Comfort Suites Innsbrook ★★

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$82
avg/night
Rate based on
Check-in: Feb 12, 2016 Check-out: Feb 15, 2016
3.8 /5
Overall score
89%
Would recommend
Amenities:
3.8
Cleanliness:
3.9
Hotel staff:
4.2
Comfort:
3.9
Location:
4.3
Value:
4.1
1 2 3 4 5

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Overview

Historic Richmond 12 miles. Richmond International Airport only 20 miles. State Fairgrounds and RIC Raceway 10 miles. Kings Dominion 30 miles. Colonial Williamsburg 60 miles. Regency Square Mall 5 miles. Free high-speed Internet access in all rooms. Free wireless high-speed Internet access in the lobby. Free hot deluxe continental breakfast. All Comfort Suites are smoke free. Pet Accommodation: $20 USD Per Night and Per Pet.

Recommendations for you

Guest score 4.1 / 5
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Guest score 4.4 / 5
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Guest score 4.6 / 5
$92

Amenities

Featured

  • Free Wi-Fi in Room
  • Indoor pool
  • Non Smoking

General

  • Air conditioned
  • Non Smoking
  • Pet friendly
  • Ice machine

Activities

  • Indoor pool
  • Exercise gym

Dining

  • Coffee maker in room

Services

  • Business center
  • Guest laundromat
  • In-Room Safe
  • Meeting/Banquet facilities
  • FAX

Internet

  • Free Wi-Fi in Room

Parking

  • Parking
  • Outdoor parking
  • Bus parking

Accessibility

  • Brailled elevators

Room

  • Television with cable
  • Telephone
  • AM/FM alarm clock
  • Hairdryer in room
  • Microwave
  • Sofa bed
  • Iron
  • Wet bar

Reviews

3.8 /5 Overall score

89% Would recommend

  • Amenities: 3.8/5
  • Cleanliness: 3.9/5
  • Hotel staff: 4.2/5
  • Comfort: 3.9/5
  • Location: 4.3/5
  • Value: 4.1/5

Chateu de ghetto

Would not recommend Fri, Sep 25, 2015
I was forced to stay here as the majority of hotels were sold out due to an event in Richmond. The gentleman at the front desk was polite which the only positive experience during my stay. The room was grungy with marks on the walls, the door deadbolt was loose and falling off, there were ants, there was soap scum in the shower, and the room in general was just gross. It looked like they only wipe down the most visible areas leaving grime everywhere else. The hallway and room were warm upon entering and smelled musty. I tried to convince myself it's just one night and to stick it out but, I was so uncomfortable I simply left

| N/A Business

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 3 /5
  • Comfort: 1 /5
  • Location: 2 /5
  • Value: 1 /5

nice spot, I would stay there again

Would recommend Sat, Jun 27, 2015
As of 6/26/15, this hotel appeard to have been recently remodeled.

| N/A Business

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Family funeral

Would recommend Fri, Aug 29, 2014
Everyone was wonderful. Location was perfect. Staff was great. Room was perfect!

Money saver

It was just perfect

| Minnesota Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

One Night Stay - 2 Adults, 4 Kids

Would recommend Wed, Jun 4, 2014
Stayed here a few nights ago on our way home from vacation. As a large family, it's always important that we find hotels that can accomodate all of us comfortably and this one accomplished that with two double beds, a sofa bed, and crib. The rooms seemed more insulated than others we have stayed in which not only protected us from listening to others, it kept our random noise from bothering other guests. That is always a plus. Couldn't hear any noise from outside either, even though we were just above a somewhat busy courtyard. Overall, the room was clean. I did note that the fridge was pretty icky inside...it was turned off so the inside smelled like an old lunch box and there was mildew present. Decided to re-ice our coolers rather than use the fridge. The breakfast was one of the nicer ones among the four hotels we stayed in over our drive. We have special dietary needs that require careful inspection of ingredients and the staff cheerfully assisted us. We would stay here again, so that's the best way to sum it up.

| Pennsylvania Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

Overall, a great place to stay

Would recommend Fri, Sep 20, 2013
The only negative about this hotel is the carpets. They are in need of deep cleaning or replacement. Other than that, it was a great place to stay!

| Shelby, NC Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

One of the worst rooms I ever stayed in.

Would not recommend Wed, Jun 19, 2013
To begin with the room was dirty, the bed was dirty and the sheets had stains. I had to take down several spider webs and spiders prior to going to bed. The toilet kept running, the faucet sprayed you when you turned it on and the trim was coming off the wall. I also had to tighten all the wires so the TV worked. Since I paid through another agency, a refund was not possible. DO NOT USE THIS HOTEL!!

| Richmond, VA Business

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 1 /5

Buisness Trip

Would recommend Sat, Feb 2, 2013
It was great getting to this hotel late at night and being greated by friendly staff. Made a stressfull night a little calmer. Gave a quick run down on breakfast options in the morning and let me drift off to sleep. And no clunkly air conditioner it was amazingly quite.

| Madison, Wisconsin Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

On my list for my next visit

Would recommend Sat, Aug 27, 2011
Staff was extremely friendly. Located near plenty of restaurants and convenience stores.

Dining

Several restaurants with outdoor seating just a short drive away.

| Tampa, FL, USA Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Comfort Suites Innsbrook

Would recommend Thu, Jul 21, 2011
Went to visit our new Granddaughter. Hotel was fine - great location with plenty of restaurants to choose from. Room was clean; TV didn't work very well (we told the people at the desk when we left).

Dining

Variety of places to eat within walking distance from the hotel.

| Troy, NY Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Nice ammenities for the price

Would recommend Tue, Sep 28, 2010
Very pleasant. The Continental Breakfast was suprisingly good. Waffel station, variety of breads and even eggs and chicken patties

Money saver

zzzz

| Virginia Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 4 /5

Top hotels

Hotel Policies

  • Check-in: 03:00 PM
  • Check-out: 11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

$82
avg/night
Choose dates
Rate based on Check-in: Feb 12, 2016 Check-out: Feb 15, 2016