BEST WESTERN PLUS Newport News Inn & Suites

3 stars
500 Operations Drive, Newport News, VA 23602-6989
Hotel Overview
Reviewer score
3.7
out of 5
74 reviews
Amazing value

My room was basically a suite with a living room. Everything was close to perfect. Remarkable value. See full review

  • StanB2
  • Jan 19, 2014
Mom and Dad's Day Off

I reserved this room for my son and his wife of three years. My son is battling leukemia and it's... See full review

  • Mom01
  • Feb 17, 2014
Welcome to BEST WESTERN PLUS Newport News Inn & Suites! Guests who need to be close to Newport News Airport PHF can enjoy an easy commute for those flights when staying at this accommodating Newport News hotel. Stay near Busch Gardens where the excitement of the park is only a few minutes away. With Fort Eustis and Christopher Newport University also in the neighborhood, its never been easier to mix business with pleasure. Travelers can make that campus event and then schedule the rest of the day at fine dining restaurants, sightseeing adventures or simply relaxing. The Patrick Henry Mall is a great place to start any vacation and is a shoppers paradise. This Newport News hotel is close to all major restaurants and corporate areas, making zipping around the area simple. However, with a hot tub and outdoor pool, many guests prefer to stick close to their rooms. All rooms are mini suites, so theres plenty of space to stretch out and rejuvenate. Just 12 miles away is Busch Gardens, and the Virginia Beach is a quick 45 minute drive away. Whether beach bumming or thrill rides are more your speed, you can have it all. Yorktown and Jamestown are nearby historic areas and musts for history buffs or anyone who prefers a little culture. The Mariners Museum is a real treat and the perfect complement to any itinerary. Business travelers with Jefferson Lab often stay at this Newport News hotel, and theres a special negotiated rate just for these employees. Workers with Cannon are also frequent guests as well as many business travelers in town for meetings and conventions. Airport travelers are always welcome, especially considering the property is less than a mile from the airport and highway exit. However, this is no traditional airport hotel. There are more than runways close to this Newport News hotel. The nearby Hampton Coliseum always has something fun happening, and is an excellent choice for a little recreational fun.

BEST WESTERN PLUS Newport News Inn & Suites Rooms

1 KING BED
1 KING BED,NSM,HISPEEDNET,2ND BD SOF,MINISTE,MICRFG,FULL BREAKFAST
1 KING BED
1 KING BED,SMK,HISPEEDNET,2ND BD SOF,MINISTE,MICRFG,FULL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,NSM,HISPEEDNET,3RD BD SOF,MINISTE,MICRFG,FULL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,SMK,HISPEEDNET,3RD BD SOF,MINISTE,MICRFG,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,STNSUITE,SOFABED,HISPD,MICRFG,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACC,BATHTB,SOFBD,MINSTE,NSMK,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACC,ROLLSH,SOFBD,MINSTE,NSMK,FULL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,MOBILITY ACC,BATHTB,SOFBD,MINSTE,NSMK,FULL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Outdoor pool
Exercise gym
Fishing
Dining
Free breakfast
Coffee maker in room
Services
24 hour front desk
Business center
Guest laundromat
Security
Wake-up service
In-Room Safe
FAX
Conference facilities
Gift shop
Copy service
Internet
High-speed internet
Parking
Free parking
Outdoor parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Sofa bed
Electronic door locks
Ironing board

Hotel Map

37.1092 -76.5012
Area served
Smithfield, Norfolk, Virginia Beach, Yorktown, Hampton, Williamsburg, Jamestown, Newport News
Nearby airports
(PHF), 2.00, MI, W;
Area description
City Center

Dining

Cracker Barrel
Adjacent to Cracker Barrel, American, 6:00 a.m. to 11:00 p.m.
Cheddar's
1 mile(s) from Cheddar's, American, 10:00 a.m. to 11:00 p.m.
Outback Steakhouse
Across the street from Outback Steakhouse, Steakhouse, 10:00 a.m. to 11:00 p.m.
Samuri
Adjacent to Samuri, Japanese, 10:00 a.m. to 10:00 p.m.
Red Lobster
1 mile(s) from Red Lobster, Seafood, 10:00 a.m. to 10:00 p.m.
Wendy's
Adjacent to Wendy's , Fast Food, 6:00 a.m. to 1:00 a.m.
Chic-Fil-A
.4 mile(s) from Chic-Fil-A, Fast Food, 10:00 a.m. to 11:00 p.m.
Ruby Tuesdays
2 mile(s) from Ruby Tuesdays, American, 9:00 a.m. to 11:00 p.m.
Don Pablos
Across the street from Don Pablos, Mexican, 4:00 p.m. to 11:00 p.m.
Applebee's
Adjacent to Applebee's, American, 10:00 a.m. to 11:00 p.m.
Starbuck's
.5 mile(s) from Starbuck's, Coffee Shop, 9:00 a.m. to 11:00 p.m.
Olive Garden
1 mile(s) from Olive Garden, Italian, 10:00 a.m. to 10:00 p.m.
Manhattan's
1 mile(s) from Manhattan's, Deli, 10:00 a.m. to 10:00 p.m. closed Sunday
Cheers
1 mile(s) from Cheers, American, 10:00 a.m. to 10:00 p.m.

