$95 Avg/night
Rate based on Check-in: Sep 1, 2014 Check-out: Sep 2, 2014

Crowne Plaza RICHMOND DOWNTOWN

4 stars
555 East Canal Street, Richmond, VA 23219
Hotel Overview
Reviewer score
3.8
out of 5
68 reviews
Great Hotel

Wery good experience. Perfect location, nice staff, clean and confortable rooms therefore... See full review

  • Biba 1
  • Aug 15, 2014
Great stay!

Room was perfect and beds were very comfortable! Hotel staff was efficient and friendly! See full review

  • NAP123
  • Jan 21, 2014
A perfect retreat for business and leisure travelers in Richmond

The Crowne Plaza Hotel Richmond Downtown is located in the heart of the financial district, a short walk from shopping, dining, and entertainment. The hotel overlooks the newly restored Canal Walk and is centrally located to many attractions in Richmond. For dining, the Great Room and Pavilion Cafe offer two great choices. Guests can unwind in the fitness center, the indoor pool, or sauna. Business travelers can take advantage of the 13,000 square feet of meeting space, full service business center, and free wireless Internet.

Highlights

Convenient location overlooking the Canal Walk in downtown Richmond

Indoor pool, whirlpool, and sauna

Complimentary area shuttle within 2 mile radius of hotel

Rooms

All 298 non-smoking guest rooms feature one king-size or two double beds, mini-fridge, cable television with in-room movies, shower, free high-speed Internet access, work space, coffeemaker, and free morning newspaper delivered to the room. The hotel also offers 29 suites.

Features

The Pavilion Café serves American cuisine. A delicious hot buffet breakfast is offered seven days a week, as well as lunch and dinner. The Great Room features a light fare menu with sandwiches, burgers, and appetizers.  

 

The hotel's location in downtown Richmond is ideal for corporate travelers, minutes from the financial district, the Virginia State Capitol, and the Richmond Convention Center. For leisure travelers, the Crowne Plaza Hotel Richmond Downtown is within walking distance of Richmond Center Stage and Tredegar Ironworks. Spend the day rafting the Class IV rapids on the James River or explore the hands-on exhibits at the Science Museum of Virginia.

 

The fitness center features all new Nautilus treadmills, stationary bike, recumbent bike, elliptical trainer, universal weight machine and free weights. Guests also enjoy the indoor pool, whirlpool, and sauna, open from 5:00 a.m. to 11:00 p.m.

Transportation
  • Richmond International Airport (10.3 mi/16.6 km)
  • Complimentary area shuttle within 2.0 mile radius of hotel
Nearby attractions
  • Richmond Convention Center (0.5 mi/0.8 km)
  • Canal Walk (0.5 mi/0.8 km)
  • Virginia State Capitol (0.66 mi/1.06 km)
  • Museum of the Confederacy (0.66 mi/1.06 km)
  • VCU Siegel Center (1 mi/1.61 km)
  • Science Museum of Virginia (2 mi/3.22 km)
  • Virginia Museum of Fine Arts (2.5 mi/4.02 km)
  • Virginia Childrens Museum (2.5 mi/4.02 km)
  • Richmond International Raceway (5.4 mi/8.69 km)
  • Kings Dominion (24 mi/38.62 km)
Business
  • 13 meeting rooms with 13,000 square feet of space
  • Banquet facilities for up to 500 people in one room
  • High-speed Internet available throughout the hotel

Hotel Map

37.5381 -77.4409
Nearby airports
Baltimore Washington International, (BWI), 139.00, MI, S; Washington Dulles International Airport, (WAS), 121.00, MI, S; Richmond International Airport, (RIC), 9.80, MI, SW;
Area description
Downtown, downtown

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Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • Science Museum of Virginia: 2.1 mi
  • Children's Museum of Richmond: 2.3 mi
  • Byrd Theater: 2.3 mi
  • Virginia Museum of Fine Arts: 2.3 mi
  • Virginia Historical Society: 2.4 mi
  • Carytown: 2.6 mi
  • Virginia House: 3.6 mi
  • Agecroft Hall: 3.7 mi
  • Monument Avenue: 3.9 mi
  • Richmond International Raceway: 3.9 mi
  • Virginia Aviation Museum: 6 mi
  • Cinebistro at Stony Point Fashion Park: 7.3 mi

