Crowne Plaza RICHMOND DOWNTOWN

4 stars
View map of 555 East Canal Street, Richmond, VA 23219

Hotel Overview

3.8/5

Overall score

86%

Would recommend

Amenities:
3.8
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
4.1
Location:
4.1
Value:
3.8
A perfect retreat for business and leisure travelers in Richmond

The Crowne Plaza Hotel Richmond Downtown is located in the heart of the financial district, a short walk from shopping, dining, and entertainment. The hotel overlooks the newly restored Canal Walk and is centrally located to many attractions in Richmond. For dining, the Great Room and Pavilion Cafe offer two great choices. Guests can unwind in the fitness center, the indoor pool, or sauna. Business travelers can take advantage of the 13,000 square feet of meeting space, full service business center, and free wireless Internet.

Highlights

Convenient location overlooking the Canal Walk in downtown Richmond

Indoor pool, whirlpool, and sauna

Complimentary area shuttle within 2 mile radius of hotel

Rooms

All 298 non-smoking guest rooms feature one king-size or two double beds, mini-fridge, cable television with in-room movies, shower, free high-speed Internet access, work space, coffeemaker, and free morning newspaper delivered to the room. The hotel also offers 29 suites.

Features

The Pavilion CafĂ© serves American cuisine. A delicious hot buffet breakfast is offered seven days a week, as well as lunch and dinner. The Great Room features a light fare menu with sandwiches, burgers, and appetizers.  

 

The hotel's location in downtown Richmond is ideal for corporate travelers, minutes from the financial district, the Virginia State Capitol, and the Richmond Convention Center. For leisure travelers, the Crowne Plaza Hotel Richmond Downtown is within walking distance of Richmond Center Stage and Tredegar Ironworks. Spend the day rafting the Class IV rapids on the James River or explore the hands-on exhibits at the Science Museum of Virginia.

 

The fitness center features all new Nautilus treadmills, stationary bike, recumbent bike, elliptical trainer, universal weight machine and free weights. Guests also enjoy the indoor pool, whirlpool, and sauna, open from 5:00 a.m. to 11:00 p.m.

Transportation
  • Richmond International Airport (10.3 mi/16.6 km)
  • Complimentary area shuttle within 2.0 mile radius of hotel
Nearby attractions
  • Richmond Convention Center (0.5 mi/0.8 km)
  • Canal Walk (0.5 mi/0.8 km)
  • Virginia State Capitol (0.66 mi/1.06 km)
  • Museum of the Confederacy (0.66 mi/1.06 km)
  • VCU Siegel Center (1 mi/1.61 km)
  • Science Museum of Virginia (2 mi/3.22 km)
  • Virginia Museum of Fine Arts (2.5 mi/4.02 km)
  • Virginia Childrens Museum (2.5 mi/4.02 km)
  • Richmond International Raceway (5.4 mi/8.69 km)
  • Kings Dominion (24 mi/38.62 km)
Business
  • 13 meeting rooms with 13,000 square feet of space
  • Banquet facilities for up to 500 people in one room
  • High-speed Internet available throughout the hotel

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Temperature control
Ironing board
Bath tub

Hotel Map

37.5381 -77.4409
Nearby airports
Baltimore Washington International, (BWI), 139.00, MI; Washington Dulles International Airport, (WAS), 121.00, MI; Richmond International Airport, (RIC), 9.80, MI;
Area description
Downtown, downtown

Nearby points of interest

  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • Science Museum of Virginia: 2.1 mi
  • Children's Museum of Richmond: 2.3 mi
  • Byrd Theater: 2.3 mi
  • Virginia Museum of Fine Arts: 2.3 mi
  • Virginia Historical Society: 2.4 mi
  • Carytown: 2.6 mi
  • Virginia House: 3.6 mi
  • Agecroft Hall: 3.7 mi
  • Monument Avenue: 3.9 mi
  • Richmond International Raceway: 3.9 mi
  • Virginia Aviation Museum: 6 mi
  • Cinebistro at Stony Point Fashion Park: 7.3 mi

Dining

Pavilion Cafe
The Pavilion Cafe serves All American cuisine for bkfst, lunch and dinner. A delicious hot buffet breakfast is offered 7 days a week. Family friendly, and offers wonderful views of the City on one side, and a view of the James River on the other side. I
Great Room Lounge
Visit the Great Room when you have a moment and enjoy cocktails, non alcoholic beverages Starbucks Coffee and a wonderful menu selection. It is an inviting room, with soft seating, wireless internet, large flat screen TV and a welcoming staff.
Capital Ale House
Capital Ale House is Virginias beer authority, welcoming the citizens of the Commonwealth with the best food, most knowledgeable staff and largest selection of craft and imported brews. With five locations. three in the Richmond area, one in Fredericksbu
The Great Room
Relax with friends or colleagues in the cozy atmosphere of The Great Room with large screen TV's, friendly staff and welcoming music via sound system. Besides fine wine, cold beer and delicious cocktails, our lounge features a light fare menu with sandwi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (76)

Ratings and reviews for Crowne Plaza RICHMOND DOWNTOWN

Overall score

3.8 / 5
5.01.0
76 out of 76
Amenities:
3.8
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
4.1
Location:
4.1
Value:
3.8

86% would recommend to a friend.

