$81 Avg/night
Rate based on Check-in: Dec 28, 2014 Check-out: Dec 29, 2014

Crowne Plaza RICHMOND DOWNTOWN

4 stars
555 East Canal Street, Richmond, VA 23219
Hotel Overview
Reviewer score
3.8
out of 5
75 reviews
Renewed my faith in hotels

After a couple lack luster experiences at other hotels this month I was excited to be staying at... See full review

  • Ms. Roadwarrior
  • Nov 3, 2014
Friendly front desk and nice room

Arrived at the same time as several wedding parties using the hotel, so there was a 15 minute wait... See full review

  • Elwood F
  • Sep 22, 2014
A perfect retreat for business and leisure travelers in Richmond

The Crowne Plaza Hotel Richmond Downtown is located in the heart of the financial district, a short walk from shopping, dining, and entertainment. The hotel overlooks the newly restored Canal Walk and is centrally located to many attractions in Richmond. For dining, the Great Room and Pavilion Cafe offer two great choices. Guests can unwind in the fitness center, the indoor pool, or sauna. Business travelers can take advantage of the 13,000 square feet of meeting space, full service business center, and free wireless Internet.

Highlights

Convenient location overlooking the Canal Walk in downtown Richmond

Indoor pool, whirlpool, and sauna

Complimentary area shuttle within 2 mile radius of hotel

Rooms

All 298 non-smoking guest rooms feature one king-size or two double beds, mini-fridge, cable television with in-room movies, shower, free high-speed Internet access, work space, coffeemaker, and free morning newspaper delivered to the room. The hotel also offers 29 suites.

Features

The Pavilion Café serves American cuisine. A delicious hot buffet breakfast is offered seven days a week, as well as lunch and dinner. The Great Room features a light fare menu with sandwiches, burgers, and appetizers.  

 

The hotel's location in downtown Richmond is ideal for corporate travelers, minutes from the financial district, the Virginia State Capitol, and the Richmond Convention Center. For leisure travelers, the Crowne Plaza Hotel Richmond Downtown is within walking distance of Richmond Center Stage and Tredegar Ironworks. Spend the day rafting the Class IV rapids on the James River or explore the hands-on exhibits at the Science Museum of Virginia.

 

The fitness center features all new Nautilus treadmills, stationary bike, recumbent bike, elliptical trainer, universal weight machine and free weights. Guests also enjoy the indoor pool, whirlpool, and sauna, open from 5:00 a.m. to 11:00 p.m.

Transportation
  • Richmond International Airport (10.3 mi/16.6 km)
  • Complimentary area shuttle within 2.0 mile radius of hotel
Nearby attractions
  • Richmond Convention Center (0.5 mi/0.8 km)
  • Canal Walk (0.5 mi/0.8 km)
  • Virginia State Capitol (0.66 mi/1.06 km)
  • Museum of the Confederacy (0.66 mi/1.06 km)
  • VCU Siegel Center (1 mi/1.61 km)
  • Science Museum of Virginia (2 mi/3.22 km)
  • Virginia Museum of Fine Arts (2.5 mi/4.02 km)
  • Virginia Childrens Museum (2.5 mi/4.02 km)
  • Richmond International Raceway (5.4 mi/8.69 km)
  • Kings Dominion (24 mi/38.62 km)
Business
  • 13 meeting rooms with 13,000 square feet of space
  • Banquet facilities for up to 500 people in one room
  • High-speed Internet available throughout the hotel

Recommendations for you

Customers who viewed Crowne Plaza RICHMOND DOWNTOWN also booked these hotels.

Reviewer score 4.1 out of 5
Reviewer score 3.6 out of 5
Reviewer score 3.9 out of 5

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • Science Museum of Virginia: 2.1 mi
  • Children's Museum of Richmond: 2.3 mi
  • Byrd Theater: 2.3 mi
  • Virginia Museum of Fine Arts: 2.3 mi
  • Virginia Historical Society: 2.4 mi
  • Carytown: 2.6 mi
  • Virginia House: 3.6 mi
  • Agecroft Hall: 3.7 mi
  • Monument Avenue: 3.9 mi
  • Richmond International Raceway: 3.9 mi
  • Virginia Aviation Museum: 6 mi
  • Cinebistro at Stony Point Fashion Park: 7.3 mi

