$115 Avg/night
Rate based on Check-in: Jun 14, 2015 Check-out: Jun 15, 2015

Crowne Plaza RICHMOND DOWNTOWN

4 stars
View map of 555 East Canal Street, Richmond, VA 23219

Hotel Overview

Reviewer score
3.9
out of 5
81 reviews
Great stay

We stayed here only for a night, and it was wonderful. Next time we are traveling to or through... See full review

  • Nicole R.
  • Apr 6, 2015
Renewed my faith in hotels

After a couple lack luster experiences at other hotels this month I was excited to be staying at... See full review

  • Ms. Roadwarrior
  • Nov 3, 2014

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Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • American Civil War Center at Historic Tredegar: 0.3 mi
  • Virginia War Memorial: 0.4 mi
  • Virginia Capitol Building: 0.4 mi
  • Richmond Coliseum: 0.6 mi
  • Canal Walk: 0.6 mi
  • The Museum of the Confederacy: 0.7 mi
  • Maggie L. Walker National Historic Site: 0.7 mi
  • Hollywood Cemetery: 0.8 mi
  • Landmark Theater: 0.9 mi
  • Edgar Allan Poe Museum: 0.9 mi
  • Virginia Holocaust Museum: 0.9 mi
  • Stuart C. Siegel Center: 1.2 mi
  • St. John's Episcopal Church: 1.2 mi
  • Maymont: 1.7 mi
  • Richmond National Battlefield Park: 1.7 mi
  • Science Museum of Virginia: 2.1 mi
  • Children's Museum of Richmond: 2.3 mi
  • Byrd Theater: 2.3 mi
  • Virginia Museum of Fine Arts: 2.3 mi
  • Virginia Historical Society: 2.4 mi
  • Carytown: 2.6 mi
  • Virginia House: 3.6 mi
  • Agecroft Hall: 3.7 mi
  • Monument Avenue: 3.9 mi
  • Richmond International Raceway: 3.9 mi
  • Virginia Aviation Museum: 6 mi
  • Cinebistro at Stony Point Fashion Park: 7.3 mi

Dining

Pavilion Cafe
The Pavilion Cafe serves All American cuisine for bkfst, lunch and dinner. A delicious hot buffet breakfast is offered 7 days a week. Family friendly, and offers wonderful views of the City on one side, and a view of the James River on the other side. I
Great Room Lounge
Visit the Great Room when you have a moment and enjoy cocktails, non alcoholic beverages Starbucks Coffee and a wonderful menu selection. It is an inviting room, with soft seating, wireless internet, large flat screen TV and a welcoming staff.
Capital Ale House
Capital Ale House is Virginias beer authority, welcoming the citizens of the Commonwealth with the best food, most knowledgeable staff and largest selection of craft and imported brews. With five locations. three in the Richmond area, one in Fredericksbu
The Great Room
Relax with friends or colleagues in the cozy atmosphere of The Great Room with large screen TV's, friendly staff and welcoming music via sound system. Besides fine wine, cold beer and delicious cocktails, our lounge features a light fare menu with sandwi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Crowne Plaza RICHMOND DOWNTOWN

Overall score

3.9 / 5
5.01.0
81 out of 81
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.1
Value:
3.9

86% would recommend to a friend.

Sort by:
Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Carletta W.
Business
N/A
May 26, 2015

Good value

Room was clean, restaurant had a great breakfast but was a little over priced for dinner. Overall I enjoyed my stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Shy1
Business
North Miami
May 14, 2015

Nice trip

My stay was pleasant and so was the staff. The room was exactly what I expected.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Nicole R.
Business
Astoria
Apr 6, 2015

Great stay

We stayed here only for a night, and it was wonderful. Next time we are traveling to or through Richmond, we will be sure to stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Brittany C.
Business
N/A
Dec 23, 2014

Couple birthday

The hotel was super nice when first walked in but the room was a little dirty on the bed and also was not told that they charge a 50$ fee a check in . Also doing a lot of renovations that we're loud and bathroom toilet ran all night . Also parking fee is crazy. ! But nice hotel overall I guess if they would just clean a little more it would be amazing !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Pay for parking

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Punchy77
Business
detroit, mi
Nov 4, 2014

In town for a wedding

Pleasent stay - weren't in the room too long. Surprised that we didn't get two new bath towels each day and had to keep asking for them. The bed was comfy and the pillows were fantastic! Water ran very very HOT so had to be careful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Capital Grill was FANTASTIC food and right around the corner from the hotel.

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Ms. Roadwarrior
Business
Boston, MA
Nov 3, 2014

Renewed my faith in hotels

After a couple lack luster experiences at other hotels this month I was excited to be staying at the Crowne Plaza in Richmond. The amazing staff made me want to only stay in Crowne Plazas from this time forward. At 1 in the morning the room beside me got really loud. I'm assuming they were returning from the bar to continue to party in their room. I called the front desk and they were VERY nice and sent someone up. I didn't hear anything else that night. The next morning I had a handwritten note from the front desk apologizing and they gave me restaurant vouchers for a free breakfast. Much appreciated and thoughtful!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Namaste8
Business
Alabama
Oct 6, 2014

Good stay in Richmond

Crowne Plaza has helpful & professional staff. My room was clean, & comfortable. Maintenance & house keeping had to come to work on the tv & changed out the coffee maker. They came within 15 minutes of my notification to the front desk. A front desk employee helped me to print out my boarding passes. They have a shuttle bus to drive guests within a 2 miles radius, & they drove me to the opera.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

5
5.01.0
Elwood F
Business
Fairfax, VA
Sep 22, 2014

Friendly front desk and nice room

Arrived at the same time as several wedding parties using the hotel, so there was a 15 minute wait to check in. The desk person was very helpful though. Nice hotel but not cheap.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
eggs and bacon
Business
virginia
Sep 8, 2014

I needed a room.

While booking this room, the price went up 20 dollars within the 10 minutes of me searching. I just needed 1 room for the weekend. We got there and the room across the hall was a group of about 8 guys being extremely loud for about 5 straight hours so we moved rooms and then the next floor had two women talking and laughing loudly until after 2am. This hotel needs quiet hours and to monitor the hallways. The breakfast was big but it was 13.50 per person and I thought it was complimentary. The parking is a parking garage 12$ not bad but that should be free in my opinion.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

A few good places within walking distance. Capital Ale House was like 2 blocks.

Review of Crowne Plaza RICHMOND DOWNTOWN

Reviewer score

4
5.01.0
Vette7059
Business
Richmond Va
Sep 1, 2014

Very nice comfortable stay

The staff were pleasant, but did not give much information about the hotel, like their amenities. The room was very clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

If you want to eat out of restaurant, you have to travel a distance.

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