$109 Avg/night
Rate and special offer based on Check-in: Jan 4, 2013 Check-out: Jan 6, 2013

HYATT house Richmond West

3 stars
11800 West Broad Street, Suite 1098, Henrico, VA 23233
Hotel Overview
Reviewer score
4.6
out of 5
15 reviews
GREAT WOULD STAY AGAIN

GREAT, FRIENDLY STAFF, 5 *, COMEDY CLUB AND SHORT PUMP MALL JUST A WALK AWAY. See full review

  • travis m
  • Sep 1, 2012
GREAT 5*'s

Went to the comedy club, and stayed the day/night. Nice clean/new hotel. Staff was excellent. Will... See full review

  • travis m
  • Aug 28, 2012
Spacious suites with modern kitchens in downtown Richmond

The Hotel Sierra Richmond West is an extended stay hotel in downtown Richmond, near the Science Museum, Children's Museum, and the Edgar Allen Poe Museum. Guests enjoy spacious, modern suites and guest rooms. All rooms feature full kitchens with stainless steel appliances and flat-panel televisions. Other amenities include the Lax Lounge and Bar, an outdoor terrace with Jacuzzi and fire pit, a fitness center with cardio and weights, guest laundry and dry cleaning service, and free breakfast with made-to-order omelets. The hotel is pet-free and non-smoking.

Highlights
  • Full kitchens in room
  • Free hot breakfast with Starbucks coffee
  • Outdoor Jacuzzi and fire pit
Rooms

The hotel features 134 suites that include comfortable beds and linens, full kitchens with stainless steel appliances, iPod docking station and soothing sound machine, flat-panel televisions with expanded cable and movie channels, bathrobes, and lighted make-up mirrors.

Features

Enjoy free breakfast with choice of cereals, fresh fruit, and made-to-order omelets, and Starbucks brewed coffee. Local hot spots for dining include Short Pump Town Center, Maggianos Little Italy, Copper Grill, Firebirds, and Bar Louie. Guests can relax in the Jacuzzi or on the outdoor terrace. For evening entertainment, visit the Lax Lounge and Bar for a drink or appetizer, or relax by the fire pit.

Transportation
  • Richmond International Airport (22.9 mi/36.9 km)
Nearby attractions
  • Short Pump Town Center
  • Kings Dominion amusement park (seasonal)
  • Science Museum
  • Children's Museum
  • Edgar Allen Poe Museum
Business
  • Three meeting rooms with space for 74 people
  • Banquet and AV staff on property
  • Free Internet service throughout hotel

HYATT house Richmond West Rooms

One Bedroom
Our spacious smartly designed one bedroom suite boasts modern lifestyle amenities while adding unexpected touches of luxury at every turn. Separate living area with sofabed, full contemporary kitchen, flat panel tv's with expanded cable. Fresh sumptuous b
Standard
Our spacious smartly designed studio suite boasts modern lifestyle amenities while adding unexpected touches of luxury at every turn. Separate living area with sofabed, full contemporary kitchen, flat panel tv's with expanded cable. Fresh sumptuous bed an

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Hotel Map

37.6535 -77.6212
Nearby airports
Byrd Field/Richmond Intl Airport, (RIC), 21.00, MI, N; Charlottesville-Albemarle Airport, (CHO), 73.00, MI, SE;
Area description
City Center

Amenities

  • 24 hour front desk
  • Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Air conditioned
  • AM/FM alarm clock
  • Audio visual equipment
  • Bar/Lounge
  • Business center
  • Coffee maker in room
  • Conference facilities
  • Copy service
  • Cordless phone
  • Cribs available
  • Desk with lamp
  • Easel
  • Electronic door locks
  • Elevators
  • Exercise gym
  • Express checkout
  • Family plan
  • FEMA approved
  • Fire alarm with light
  • Fitness center
  • Fitness center or spa
  • Free newspaper
  • FREE parking
  • Golf
  • Guest laundromat
  • Hairdryer in room
  • Handicapped rooms/facilities
  • Health club
  • Heated guest rooms
  • Heated pool
  • High-speed internet
  • International direct dial
  • Iron
  • Ironing board
  • Kitchen
  • Laundry service
  • Laundry/Valet services
  • Lounge
  • Maid service
  • Meal plan - American
  • Meeting/Banquet facilities
  • Microwave
  • No smoking rooms/facilities
  • Outdoor parking
  • Outdoor pool
  • Overhead projector
  • Parking
  • Phone service
  • Phone with speaker
  • Pool
  • Projector
  • Radio
  • Restaurant
  • Safe deposit box
  • Security
  • Shower
  • Smoke detectors
  • Smoke-free policy
  • Sofa bed
  • Sprinklers in rooms
  • Telephone
  • Television with cable
  • Temperature control
  • TV
  • TV remote control
  • Wake-up service
  • Wet bar
  • White board

