Hotel Overview
Folk Festival Stay
Excellent breakfast buffet. Overall experience was great!
See full review
-
Steve V.
- Oct 28, 2011
Nice Hotel
The Crowne Plaza was a very comfortable one night stay for us. We were pleased with what it had to...
See full review
-
Tiara Mom
- Oct 26, 2011
A perfect retreat for business and leisure travelers in Richmond
The Crowne Plaza Hotel Richmond Downtown is located in the heart of the financial district, a short walk from shopping, dining, and entertainment. The hotel overlooks the newly restored Canal Walk and is centrally located to many attractions in Richmond. For dining, the Great Room and Pavilion Cafe offer two great choices. Guests can unwind in the fitness center, the indoor pool, or sauna. Business travelers can take advantage of the 13,000 square feet of meeting space, full service business center, and free wireless Internet.
Hotel Map
555 EAST CANAL STREET, RICHMOND, VA 23219
- Area served
- RICHMOND
- Nearby airports
- Washington Dulles International Airport, (WAS), 121.00, Mile; Richmond International Airport, (RIC), 9.80, Mile; Baltimore Washington International, (BWI), 139.00, Mile
- Area description
- Downtown - downtown
Amenities
- Americans with Disabilities Act (ADA) Compliant
- ATM/Cash Machine
- Bath Tub
- Business center
- CD Player
- Coffee Maker in Room
- Desk with Lamp
- DVD Player
- Email Service
- Executive Level
- FAX
- Free Local Telephone Calls
- Free Newspaper
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Ice Machine
- Indoor Pool
- Internet Access
- Ironing Board
- Lounge
- Maid Service
- No Smoking Rooms/Facilities
- Overhead Projector
- Parking
- Phone with speaker
- Pool
- Porters
- Safe Deposit Box
- Satellite TV
- Sauna
- Temperature Control
- TV
- Valet Parking
- White Board
Dining
- Pavilion Cafe
- The Pavilion Café serves All American cuisine. A delicious hot buffet breakfast is offered seven days a week. The Pavilion Cafe also serves lunch and dinner.
- Great Room
- Inviting Great Room feel, with soft seating, wireless internet, large TV, and featuring Starbucks Coffee! Whether you prefer a cozy corner to relax in or a seat at the bar, The Great Room is Perfect!
- The Great Room
- Catch up on the day's sports action as you relax with friends or colleagues in the cozy atmosphere of The Great Room. Besides fine wine, cold beer and delicious cocktails, our lounge features a light fare menu with sandwiches, burgers and appetizers.
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (32)
Ratings and reviews for Crowne Plaza RICHMOND DOWNTOWN
- All travelers (32) 3.8 / 5
- Business (5) 4 / 5
- Couples (16) 3.5 / 5
- Families (4) 4.5 / 5
- Friends (4) 3.8 / 5
- Singles (3) 4.3 / 5
- Amenities:
- 4.1
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.3
- Room comfort:
- 4.2
- Location:
- 4.4
- Value:
- 4.1
94%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Steve V.
Folk Festival Stay
Excellent breakfast buffet. Overall experience was great!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
The breakfast was very well done.
Reviewer score
Would recommend
Tiara Mom
Nice Hotel
The Crowne Plaza was a very comfortable one night stay for us. We were pleased with what it had to offer.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Money-saving tip:
Short walk from hotel
There are less expensive dining options up near the Convention Center. A nice walk in cool weather or very short drive.
Reviewer score
Would recommend
Steve V.
Enjoyed the Weekend Stay
Generally a fine place to stay. Simple attention to some details are missing, like the microwave was unplugged. The breakfast buffet was excellent.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Newlywed804
Well at least the view was nice!
was staying for a wedding. We called ahead to see if a shuttle was offered, they said yes. Get to check in one staff member says no , one say upon availability and 2 mile radius. We did get the wedding party to wedding on time, even though the staff was not helpfu. Then we get to our suite, not the one we had requested from pictures we had seen online, however we still had an exceptional view of the city of Richmond. Room had an extreme mildew smell upon arrival, so we let the ac run only to return to the same smell hours later. Luckily I am HVAC by trade, so I took apart the panel of the unit only to find a moldy, dirty, slam clogged filter. By appearance it had not been changed in months maybe a year!! Sprayed the complimentary downy bed spray on the coil, room freshened up. Ordered room service breakfast , food was cold. Other than the view it was a poor experience, however the view was what we wanted ;)
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 5
- Value:
- 2
Dining tip:
Short drive from hotel
Boathouse at rockets landing (up scale dining) Crab puffs and pizza are my favorites best view of the James river and city of Richmond. Outstanding service!! Must see at sunset
Reviewer score
Would recommend
Jennym
Romantic birthday getaway
Amazing is all I can say... Great staff. Fabulous room. Great location. I love Orbitz....thanks again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Nightlife tip:
Short walk from hotel
The National - Great music Venue
Reviewer score
Would recommend
Tea Party Tom
Crowne Plaza stay June 2011
Excellent stay for a conference. Lovely room with king bed. Big parking garage for $10 per night. Only thing missing was a vending section that was under repair.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Time-saving tip:
Long walk from hotel
Near most offices in downtown Richmond, which has limited public parking.
Reviewer score
Would recommend
Wedding Traveler
Great time
Great time, convenient to restaurants, easy walking around. Didn't have the king room we booked but gave us a complimentary breakfast for the trouble. Excellent service.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Tee
Feedback on weekend trip
Everything was wonderful, great service, hassle-free check-in and check-out. Pleasant atmosphere. Would love to join your organization as an employee!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
hmc
Fine but very 90's decor
The staff was friendly and curteous, but overall the hotel is dated and could use a renovation!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 2
- Value:
- 2
Reviewer score
Would recommend
roxanne
hot momma weekend
room and hotel was great. shuttle service a major plus for nights out. starbucks wasnt so great, but everything else wonderful. rooms were a little dark hard for more then one to get ready.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Nightlife tip:
Short walk from hotel
take shuttle to tobacco company- great food and dancing....hooka lots of fun for dancing
