$116 Avg/night
Rate based on Check-in: Aug 27, 2015 Check-out: Aug 30, 2015

Crowne Plaza RICHMOND DOWNTOWN

4 stars
View map of 555 East Canal Street, Richmond, VA 23219

Hotel Overview

Reviewer score
3.8
out of 5
80 reviews
Great stay

We stayed here only for a night, and it was wonderful. Next time we are traveling to or through... See full review

  • Nicole R.
  • Apr 6, 2015
Renewed my faith in hotels

After a couple lack luster experiences at other hotels this month I was excited to be staying at... See full review

  • Ms. Roadwarrior
  • Nov 3, 2014

The Crowne Plaza Hotel Richmond Downtown is located in the heart of the financial district, a short walk from shopping, dining, and entertainment. The hotel overlooks the newly restored Canal Walk and is centrally located to many attractions in Richmond. For dining, the Great Room and Pavilion Cafe offer two great choices. Guests can unwind in the fitness center, the indoor pool, or sauna. Business travelers can take advantage of the 13,000 square feet of meeting space, full service business center, and free wireless Internet.

Rooms

All 298 non-smoking guest rooms feature one king-size or two double beds, mini-fridge, cable television with in-room movies, shower, free high-speed Internet access, work space, coffeemaker, and free morning newspaper delivered to the room. The hotel also offers 29 suites.

Property features

The Pavilion Café serves American cuisine. A delicious hot buffet breakfast is offered seven days a week, as well as lunch and dinner. The Great Room features a light fare menu with sandwiches, burgers, and appetizers.  

 

The hotel's location in downtown Richmond is ideal for corporate travelers, minutes from the financial district, the Virginia State Capitol, and the Richmond Convention Center. For leisure travelers, the Crowne Plaza Hotel Richmond Downtown is within walking distance of Richmond Center Stage and Tredegar Ironworks. Spend the day rafting the Class IV rapids on the James River or explore the hands-on exhibits at the Science Museum of Virginia.

 

The fitness center features all new Nautilus treadmills, stationary bike, recumbent bike, elliptical trainer, universal weight machine and free weights. Guests also enjoy the indoor pool, whirlpool, and sauna, open from 5:00 a.m. to 11:00 p.m.

Highlights

Convenient location overlooking the Canal Walk in downtown Richmond

Indoor pool, whirlpool, and sauna

Complimentary area shuttle within 2 mile radius of hotel

Nearby attractions
  • Richmond Convention Center (0.5 mi/0.8 km)
  • Canal Walk (0.5 mi/0.8 km)
  • Virginia State Capitol (0.66 mi/1.06 km)
  • Museum of the Confederacy (0.66 mi/1.06 km)
  • VCU Siegel Center (1 mi/1.61 km)
  • Science Museum of Virginia (2 mi/3.22 km)
  • Virginia Museum of Fine Arts (2.5 mi/4.02 km)
  • Virginia Childrens Museum (2.5 mi/4.02 km)
  • Richmond International Raceway (5.4 mi/8.69 km)
  • Kings Dominion (24 mi/38.62 km)
Business
  • 13 meeting rooms with 13,000 square feet of space
  • Banquet facilities for up to 500 people in one room
  • High-speed Internet available throughout the hotel
Transportation
  • Richmond International Airport (10.3 mi/16.6 km)
  • Complimentary area shuttle within 2.0 mile radius of hotel

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Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • Science Museum of Virginia: 2.1 mi
  • Children's Museum of Richmond: 2.3 mi
  • Byrd Theater: 2.3 mi
  • Virginia Museum of Fine Arts: 2.3 mi
  • Virginia Historical Society: 2.4 mi
  • Carytown: 2.6 mi
  • Virginia House: 3.6 mi
  • Agecroft Hall: 3.7 mi
  • Monument Avenue: 3.9 mi
  • Richmond International Raceway: 3.9 mi
  • Virginia Aviation Museum: 6 mi
  • Cinebistro at Stony Point Fashion Park: 7.3 mi

Dining

Pavilion Cafe
The Pavilion Cafe serves All American cuisine for bkfst, lunch and dinner. A delicious hot buffet breakfast is offered 7 days a week. Family friendly, and offers wonderful views of the City on one side, and a view of the James River on the other side. I
Great Room Lounge
Visit the Great Room when you have a moment and enjoy cocktails, non alcoholic beverages Starbucks Coffee and a wonderful menu selection. It is an inviting room, with soft seating, wireless internet, large flat screen TV and a welcoming staff.
Capital Ale House
Capital Ale House is Virginias beer authority, welcoming the citizens of the Commonwealth with the best food, most knowledgeable staff and largest selection of craft and imported brews. With five locations. three in the Richmond area, one in Fredericksbu
The Great Room
Relax with friends or colleagues in the cozy atmosphere of The Great Room with large screen TV's, friendly staff and welcoming music via sound system. Besides fine wine, cold beer and delicious cocktails, our lounge features a light fare menu with sandwi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Crowne Plaza RICHMOND DOWNTOWN

Overall score

3.8 / 5
5.01.0
80 out of 80
Amenities:
3.9
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
4.1
Location:
4.1
Value:
3.8

88% would recommend to a friend.

Sort by:
Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
jmks
Richmond, VA
May 7, 2012

Thanks

In for a quick trip. Had a great time. thanks!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Dining tip: Short walk from hotel

Capital brew.

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Ken B.
Business
N/A
Jul 21, 2015

Comfortable place to stay

Buddy and I were doing a beer tasting road trip. This is where we stayed in Richond. Hotel offers free shuttle service within a 2 mile radius, but we found enough places we could easily walk to.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Risal V.
Business
Addison
Jun 30, 2015

Comfortable Business Trip

Hotel is centrally located with plenty of restaurants in the area. I wanted to venture out a bit further and the hotel offered a shuttle service within a 5 mile radius, which is AWESOME. Rooms were super clean and staff was super friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
P.hernandez
Business
N/A
Jun 23, 2015

Getaway

Great price, great location and great staff. A quick trip to Richmond for Halloween weekend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Vincent O.
Business
N/A
Jun 10, 2015

Parking Charge

When I booked this room I was not told that there would be a 15 dollar a day charge for parking. This practice is deceitful. This information should be prominantly displayed during the booking.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Chris D.
Business
Tampa
May 30, 2015

richmond

not super friendly, front desk took forever getting my room after traveling.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Carletta W.
Business
N/A
May 26, 2015

Good value

Room was clean, restaurant had a great breakfast but was a little over priced for dinner. Overall I enjoyed my stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Shy1
Business
North Miami
May 14, 2015

Nice trip

My stay was pleasant and so was the staff. The room was exactly what I expected.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Nicole R.
Business
Astoria
Apr 6, 2015

Great stay

We stayed here only for a night, and it was wonderful. Next time we are traveling to or through Richmond, we will be sure to stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Brittany C.
Business
N/A
Dec 23, 2014

Couple birthday

The hotel was super nice when first walked in but the room was a little dirty on the bed and also was not told that they charge a 50$ fee a check in . Also doing a lot of renovations that we're loud and bathroom toilet ran all night . Also parking fee is crazy. ! But nice hotel overall I guess if they would just clean a little more it would be amazing !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Pay for parking

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Punchy77
Business
detroit, mi
Nov 4, 2014

In town for a wedding

Pleasent stay - weren't in the room too long. Surprised that we didn't get two new bath towels each day and had to keep asking for them. The bed was comfy and the pillows were fantastic! Water ran very very HOT so had to be careful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Capital Grill was FANTASTIC food and right around the corner from the hotel.

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