Dining

Pavilion Cafe
The Pavilion Cafe serves All American cuisine for bkfst, lunch and dinner. A delicious hot buffet breakfast is offered 7 days a week. Family friendly, and offers wonderful views of the City on one side, and a view of the James River on the other side. I
Great Room Lounge
Visit the Great Room when you have a moment and enjoy cocktails, non alcoholic beverages Starbucks Coffee and a wonderful menu selection. It is an inviting room, with soft seating, wireless internet, large flat screen TV and a welcoming staff.
Capital Ale House
Capital Ale House is Virginias beer authority, welcoming the citizens of the Commonwealth with the best food, most knowledgeable staff and largest selection of craft and imported brews. With five locations. three in the Richmond area, one in Fredericksbu
The Great Room
Relax with friends or colleagues in the cozy atmosphere of The Great Room with large screen TV's, friendly staff and welcoming music via sound system. Besides fine wine, cold beer and delicious cocktails, our lounge features a light fare menu with sandwi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (75)

Ratings and reviews for Crowne Plaza RICHMOND DOWNTOWN

Overall score

3.7 / 5
5.01.0
32 out of 75
Amenities:
3.8
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.3
Value:
3.8

84% would recommend to a friend.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Punchy77
Business
detroit, mi
Nov 4, 2014

In town for a wedding

Pleasent stay - weren't in the room too long. Surprised that we didn't get two new bath towels each day and had to keep asking for them. The bed was comfy and the pillows were fantastic! Water ran very very HOT so had to be careful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Capital Grill was FANTASTIC food and right around the corner from the hotel.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Elwood F
Business
Fairfax, VA
Sep 22, 2014

Friendly front desk and nice room

Arrived at the same time as several wedding parties using the hotel, so there was a 15 minute wait to check in. The desk person was very helpful though. Nice hotel but not cheap.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
eggs and bacon
Business
virginia
Sep 8, 2014

I needed a room.

While booking this room, the price went up 20 dollars within the 10 minutes of me searching. I just needed 1 room for the weekend. We got there and the room across the hall was a group of about 8 guys being extremely loud for about 5 straight hours so we moved rooms and then the next floor had two women talking and laughing loudly until after 2am. This hotel needs quiet hours and to monitor the hallways. The breakfast was big but it was 13.50 per person and I thought it was complimentary. The parking is a parking garage 12$ not bad but that should be free in my opinion.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

A few good places within walking distance. Capital Ale House was like 2 blocks.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
kellzz
Business
rva
Aug 31, 2014

professional atmosphere

I had a brief one night stay, it was very clean, beautiful view of the city. The staff was very friendly and helpful. The pool and hot tub were also awesome!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Biba 1
Business
Slovak Republic
Aug 15, 2014

Great Hotel

Wery good experience. Perfect location, nice staff, clean and confortable rooms therefore everything we needed.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Kamgaroo88220
Business
Newport News, VA
Jul 7, 2014

Nice hotel

We enjoyed our stay. It was our first time to Rochmond. We will be back

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Brownes island area is a short walk and worth checking out

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

3
5.01.0
LST2
Business
Arlington, VA
Jun 26, 2014

convenient

We have stayed here before and the hotel is nice. Convenient location, comfortable beds and clean rooms. The staff are very friendly. I could not get the Wifi to work which was an annoyance. Do not know what the issue was. We had paid to park in the lot. Our swipe cards never worked and this was a hassle. We had them change the cards three times and still did not work but each time we asked, the staff were nice about it and very apologetic.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Great restaurant was "27" on W Broad Street

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

3
5.01.0
Skiptius
Business
Washington DC
May 23, 2014

Need to work to enjoy

The first room we got was on the 13th floor and our bad luck was that it smelled like a locker room and a/c did not work. Got second room that worked better. Free parking (although they said it would be $12/day). Reasonable breakfast room service. Hotel is functional- but nothing special.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Long walk from hotel

Wonderful dinner at Tobacco Company, 8 blocks away.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Polly dashmore
Business
Mclean
Feb 11, 2014

Family visit

Great overall experience, but the front desk needs more staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

3
5.01.0
scharbonneau68
Business
Columbia, SC
Jul 8, 2013

Expected More

Expected more from the Crowne Plaza. The bathroom was not clean, when entering I immediately saw hairs around the tub and toilet. The front desk staff did not explain parking details very well, MAINLY because they weren't sure of what the rules were themselves.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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