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (74)

Ratings and reviews for BEST WESTERN PLUS Newport News Inn & Suites

Overall score

3.7 / 5
5.01.0
74 out of 74
Amenities:
3.8
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.3
Value:
4.1

85% would recommend to a friend.

Sort by:
Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

3
5.01.0
AF Parents
Raleigh, NC
Jun 10, 2014

Nice 3 day stay

Wife and I had a good stay; staff was very good, friendly and accommodating. Room and bed was comfortable. Breakfast was good. Location was very good; kinda off the main road and near the restaurants, mall, Walmart, Sams Club, etc. Overall a good stay. Best part of trip was spending time with our son who is in the military.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Restaurants of all types very close by in walking distance; even more in a short driving distance. Great variety in restaurants and great shopping.

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

3
5.01.0
Apee78
Newport News, Va
Apr 6, 2014

Average

The front desk staff had horrible attitudes and were very rude!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
5
Value:
3
Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

4
5.01.0
Mom01
Virginia Beach
Feb 17, 2014

Mom and Dad's Day Off

I reserved this room for my son and his wife of three years. My son is battling leukemia and it's been a crazy year; they needed a night off to relax and get away from their two little boys (5 and 2), so I booked this room for them to just take a break, They told me the room was beautiful and clean, the staff wonderful and the restaurants nearby offered many good choices. They really enjoyed their stay and I was very pleased with the value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
5
Dining tip: Not Applicable

Lots of good choices nearby.

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

5
5.01.0
StanB2
Business
California
Jan 19, 2014

Amazing value

My room was basically a suite with a living room. Everything was close to perfect. Remarkable value.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

4
5.01.0
HecCol
Middletown, NJ
Dec 27, 2013

Great price, great location.

We went to Newport News for a family holiday get together. Turned out the room was about 5 minutes away from their house and we count have asked for a better location. So much to choose from, all within walking distance. Lots of food, shopping, you name it. The hotel was clean, the room was cozy and the staff was great from check in to check out

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

4
5.01.0
Kenny..single dad
Newport News, VA
Oct 4, 2013

Great room for a couple or a single person

Came back again this year and room was really nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short walk from hotel

Mall close by

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

3
5.01.0
Cursingnurse
Charlottesville, VA
Sep 23, 2013

Would Stay there again

Greeted by a very friendly woman at the front desk. She seemed to really love her job. There were several families staying at this hotel, visiting their children at Christopher Newport University. The front desk woman said she loves the CNU families and has gotten to know several of them over the past year. Breakfast looked plentiful, but considering I was there with two teenagers, they did not get to partake, because they awoke at 9:30am (ending time of breakfast). Did not check out pool or exercise room, but noted they had these.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Shopping tip: Short drive from hotel

Very close to shopping mall, but this area is not particularly pedestrian friendly.

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

4
5.01.0
wasington state mom
wv
Sep 3, 2013

room and food

room good,bed comfortable.....bathroom clean..but ran out of hot water about 8am..daily..but food real good!pool nice hottub nice..and close to good eats...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

world market 3 blocks down great food and fun store!

Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

4
5.01.0
Traveling Mom 4
NY,NY
Jul 17, 2013

Family Getaway

Great service.Well kept.Awesome breafast selection.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of BEST WESTERN PLUS Newport News Inn & Suites

Reviewer score

1
5.01.0
Normally not fussy
Washington DC
Jun 19, 2013

A mistake.

The good: Price was within my budget. Location was good for my purposes. Room was ready at arrival time. Room was spacious. The bad: Front desk staff were nowhere to be seen, and we waited in the lobby for 5 minutes before she came rushing in. The ugly: Room was supposed to be non-smoking, but smelled very strongly of cigarette smoke. Internet access is hardwire only - no wifi anywhere in the hotel. Deadbolt on room door did not work. Shower curtain rod was damaged so curtain did not reach all the way across the bathtub. Recommend that you spend an extra $20 and get a better hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
3
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