Sort by:
Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Brittany C.
Business
N/A
Dec 23, 2014

Couple birthday

The hotel was super nice when first walked in but the room was a little dirty on the bed and also was not told that they charge a 50$ fee a check in . Also doing a lot of renovations that we're loud and bathroom toilet ran all night . Also parking fee is crazy. ! But nice hotel overall I guess if they would just clean a little more it would be amazing !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Pay for parking

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Punchy77
Business
detroit, mi
Nov 4, 2014

In town for a wedding

Pleasent stay - weren't in the room too long. Surprised that we didn't get two new bath towels each day and had to keep asking for them. The bed was comfy and the pillows were fantastic! Water ran very very HOT so had to be careful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Capital Grill was FANTASTIC food and right around the corner from the hotel.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Ms. Roadwarrior
Business
Boston, MA
Nov 3, 2014

Renewed my faith in hotels

After a couple lack luster experiences at other hotels this month I was excited to be staying at the Crowne Plaza in Richmond. The amazing staff made me want to only stay in Crowne Plazas from this time forward. At 1 in the morning the room beside me got really loud. I'm assuming they were returning from the bar to continue to party in their room. I called the front desk and they were VERY nice and sent someone up. I didn't hear anything else that night. The next morning I had a handwritten note from the front desk apologizing and they gave me restaurant vouchers for a free breakfast. Much appreciated and thoughtful!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Namaste8
Business
Alabama
Oct 6, 2014

Good stay in Richmond

Crowne Plaza has helpful & professional staff. My room was clean, & comfortable. Maintenance & house keeping had to come to work on the tv & changed out the coffee maker. They came within 15 minutes of my notification to the front desk. A front desk employee helped me to print out my boarding passes. They have a shuttle bus to drive guests within a 2 miles radius, & they drove me to the opera.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Elwood F
Business
Fairfax, VA
Sep 22, 2014

Friendly front desk and nice room

Arrived at the same time as several wedding parties using the hotel, so there was a 15 minute wait to check in. The desk person was very helpful though. Nice hotel but not cheap.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
eggs and bacon
Business
virginia
Sep 8, 2014

I needed a room.

While booking this room, the price went up 20 dollars within the 10 minutes of me searching. I just needed 1 room for the weekend. We got there and the room across the hall was a group of about 8 guys being extremely loud for about 5 straight hours so we moved rooms and then the next floor had two women talking and laughing loudly until after 2am. This hotel needs quiet hours and to monitor the hallways. The breakfast was big but it was 13.50 per person and I thought it was complimentary. The parking is a parking garage 12$ not bad but that should be free in my opinion.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

A few good places within walking distance. Capital Ale House was like 2 blocks.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Vette7059
Business
Richmond Va
Sep 1, 2014

Very nice comfortable stay

The staff were pleasant, but did not give much information about the hotel, like their amenities. The room was very clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

If you want to eat out of restaurant, you have to travel a distance.

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
kellzz
Business
rva
Aug 31, 2014

professional atmosphere

I had a brief one night stay, it was very clean, beautiful view of the city. The staff was very friendly and helpful. The pool and hot tub were also awesome!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Biba 1
Business
Slovak Republic
Aug 15, 2014

Great Hotel

Wery good experience. Perfect location, nice staff, clean and confortable rooms therefore everything we needed.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

3
5.01.0
Vegas Is home
Business
Las Vegas, NV
Aug 13, 2014

Just okay

While the staff was kind and welcoming and the amenities and breakfast were nice, the room, although tidy, was dirty with marks and stains on the walls. We decided to pay a little more in hopes of staying at a nicer hotel, especially since it was our first time in Richmond and some downtown areas are a little sketchy in some cities. The area felt safe, but we didn't feel like we got our money's worth out of this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
4
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

We had a nice meal at Kitchen on Carey. It was about a 15 min walk. The bruschetta was delicious. We also dined at a burger joint just a couple blocks away called Capital Ale House. They had nice menu options, including a vegetarian black bean burger that was really good.

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