Norfolk Plaza Hotel

We plannned a trip to Norfolk to see a hockey game at Scope Arena. I had a little trouble finding the hotel online due to the recent name change. I was plesently suprised with the price. The hotel is located right across the street from the arena. It was a perfect location for us. We stopped by the hotel lounge after the game and met some very nice people. We enjoyed everything about the hotel and will stay there again the next time we are in town for a game.

I've stayed at this hotel several times with no problem. This time was completely different! When I arrived the person at the front desk was on a personal cell phone call and left me standing there listening to his call. he then without getting off his call, reached out for my ID & Credit Card. That's not the worse thing. I stayed there for one night. When I went out to my car the next morning, I found my passenger window (& 5 other cars)broken and the inside of my car ransacked. The hotel offered no apology. They did however, offer the use of a vacuum cleaner, so we could clean the debris ourselves! I asked the police if this was a common occurence at this hotel, he said "Well it is in a bad neighborhood" This hotel will not have to worry about me staying there EVER again!

The hotel was perfectly located to downtown life and the Spirit of Norfolk dinner cruise boat. I would stay again especially because staff was pleasant and courteous.

The Hotel was listed as having a restaurant, room service, a business center, and optional smoking rooms available. I know smoking isn't popular, but as a smoker in winter it's important and WILL affect my hotel decision. I get to the hotel and they can't find my reservation...this takes 30 minutes to fix. DUring this process I learn that the entire hotel is smoke free(which means I'm having to go outside in 20 degree weather which takes time because I'm on the 7th floor). The "restaurant" is only open with a LIMITED menu, and only from 5pm till 10pm(so obviously no room service at all). Oh, and there was construction during the day, adding to the noise. All in all one of the worst hotel experiences I have had, which is saying a lot because I travel often.

Very good, we added they extra days on top of what we had already booked.

My husband and I got married while in Norfolk, and it was also right after his deployment. WE LOVED OUR STAY HERE. We kept adding nights to the stay and rather than being here 6 nights, I was here for 10!!! Wouldn't have wanted to stay anywhere else. The staff helped us with anything we may have needed or asked about. They were super friendly! The location you CANNOT beat. We were soooooo close to downtown, and anywhere we would want to be. Being from out of town this was a great focal point for us to get to downtown Ghent, Granby Street, the Naval Base, and ODU! We are moving to Norfolk soon, and we will be having our guests and family stay at the Norfolk/Crown Plaza for sure every time!

It was a nice hotel. My husband came home from deployment, and I was traveling with our 9 month old son. The staff was friendly and they were willing to help with anything I needed for the baby because we were staying for a week. The housekeeper was excellent and was extremely helpful with anthing we needed. The restaurant was very cold in the morning for breakfast, that was my only complaint. all and all a very nice hotel! We would definately stay there again!

Not Bad

Room was clean and comfort had great time staff was the best,Thanks

Arrived during a Noreaster...when entering my room the AC unit was pulled from the wall, the room was cold, and there were leaves on the bed...I was on the 11th floor initially. (Hotel staff moved me to a new room immediately...thanks!) In new room sink was clogged and outlets overloaded...(send hotel engineering immediately upon my call...thank you)