$71 Avg/night
Rate and special offer based on Check-in: Aug 18, 2015 Check-out: Aug 20, 2015

BEST WESTERN PLUS Newport News Inn & Suites

3 stars
View map of 500 Operations Drive, Newport News, VA 23602-6989

Hotel Overview

Ratings and reviews for BEST WESTERN PLUS Newport News Inn & Suites

Overall score

3.7 / 5
5.01.0
65 out of 65
Amenities:
3.6
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4.2
Value:
4

85% would recommend to a friend.

Sort by:
Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

3
5.01.0
Apee78
Business
Newport News, Va
Apr 6, 2014

Average

The front desk staff had horrible attitudes and were very rude!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

4
5.01.0
Mom01
Business
Virginia Beach
Feb 17, 2014

Mom and Dad's Day Off

I reserved this room for my son and his wife of three years. My son is battling leukemia and it's been a crazy year; they needed a night off to relax and get away from their two little boys (5 and 2), so I booked this room for them to just take a break, They told me the room was beautiful and clean, the staff wonderful and the restaurants nearby offered many good choices. They really enjoyed their stay and I was very pleased with the value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

Lots of good choices nearby.

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

5
5.01.0
StanB2
Business
California
Jan 19, 2014

Amazing value

My room was basically a suite with a living room. Everything was close to perfect. Remarkable value.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

4
5.01.0
HecCol
Business
Middletown, NJ
Dec 27, 2013

Great price, great location.

We went to Newport News for a family holiday get together. Turned out the room was about 5 minutes away from their house and we count have asked for a better location. So much to choose from, all within walking distance. Lots of food, shopping, you name it. The hotel was clean, the room was cozy and the staff was great from check in to check out

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

4
5.01.0
Kenny..single dad
Business
Newport News, VA
Oct 4, 2013

Great room for a couple or a single person

Came back again this year and room was really nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Mall close by

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

3
5.01.0
Cursingnurse
Business
Charlottesville, VA
Sep 23, 2013

Would Stay there again

Greeted by a very friendly woman at the front desk. She seemed to really love her job. There were several families staying at this hotel, visiting their children at Christopher Newport University. The front desk woman said she loves the CNU families and has gotten to know several of them over the past year. Breakfast looked plentiful, but considering I was there with two teenagers, they did not get to partake, because they awoke at 9:30am (ending time of breakfast). Did not check out pool or exercise room, but noted they had these.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Very close to shopping mall, but this area is not particularly pedestrian friendly.

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

4
5.01.0
wasington state mom
Business
wv
Sep 3, 2013

room and food

room good,bed comfortable.....bathroom clean..but ran out of hot water about 8am..daily..but food real good!pool nice hottub nice..and close to good eats...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

world market 3 blocks down great food and fun store!

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

4
5.01.0
Traveling Mom 4
Business
NY,NY
Jul 17, 2013

Family Getaway

Great service.Well kept.Awesome breafast selection.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

1
5.01.0
Normally not fussy
Business
Washington DC
Jun 19, 2013

A mistake.

The good: Price was within my budget. Location was good for my purposes. Room was ready at arrival time. Room was spacious. The bad: Front desk staff were nowhere to be seen, and we waited in the lobby for 5 minutes before she came rushing in. The ugly: Room was supposed to be non-smoking, but smelled very strongly of cigarette smoke. Internet access is hardwire only - no wifi anywhere in the hotel. Deadbolt on room door did not work. Shower curtain rod was damaged so curtain did not reach all the way across the bathtub. Recommend that you spend an extra $20 and get a better hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

3
5.01.0
LuvCancun
Business
Buffalo, MN 55313, USA
May 26, 2013

It depends what's important to you.....

Going to the gym everyday is very important to my husband and myself. This hotel said on their website that guests receive complimentary passes to Bally Fitness. This is not true, Bally Fitness closed almost a year ago, and there is a new gym that bought Bally's out but the hotel does not have passes for the new gym ( Crunch Fitness). Fortunately the manager at Crunch Fitness gave us a fair deal to use the gym during our stay, as the hotel would do nothing about compensating us. Still, it was additional $$ out of our pocket. Also, we love laying by the pool. There were 6 lounge chairs at the pool, all of them broken....Overall the hotel was fine, but the "little" things DO count, and they did not try hard enough to take care of the little things in my opinion.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

If a gym matters to you go see Petra at Crunch Fitness, she made a world of distance for us!

Back to menu Return to top