Sheraton Herndon Dulles Airport Hotel

4 stars
View map of 13715 Sayward Boulevard, 13715 Sayward Boulevard, Herndon, VA 20171

Hotel Overview

4.2 /5
Overall score
90%
Would recommend
Amenities:
4.1
Cleanliness:
4.6
Hotel staff:
4.3
Comfort:
4.5
Location:
4
Value:
4.4
Welcome to the full-service Sheraton Herndon Dulles Airport Hotel. From our guest rooms and our lobby to our restaurant—our beautiful facility has been designed with your comfort and productivity in mind. Our 184 guest rooms are welcoming, warm, and spacious, and equipped with thoughtful amenities to make your stay a relaxing one. Sleep peacefully in our famously comfortable Sheraton Sweet Sleeper® Bed, with its pillow-top mattresses and soft, white cotton linens. After a busy day, gather with family or friends and unwind over dinner in our Capital Connections Restaurant, or kick back in the comfort of our Capital Lounge. Stay connected to what matters most to you at our "Connection Destination", the Link@Sheraton experienced with Microsoft, where you'll receive free access to wireless High Speed Internet Access, PC Workstations and printing services. Located at the gateway to the Dulles Technology Corridor, were ideal for business or leisure. Enjoy being close to downtown Washington DC, Dulles International Airport, the Dulles Expo Center and the newest Smithsonian Air & Space Museum. Discover the comfort and convenience of the Sheraton Herndon Dulles Airport Hotel. We look forward to welcoming you.
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Sheraton Herndon Dulles Airport Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Free airport shuttle
  • Pool
  • Non Smoking
General
Air conditioned
Non Smoking
Activities
Pool
Exercise gym
Dining
Restaurant
Services
Business center
Guest laundromat
Shops/Commercial services
Audio visual equipment
Internet
High-speed internet
Transportation
Free airport shuttle
Parking
Parking
Accessibility
Ramp access to buildings
Brailled elevators
Room
Hairdryer in room

Hotel Map

38.9598 -77.4235
Area served
City Center
Nearby airports
Baltimore Washington Intl. Airport, (BWI), 88.51, KM; Dulles International Airport, (IAD), 8.05, KM;
Area description
Resort, Airport

Dining

Capital Connections Restaurant and Lounge
Let us invite you into our warm and friendly Capital Connections Restaurant and Lounge where you can wind down at the end of your day and enjoy the contemporary ambience.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (186)

Ratings and reviews for Sheraton Herndon Dulles Airport Hotel

Overall score

4.2 / 5
5.01.0
186 out of 186
Amenities:
4.1
Cleanliness:
4.6
Hotel staff:
4.3
Comfort:
4.5
Location:
4
Value:
4.4

90% would recommend to a friend.

Sort by:
Review of Sheraton Herndon Dulles Airport Hotel

Reviewer score

5
5.01.0
James Kelly
Business
El Paso
Jun 14, 2015

Awesome Washington Trip

Great hotel, great staff, very accommodating and was able to check me in way earlier. Due to the weather that day, I was truly appreciated. Perfect location!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Herndon Dulles Airport Hotel

Reviewer score

3
5.01.0
Xiaoti G.
Business
Glen Cove
Jun 7, 2015

Not impressed

We arrived around 8pm, expecting to be able to check in right away, however, they made us wait there because they needed to check whether the rooms are ready. Shouldn't the rooms be ready long time ago? When I argued with them they were not apologizing at all, instead, they were trying to make me think that was very normal and I was making fuss. While we were waiting there, another person assisted with the check in, she couldn't find my membership information anywhere, there was a complete mess in their system which mixed and match my last name with some other first name, my city with a different state along with my zip code, I had no clue what was going on. That woman helped me promised me to give me an answer by next morning, but I couldn't find her the next day and nobody on duty knew what was going on. Since I was in a hurry checking out, I didn't bother wait there, but I was so disappointed with their service and the Starwood system.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton Herndon Dulles Airport Hotel

