$101 Avg/night
Rate based on Check-in: Apr 4, 2015 Check-out: Apr 5, 2015

Crowne Plaza RICHMOND DOWNTOWN

4 stars
View map of 555 East Canal Street, Richmond, VA 23219

Hotel Overview

Reviewer score
3.8
out of 5
76 reviews
Renewed my faith in hotels

After a couple lack luster experiences at other hotels this month I was excited to be staying at... See full review

  • Ms. Roadwarrior
  • Nov 3, 2014
Friendly front desk and nice room

Arrived at the same time as several wedding parties using the hotel, so there was a 15 minute wait... See full review

  • Elwood F
  • Sep 22, 2014
A perfect retreat for business and leisure travelers in Richmond

The Crowne Plaza Hotel Richmond Downtown is located in the heart of the financial district, a short walk from shopping, dining, and entertainment. The hotel overlooks the newly restored Canal Walk and is centrally located to many attractions in Richmond. For dining, the Great Room and Pavilion Cafe offer two great choices. Guests can unwind in the fitness center, the indoor pool, or sauna. Business travelers can take advantage of the 13,000 square feet of meeting space, full service business center, and free wireless Internet.

Highlights

Convenient location overlooking the Canal Walk in downtown Richmond

Indoor pool, whirlpool, and sauna

Complimentary area shuttle within 2 mile radius of hotel

Rooms

All 298 non-smoking guest rooms feature one king-size or two double beds, mini-fridge, cable television with in-room movies, shower, free high-speed Internet access, work space, coffeemaker, and free morning newspaper delivered to the room. The hotel also offers 29 suites.

Features

The Pavilion Café serves American cuisine. A delicious hot buffet breakfast is offered seven days a week, as well as lunch and dinner. The Great Room features a light fare menu with sandwiches, burgers, and appetizers.  

 

The hotel's location in downtown Richmond is ideal for corporate travelers, minutes from the financial district, the Virginia State Capitol, and the Richmond Convention Center. For leisure travelers, the Crowne Plaza Hotel Richmond Downtown is within walking distance of Richmond Center Stage and Tredegar Ironworks. Spend the day rafting the Class IV rapids on the James River or explore the hands-on exhibits at the Science Museum of Virginia.

 

The fitness center features all new Nautilus treadmills, stationary bike, recumbent bike, elliptical trainer, universal weight machine and free weights. Guests also enjoy the indoor pool, whirlpool, and sauna, open from 5:00 a.m. to 11:00 p.m.

Transportation
  • Richmond International Airport (10.3 mi/16.6 km)
  • Complimentary area shuttle within 2.0 mile radius of hotel
Nearby attractions
  • Richmond Convention Center (0.5 mi/0.8 km)
  • Canal Walk (0.5 mi/0.8 km)
  • Virginia State Capitol (0.66 mi/1.06 km)
  • Museum of the Confederacy (0.66 mi/1.06 km)
  • VCU Siegel Center (1 mi/1.61 km)
  • Science Museum of Virginia (2 mi/3.22 km)
  • Virginia Museum of Fine Arts (2.5 mi/4.02 km)
  • Virginia Childrens Museum (2.5 mi/4.02 km)
  • Richmond International Raceway (5.4 mi/8.69 km)
  • Kings Dominion (24 mi/38.62 km)
Business
  • 13 meeting rooms with 13,000 square feet of space
  • Banquet facilities for up to 500 people in one room
  • High-speed Internet available throughout the hotel

Recommendations for you

Customers who viewed Crowne Plaza RICHMOND DOWNTOWN also booked these hotels.

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Reviewer score 4.0 out of 5
Reviewer score 3.8 out of 5

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • Science Museum of Virginia: 2.1 mi
  • Children's Museum of Richmond: 2.3 mi
  • Byrd Theater: 2.3 mi
  • Virginia Museum of Fine Arts: 2.3 mi
  • Virginia Historical Society: 2.4 mi
  • Carytown: 2.6 mi
  • Virginia House: 3.6 mi
  • Agecroft Hall: 3.7 mi
  • Monument Avenue: 3.9 mi
  • Richmond International Raceway: 3.9 mi
  • Virginia Aviation Museum: 6 mi
  • Cinebistro at Stony Point Fashion Park: 7.3 mi