Dining

Chipotle
Located in Short Pump Town Center. Create your own gourmet burritos and tacos in a fast food setting. Open for lunch and dinner.
Maggianos Little Italy
Located in Short Pump Town Center. Featuring lavish portions of Southern Italian cuisine served in a vibrant dining room. Offering a great selection of homemade pastas-signature salads-prime steaks-fresh fish and memorable desserts. Dine family style or
Tara Tai
Located in Short Pump Town Center. Award winning Thai restaurant open for lunch-dinner and late night dining.
Baker s Crust
Located in Short Pump Town Center. Virginia Beach based full-service restaurant specializing in European style breads and desserts. Offering breakfast-lunch-and dinner.
California Pizza Kitchen
Located in Short Pump Town Center. Features innovative and creatively designed hearthbaked pizzas as well as creative salads-pastassoups- sandwiches-appetizers-and desserts. Open for lunch-dinner-and late night dining.
Bar Louie
Located in Short Pump Town Center. Hip neighborhood restaurant and bar specializing in oversized sandwiches and artfully created jumbo martinis with an extensive selection of appetizers-pastas-and entrees. Features wide assortment of beers-microbrews-and
Lehja
Located in Short Pump Town Center.
Cheesecake Factory
Located in Short Pump Town Center. Unique upscale casual dining restaurant offering more than 200 menu selections including appetizerspizza- pasta-seafood-steaks-salads-sandwiches and more. Try one of 50 cheesecakes and desserts. Open for lunch-dinner-an

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (15)

Ratings and reviews for HYATT house Richmond West

Overall score

4.6 / 5
15 out of 15
Amenities:
4.5
Room cleanliness:
4.9
Hotel staff:
4.6
Room comfort:
4.9
Location:
4.6
Value:
4.7

100% would recommend to a friend.

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Review this hotel
Review of HYATT house Richmond West

Reviewer score

5
travis m
kenbridge va
Sep 1, 2012

GREAT WOULD STAY AGAIN

GREAT, FRIENDLY STAFF, 5 *, COMEDY CLUB AND SHORT PUMP MALL JUST A WALK AWAY.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

COMEDY CLUB

Review of HYATT house Richmond West

Reviewer score

5
travis m
kenbridge va
Aug 28, 2012

GREAT 5*'s

Went to the comedy club, and stayed the day/night. Nice clean/new hotel. Staff was excellent. Will deff. be staying again real soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

comedy club, short pump mall

Review of HYATT house Richmond West

Reviewer score

3
Birthday Couple
Richmond, VA, USA
Jan 30, 2012

Room service anyone?

Overall a good experience, but they handle room service through 2 restaurants that are in the adjoining mall. Of course, there is no answer on the number provided, so you might as well just walk over and eat. Somewhat disappointed. My wife and I stayed here for two days while we had our hard wood floors refinished. I should have save $100 a night and stayed in an average cost hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of HYATT house Richmond West

Reviewer score

5
Sidestreet Girl
Atlanta, GA
Aug 4, 2011

Beautiful Hotel

Got stuck in traffic leaving DC, [...] got a fantastic hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Fantastic place, If I had time to shop there was lots of great stores in walking distance.

Review of HYATT house Richmond West

Reviewer score

4
Greatest mom in the world
Charlottesville,VA
May 15, 2011

Great get away hotel

Wonderful hotel and service. Great location. So much fun for a get-a-way weekend. Walk to the mall, movie theater and lots of great dining!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of HYATT house Richmond West

Reviewer score

5
Very Happy12
VA Beach, VA
Feb 6, 2011

Awesome

awesome experience! Hotel Sierra staff is excellent and the hotel is clean, comfortable and in a great location!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The Copper Grill is awesome! Three doors down from the hotel. Great service from [...] and steaks were the best.

Review of HYATT house Richmond West

Reviewer score

4
Anonymous
Business
chicago
Sep 14, 2010

richmond hotel

very nice hotel for the price point and for the 3 star rating. no breakfast room service, but a great hot, free breakfast and free wireless

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

lots of restaurants 1 minute walk in the mall

Review of HYATT house Richmond West

Reviewer score

5
Anonymous
MA
Apr 18, 2010

Richmond hospitality

We were in Richmond visiting colleges. This hotel had an ideal location, right by major highways but still quiet and clean. The employees were friendly and helpful. The room was spacious, with comfortable beds, a nice bathroom and a nice t.v. The lobby was pleasant and the breakfast offered there was very nice too. Overall, a great hotel experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Review of HYATT house Richmond West

Reviewer score

4
GRT-TO-GET-AWAY
Suffolk, VA
Mar 14, 2010

Great Spot for a Get Away!

Very nice hotel with great amenities.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Great spot to shop and dine. Sits in the best shopping area in Richmond.

Review of HYATT house Richmond West

Reviewer score

5
Angie...I had to go on this trip instead
Ashburn, VA
Feb 13, 2010

Amazing Hotel~especially clean/beautiful

I traveled with my 18 year old daughter to look at VCU campus. We did not have time to look at the pool or the fitness room. Normally I would~too busy. The Hotel is a new property. Many business travelers. We had to leave before the complementary breakfast was served at 7:30 am. It looked like it was going to be delicious and very inviting, more like a 3 or 4 star restaurant. Also, the location was astride a mall with many restaurants and a movie theatre. Great when traveling with teens. I cannot express how clean the room was (I asked and the property was opened 9 mos. earlier). They are very polite and accommodating at the reception as well.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Long walk from hotel

Long or short walk and definitely short drive to Cheesecake factory, Applebees, TGIFridays, Chilies and many more.

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