmosphere of The Great Room with large screen TV's, friendly staff and welcoming music via sound system. Besides fine wine, cold beer and delicious cocktails, our lounge features a light fare menu with sandwi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (75)

Ratings and reviews for Crowne Plaza RICHMOND DOWNTOWN

Overall score

3.8 / 5
5.01.0
75 out of 75
Amenities:
3.8
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.1
Value:
3.8

85% would recommend to a friend.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Anonymous
Business
Norfolk, VA
Apr 14, 2007

A great night's sleep

The Crown Plaza Downtown has a very friendly and helpful staff which made checking in/out and service a breeze. The room seemed much larger than most with a great view of the Shockoe Bottoms and a sense being secluded from other guests. On the bed was provided sleeping masks, a curtain clip, a white noise CD and lavender linen spray in a small attractive bag with instructions to use to get a great night's rest. We used the things provided and had the best night's sleep I've had in any hotel stay. The restaurant's selection for dinner is great and the breakfast buffet is supurb in taste, presentation and price. Warning: the only downfall to this hotel is that the parking lot is extremely small and under construction currently, so large vehicles beware! Even with this consideration, I highly recommend staying in this hotel for a visit to a very beautiful city.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There is a great Irish pub called SinE a couple of blocks from the hotel that provides a great alternative to other restaurants downtown that can be incredibly expensive. SinE has a very relaxed and comfortable atmosphere with friendly waiting staff. We recommend the Pecan Chicken and the Potato Soup. Delicious!!!

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Anonymous
Business
Corona, NY
May 23, 2011

Feedback on weekend trip

Everything was wonderful, great service, hassle-free check-in and check-out. Pleasant atmosphere. Would love to join your organization as an employee!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
AllieCat
Business
Taylorsville, NC 28681, USA
Apr 22, 2012

Great place to stay!

Very helpful and nice staff! Our room was very comfortable!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
jmks
Business
Richmond, VA
May 7, 2012

Thanks

In for a quick trip. Had a great time. thanks!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Capital brew.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Sdog
Business
Portland, OR
Apr 16, 2013

Crowne Needs a Lottle Polish

The hotel was in good shape and the room was clean and comfortable. There were some things that need definite improvement however. The breakfast in the restaurant was mediocre and expensive. The WiFi signal strength in the room was extremely weak and almost unusable.The Shuttle service was so slow, we tried to use it twice and got so tired of waiting, we decided to walk.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Papa Pop Rocks
Business
Washington DC
Dec 3, 2013

Best Value in Richmond

In Richmond, your hotel options are limited. When expecting to pay less than $100 per night, the hotels which offer this price usually leave much to be desired. I am a Richmond native, and know the ins and outs of the town. This is a city in which you TRUELY want to stay in a nicer quality hotel. Not just for the comfort and the staff, but also for your safety and encounters with various types of locals. I booked at the Crowne Plaza knowing they are a nicer hotel. When I saw the price I was amazed. I was not let down. One if the more comfortable beds I've slept in, a very clean and stylishly updated bathroom, and a great view (for Richmond). A side note...very intuitive staff at check in. She placed the two of us on the highest floor, in a room the furthest from the other guests. As the two of us rockers whom love our nightlife, we sincerely appreciated her placing us in a room away from the possibility of bothering other guests. The other guests (who never knew of our presence) may have been bothered by our late night return and settling in if she had placed us in closer proximity. We greatly appreciated this, whether it was intentional or not. Wonderful stay, I suggest this hotel over the downtown Marriott, and this hotel is about equal to the Omni...although the price for the Crowne is better.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Nightlife tip: Long walk from hotel

Richmond can be dangerous at night. We are comfortable walking long distances in any area of town due to our presence, demeanor, and manners. We suggest taking a short cab ride when returning to the hotel if it is later at night. That being said, we had absolutely no problems walking back to the hotel on a Sunday night at 1am.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Kreamy
Business
Maryland
Jan 8, 2014

Excellent Competition

The staff was very helpful, eager to make sure we were comfortable and had everything we needed.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Restaurant on 2nd floor

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
NAP123
Business
Dallas, Texas
Jan 21, 2014

Great stay!

Room was perfect and beds were very comfortable! Hotel staff was efficient and friendly!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Anonymous
Business
Toledo, Ohio
Oct 4, 2009

Awesome location for Richmond

Exceptionally positive---felt very safe and slept great--room and compimentary items brought to rrom were great. Definately recommend

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Jennym
Business
Gladstone, Lovingston, VA 24553, USA
Sep 28, 2011

Romantic birthday getaway

Amazing is all I can say... Great staff. Fabulous room. Great location. I love Orbitz....thanks again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

The National - Great music Venue

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