$70 Avg/night
Rate based on Check-in: Jul 4, 2015 Check-out: Jul 5, 2015

Extended Stay America Richmond Innsbrook

2 stars
View map of 10060 West Broad St, 10060 West Broad St, Glen Allen, VA 23060

Hotel Overview

Reviewer score
2.9
out of 5
8 reviews
race fan

hard to find it sits behind Havertys Furniture Store sign for Studio Plus is not bold See full review

  • wv race fan
  • Sep 10, 2012
Fantastic hotel

Great place to stay not far from race track which is why we where there friendly staff over all... See full review

  • racefaans
  • May 22, 2010
At Extended Stay America, only 13 miles from Richmond, guests find a friendly home away from home, whether they stay a day, a week or a month. Free grab and go breakfast, onsite laundry facilities, free WiFi, and a fully equipped kitchen in each of our 92 suites make traveling easier, while flat screen TVs with premium channels and a seasonal pool add relaxation and recreation. Savvy business and leisure travelers find our hotel the convenient, affordable, smart choice. …Hotel requires a valid credit card on file upon check in for incidental charges or damages to guest rooms. If no valid credit card or guest is paying cash, a cash room deposit in the amount of 100USD per stay per room is collected. After satisfactory inspection at check out, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure.

Top hotels

Recommendations for you

Customers who viewed Extended Stay America Richmond Innsbrook also booked these hotels.

Reviewer score 4.6 out of 5
Reviewer score 3.7 out of 5

Extended Stay America Richmond Innsbrook Rooms

Deluxe
DELUXE STUDIO-QUEEN BED
Deluxe Suite
DELUXE STUDIO-2 DOUBLE BEDS
Standard
STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Elevators
FEMA approved
Activities
Outdoor pool
Fitness center or spa
Children's activities
Golf
Jogging track
Tennis
Play ground
Boating
Fishing
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Maid service
Guest laundromat
Security
In-Room Safe
Copy service
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Phone with speaker
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Microwave
Sofa bed
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub

Dining

Capital Ale House
Bar, Restaurant specializing in Ales
Texas de Brazil
Brazilian, American Steakhouse
Burger Works
Highly reviewed burger joint

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Extended Stay America Richmond Innsbrook

Overall score

2.9 / 5
5.01.0
8 out of 8
Amenities:
2.3
Cleanliness:
2.9
Hotel staff:
3.6
Comfort:
3.3
Location:
3.4
Value:
3.4

62% would recommend to a friend.

Sort by:
Review of Extended Stay America Richmond Innsbrook

Reviewer score

1
5.01.0
Lauren
Business
N/A
Jun 23, 2015

VERY Disapointing stay

Upon our arrival, we had to wait for 15 minutes for someone to return to the front desk to check in. We were then asked to wait an additional 10 minutes so that the front desk attendant could check if our room was ready (our check in time began at 3pm, when we arrived at 6pm). When he retured he informed us that the only available room was a smoking room, despite the fact that I had specifically requested a non-smoking room. As compensation, we were offered Febreze to help cope with the smell. The room was neither clean nor comfortable -- we picked up dinner and opted to eat out in our car rather than the room. There was also disruption in the cable service and a disapointing offering for breakfast on our way out. I would not recomend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Extended Stay America Richmond Innsbrook

Reviewer score

3
5.01.0
Kagwo
Business
Richmond
Mar 31, 2013

Business Trip

Everything worked, and the manager on duty was helpful in answering my questions. However, walls and ceilings are 'thin' and soundproofing should be added. (No left turn from Driveway onto Broad St.) But still a great location in the West End, with lots of Restaurants around, as well as a quiet location, away from traffic. Curtains need to be replaced, too long for size of window. HVAC unit underneath blows curtains.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Right turn _only out of driveway onto Broad St. You won't need to head east on Broad to often, most restaurants, refueling stations and banquet facilities are West of this place.

Review of Extended Stay America Richmond Innsbrook

Reviewer score

4
5.01.0
wv race fan
Business
West Virginia
Sep 10, 2012

race fan

hard to find it sits behind Havertys Furniture Store sign for Studio Plus is not bold

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Extended Stay America Richmond Innsbrook

Reviewer score

3
5.01.0
Anonymous
Business
Douglassville, Pa
May 3, 2011

Virginia

Saw the Richmond Race

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Racetrack

Review of Extended Stay America Richmond Innsbrook

Reviewer score

4
5.01.0
racefaans
Business
west virginia
May 22, 2010

Fantastic hotel

Great place to stay not far from race track which is why we where there friendly staff over all great place and shopping wasn't far either

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Extended Stay America Richmond Innsbrook

Reviewer score

1
5.01.0
Anonymous
Business
New York, NY
Jul 6, 2009

Stay Away!!!

Although the people are very nice, the rooms are horrible. The first room I was sent to had an unmade bed and trash all over the place. When I mentioned this to the receptionist she said it was the fourth time that had occurred that evening. The second room, although clean, was smelly and had white particles floating from the air conditioning system. After purchasing and using a can of Lysol, I still did not want to touch anything in the room. This was the best they had! Garbage was piled up in bags next to the vending machines. Really unpleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Review of Extended Stay America Richmond Innsbrook

Reviewer score

3
5.01.0
chicon
Business
USA
Aug 30, 2007

It was a room.....

not much to say, common areas were somewhat beat up, not such a great location, hard to see sign on the road.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

pleanty of restaurants close by

Review of Extended Stay America Richmond Innsbrook

Reviewer score

4
5.01.0
Anonymous
Business
USA
May 20, 2007

Very Friendly Staff

Studio Plus hotel was a nice place to stay I would reccomend it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

The mall up the st was great! Lots of outdoor shops.

Back to menu Return to top