Reviewer score

4
5.01.0
Jonathan C.
Business
Honolulu
Jun 5, 2015

Quick stay near airport

I was flying out of Dulles the next morning and needed a place to stay. The overall décor of the room was a bit outdated, but clean. Bed was comfortable. I worked out in their fitness center which had everything I needed and had dinner at the restaurant in the hotel which was adequate for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Sheraton Herndon Dulles Airport Hotel

Reviewer score

4
5.01.0
Ashansen9
Business
Lynchburg
May 26, 2015

Trip to DC

Friendly staff, nice rooms. Bed was not very comfortable. Not enough pillows. Very squeaky bed frame which caused my my 3 month old daughter to wake every time we moved. Would have liked a mini fridge.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Herndon Dulles Airport Hotel

Reviewer score

1
5.01.0
Edward J.
Business
N/A
May 20, 2015

Disappointed

Shuttle was not marked at Airport with the Sheraton name and the times listed on the website for pickup were not correct since the Hyatt bus was doing the pickup for the Sheraton. I waited for one hour and forty five minutes for pick-up. When arriving to the hotel I had to wait behind a customer whose reservation was not in the system and the front desk clerk was making the excuse that the hotel was over booked. Once we checked in we found out the the pool was closed even though the website said a pool was available. We were told we needed to walk next door to the Hyatt if we needed a pool. We tried to eat at the restaurant however, the food took 40 minutes for the appetizers which arrived cold (cream of potato soup). The waiter made the excuse that there was only 1 person in the kitchen. We ended up having to go out to dinner which caused us to get back after the Hyatt pool had closed. This was unfortunate since our 10 year old had driven 10 hours in the car anticipating some pool time before bed. We left early the next morning because we only had a half day in DC before traveling on to NY, so we did not use any of the other facilities. Very disappointed! If this is the type of service and facilities that can be expected then we will not be booking with the Sheraton in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Sheraton Herndon Dulles Airport Hotel

Reviewer score

4
5.01.0
Erwin C.
Business
N/A
Apr 30, 2015

A pleasant surprise

This stay was great. A luxury brand when you go inside.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Sheraton Herndon Dulles Airport Hotel

Reviewer score

5
5.01.0
David A.
Business
N/A
Apr 19, 2015

Best Deal

Fantastic a truly great value. Service was exceptional. Food was great. Convenient transportation to area attractions. Very impressed with the modernity and design of hotel. the dining experience was extraordinary. I was overly impressed with this hotel compared to others I have stayed at in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Herndon Dulles Airport Hotel

Reviewer score

5
5.01.0
David A.
Business
N/A
Apr 18, 2015

Best deal near AID

this hotel exceeded my expectations on all accounts. Having previously stayed at other venues in the past it is a no-brainer that this hotel will now be my top choice. for the modern spanking new comforts that this hotel offers at a most reasonable price, a would be puzzled as to why anyone would want to stay elsewhere. I was super impressed at satisfied with my stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Herndon Dulles Airport Hotel

Reviewer score

5
5.01.0
Stephen L.
Business
OVIEDO
Apr 6, 2015

Close to Dulles

Very nice hotel close to Dulles. Comfortable king bed on Club floor 600s nice hot breakfast buffet. Had to pay $15 for taxi for midnight flight arrival since Shuttle stops 1130 pm

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Herndon Dulles Airport Hotel

Reviewer score

4
5.01.0
Elizzerbeth
Business
San Francisco
Mar 20, 2015

Quick overnight

Our room was recently remodeled and very comfortable. The on site restaurant was exactly what we wanted. The woman who checked us out in the morning was divine - she handled a verbally abusive customer who was telling her she was wrong because of her ethnicity with almost unparalleled grace and charm. Except for that terrible customer, which has nothing to do with the hotel, we had a totally pleasant stay here and would do it again if we ever find ourselves in the area!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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