Dining

Pavilion Cafe
The Pavilion Cafe serves All American cuisine for bkfst, lunch and dinner. A delicious hot buffet breakfast is offered 7 days a week. Family friendly, and offers wonderful views of the City on one side, and a view of the James River on the other side. I
Great Room Lounge
Visit the Great Room when you have a moment and enjoy cocktails, non alcoholic beverages Starbucks Coffee and a wonderful menu selection. It is an inviting room, with soft seating, wireless internet, large flat screen TV and a welcoming staff.
Capital Ale House
Capital Ale House is Virginias beer authority, welcoming the citizens of the Commonwealth with the best food, most knowledgeable staff and largest selection of craft and imported brews. With five locations. three in the Richmond area, one in Fredericksbu
The Great Room
Relax with friends or colleagues in the cozy atmosphere of The Great Room with large screen TV's, friendly staff and welcoming music via sound system. Besides fine wine, cold beer and delicious cocktails, our lounge features a light fare menu with sandwi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Crowne Plaza RICHMOND DOWNTOWN

Overall score

4.1 / 5
5.01.0
14 out of 76
Amenities:
3.9
Cleanliness:
3.9
Hotel staff:
4.2
Comfort:
4.1
Location:
3.8
Value:
3.6

79% would recommend to a friend.

Sort by:
Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Vette7059
Business
Richmond Va
Sep 1, 2014

Very nice comfortable stay

The staff were pleasant, but did not give much information about the hotel, like their amenities. The room was very clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

If you want to eat out of restaurant, you have to travel a distance.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

3
5.01.0
Vegas Is home
Business
Las Vegas, NV
Aug 13, 2014

Just okay

While the staff was kind and welcoming and the amenities and breakfast were nice, the room, although tidy, was dirty with marks and stains on the walls. We decided to pay a little more in hopes of staying at a nicer hotel, especially since it was our first time in Richmond and some downtown areas are a little sketchy in some cities. The area felt safe, but we didn't feel like we got our money's worth out of this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
4
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

We had a nice meal at Kitchen on Carey. It was about a 15 min walk. The bruschetta was delicious. We also dined at a burger joint just a couple blocks away called Capital Ale House. They had nice menu options, including a vegetarian black bean burger that was really good.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

2
5.01.0
JJ the traver
Business
Oregon
Jul 15, 2014

Wedding alarm

We started off with checking in a day early and the problems began..the Clerk bill for all three days , instead of the one extra night.it took three days to get this straighten out..The internet is not strong in the rooms...the ac when out one night,, they had no one that night to repair the AC. Than, at 7:15 am on the 12th the fire alarms when off and we had to leave the building.... These were a few of the problems... I would like to say that the AC repair man that came the next morning ,Ovillee Bank was a very cool guy and did a great job...he was the highlite of our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

Dining tip: Long walk from hotel

Armici,, was great,,, very good food!!, and a great staff

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
RTS33035
Business
Homestead flordia
Jul 12, 2014

relaxing hotel

Hotel was relaxing. Front clerks took their time and answered all questions. They had a free washer and dryer for guests to use. The pool and hot tub was great. Close to the airport and the highways. Cheaper than most hotels. Decent place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

3rd street diner opened 24/7

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Kreamy
Business
Maryland
Jan 8, 2014

Excellent Competition

The staff was very helpful, eager to make sure we were comfortable and had everything we needed.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Restaurant on 2nd floor

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Sdog
Business
Portland, OR
Apr 16, 2013

Crowne Needs a Lottle Polish

The hotel was in good shape and the room was clean and comfortable. There were some things that need definite improvement however. The breakfast in the restaurant was mediocre and expensive. The WiFi signal strength in the room was extremely weak and almost unusable.The Shuttle service was so slow, we tried to use it twice and got so tired of waiting, we decided to walk.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
G Wynn
Business
HH SC
Oct 30, 2012

richmond

terrific, we had a good time and the hotel was great

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Happy Traveler GTown
Business
galax, va
Jul 16, 2012

Crowne Plaza - thank you!

Great experience! Asked for upgrade and got one to a "priority" suite, which was super clean, spacious, overlooking the James River. Staff is so friendly and accomodating. Location is central to VCU and great "touristy" stuff, too. Ended up needing to stay an extra night - NO PROBLEM. We will definitely come again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Skip the Science Museum. Definitely do Sumo San Sushi on Main St.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

3
5.01.0
Ellen123
Business
Kent Ohio
Jul 10, 2012

Decent

The hotel staff was warm and welcoming - the hotel was clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

It is very easy to access and walk the lovely James Riverfront. We enjoyed the history as well as the clean attractive gardens.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
AllieCat
Business
Taylorsville, NC 28681, USA
Apr 22, 2012

Great place to stay!

Very helpful and nice staff! Our room was very comfortable!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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