Dining

Pavilion Cafe
The Pavilion Cafe serves All American cuisine for bkfst, lunch and dinner. A delicious hot buffet breakfast is offered 7 days a week. Family friendly, and offers wonderful views of the City on one side, and a view of the James River on the other side. I
Great Room Lounge
Visit the Great Room when you have a moment and enjoy cocktails, non alcoholic beverages Starbucks Coffee and a wonderful menu selection. It is an inviting room, with soft seating, wireless internet, large flat screen TV and a welcoming staff.
Capital Ale House
Capital Ale House is Virginias beer authority, welcoming the citizens of the Commonwealth with the best food, most knowledgeable staff and largest selection of craft and imported brews. With five locations. three in the Richmond area, one in Fredericksbu

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (68)

Ratings and reviews for Crowne Plaza RICHMOND DOWNTOWN

Overall score

3.7 / 5
5.01.0
11 out of 68
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
3.9
Room comfort:
4.1
Location:
4.2
Value:
3.5

82% would recommend to a friend.

Sort by:
Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

3
5.01.0
Blind Bunny
Business
West Michigan
Jul 17, 2014

As expected

Staff was accomodating and friendly, allowing me an early check-in but the room itself showed some age. Clean and well appointed, but sound travels through the walls and the door to the room didn't seal at all, so hall sounds, and light came in throughout the night. All in all, the hotel delivered adequate value for the cost, but nothing to write home about

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Down the street toward James river is a very nice island with trails and historical attractions. Worth the effort on an evening stroll.

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
NAP123
Business
Dallas, Texas
Jan 21, 2014

Great stay!

Room was perfect and beds were very comfortable! Hotel staff was efficient and friendly!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

3
5.01.0
Travel Girl 208
Business
New York, NY
Oct 10, 2013

An Okay Night

Just a few things to note about my stay: The bed was very comfortable to sleep in but the room was not as clean as I would have liked. Looking from afar, everything seemed orderly but it was when i looked closer i saw the uncleanliness- I am not talking about wrappers under the bed..it was a little more obvious than that.... Also, TV did not work and had to get someone to look at it and the phone in the room was inaudible. Positives: the shuttle dropped and picked us up from our locations- that was nice.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

2
5.01.0
LikeItLocalStyle
Business
Richmond
Jun 29, 2013

Disappointing

The room was dated and location inconvenient. In general, the hotel was acceptable, but there are so many better options. Pick something closer to Shockoe Slip.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
JHKeilman
Business
Virginia Beach, VA, USA
Apr 14, 2012

Staff

A couple of the front desk staff seemed frustrated doing their job. It's almost like you were bothering them when you needed help. I will book my next room there, but I'm not going to ask the front desk for anything.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
be44
Business
nyc
Mar 27, 2012

nice place

had a great time hotel was pretty convienent to downtown and college campus

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Tea Party Tom
Business
Great Falls, VA
Jun 19, 2011

Crowne Plaza stay June 2011

Excellent stay for a conference. Lovely room with king bed. Big parking garage for $10 per night. Only thing missing was a vending section that was under repair.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Long walk from hotel

Near most offices in downtown Richmond, which has limited public parking.

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

3
5.01.0
Dr Jaymo
Business
michigan
Feb 9, 2011

Richmond crown plaza

The accommodations were very nice. The room was clean and well maintained. Unfortunately the Front desk staff was very unhelpful and quite rude. The shuttle service provided was excellent and the drivers were incredibly pleasant. Would rate 4-5 stars if itwasnt for the front desk staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Anonymous
Business
Toledo, Ohio
Oct 4, 2009

Awesome location for Richmond

Exceptionally positive---felt very safe and slept great--room and compimentary items brought to rrom were great. Definately recommend

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Anonymous
Business
Brooklyn
Jun 6, 2008

Great service

The Crowne PLaza , Richmond Downtown , is a hotel where you can expect great service. All the staff were very kind, and attentive to the patrons, often asking if everything ok, whether you were in need of help, etc. They paid attention to each and every person, and went above and beyond to let each guest know that they were appreciated.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There are great food vendor carts nearby serving everything from thai food to sushi.

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