Point Plaza Suites Newport News

My son and I was in town attending a friend's hawaiian themed party. When we checked in, the staff was very friendly and accommodating. A friend of mine also reserved a suite, and I was hoping to be next door to them. Unfortunately since my friend rented a suite, they were located on the outside while I was located indoor. It was great because it was pouring the night we checked in. The pool is indoor (although it was not heated, it was good enough to use for an hour's worth of swim. My stay also included free breakfast, they had cereals, hot breakfast, and orange juices and coffee. Our room was too cold to begin with (I'm more of a tropical girl), after the temperature adjustment, the room feels cozy and comfortable. Overall, the stay was very pleasant. I would stay there again if they have a rate promo, and I would try another hotel within the vicinity to compare.

The room was nice breakfast was delicious. The only black spot on the trip was the front desk clerk spend six minutes on a personal call before checking us in.

Food are very good and staff are wonderful, many thanks!

The hotel in general was pretty good, i took a vacation here from nyc. The location isn't really good unless you have a car or plan on spending money for taxis everywhere you travel. The hotel was staff was very friendly, except after I checked out. The front desk clerk could'nt even call me a cab. The rooms very clean and well kept. One thing i didn't like was the cleaning staff being able to come in whenever they wanted. I went to the pool, came back and there was a cleaning woman in there, it was pretty awkward. I would recommend if you don't have extraordinary activities planned, perfect to relax and unwind.

rooms large, stunk of smoke, in a non smoking room. keys/locks were not functioning well. loud neighbors from 5am onward. needed some repairs. remote didn't work. A/C good,towels good, hot water.

I stayed from 5/4 thru 5/7...The reason for this trip was to visit with my son stationed in Newportnews...The breakfast was good but the room was something to be desired...The time I was there housekeeping did not step foot in my room to make the bed or clean towel...In the draws were letters from the previous person...They do have housekeeping I seen them out in the hall just not in the room...Wonder how well they clean between customers or do they...Not very happy!

one night stay.... easy in easy out to the highway and convenient to where we needed to be. good selection of breakfast offerings. Clean and Neat.

The customer services was great. The food was not so good. The complimentary breakfast was horrible.

Hotel staff was very good dealing with families and others waiting out the storm. Some complications but given the circumstances went well. I was disappointed that there is no longer a lounge and restaurant. Was looking for that so I wouldn't have to stay in my room alone.

This hotel was convenient to the event I was attending and is easy to get to from the interstate. The first room given to us smelled bad and a check of the room revealed mold built up in the AC unit. We were moved to another room without argument. The staff were very nice. The second room smelled fresh and the AC unit looked much cleaner; however the bathroom vent was coated with a thick layer of dust. The beds were clean and comfortable. We were provided only one coffee cup, but luckily we brought our own. The breakfast was very good. We did not use the pool or exercise room. We stayed only one night as planned and it served the purpose.