$74 Avg/night
Rate based on Check-in: Oct 10, 2014 Check-out: Oct 12, 2014

Extended Stay America - Washington, DC - Chantilly

2 stars
4504 Brookfield Corporate Dr, Chantilly, VA 20151
Hotel Overview
Reviewer score
2.8
out of 5
33 reviews
Watch Location

The only negative I would say is trying to find the hotel because apparently it's not the same when... See full review

  • Doreann
  • Sep 10, 2014
Clean, not trendy

This is a basic place to stay for a busines traveler. The management saId it is updating the bath... See full review

  • Fudster
  • Feb 26, 2014
At Extended Stay America, guests find a friendly home away from home, whether for a day, a week or a month. Each of our 116 spacious suites offers a fully equipped kitchen, free WiFi, and a flat screen TV with premium channels, with free grab and go breakfast and laundry facilities onsite. Only 8 miles from Fairfax, close to restaurants, and just 0.5 miles from Dulles Expo, our hotel is the convenient, affordable choice for savvy business and leisure travelers.

Hotel Map

38.8836 -77.4457
Nearby airports
Washington Dulles Intl Airport, (IAD), 7.00, MI, S; Reagan National Airport, (DCA), 27.63, MI, E;
Area description
Airport

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Extended Stay America - Washington, DC - Chantilly Rooms

Deluxe
DELUXE STUDIO-KING BED
Standard
STUDIO-QUEEN BED
Studio
STUDIO-2 DOUBLE BEDS

Amenities

  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
FEMA approved
Activities
Fitness Center
Exercise gym
Golf
Jogging track
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Maid service
Security
Wake-up service
In-Room Safe
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Microwave
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub

Dining

Alto Plaza
Upscale dining, Cuisine flavors from Mexico, Peru, Argentina and Spain

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (33)

Ratings and reviews for Extended Stay America - Washington, DC - Chantilly

Overall score

2.8 / 5
5.01.0
33 out of 33
Amenities:
2.6
Room cleanliness:
2.8
Hotel staff:
3.2
Room comfort:
3
Location:
3.3
Value:
3.4

55% would recommend to a friend.

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Review of Extended Stay America - Washington, DC - Chantilly

Reviewer score

4
5.01.0
Doreann
Connecticut
Sep 10, 2014

Watch Location

The only negative I would say is trying to find the hotel because apparently it's not the same when you reserve. There are two hotels on the property with two different names. I was told at the first desk that I need to go to the other one next door and it has two different names. They should make a note of this because it's frustration to find after 20 minutes and I actually went to the hotel next door that is not the same name which I found out is the same hotel that I reserved online. But once there it was quite, clean, safe and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
1
Value:
5
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Review of Extended Stay America - Washington, DC - Chantilly

Reviewer score

3
5.01.0
traveler from ga
Macon, GA
May 31, 2014

Quick trip

Just needed a place to stay for one night. Wasn't the greatest stay but good enough for a quick trip. Price and quality made sense.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
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Review of Extended Stay America - Washington, DC - Chantilly

Reviewer score

1
5.01.0
TJ145
Business
Westland, MI
Apr 27, 2014

Very bad experience - DO NOT BOOK!!!

I had problems from the very start. I got dropped off at the sister hotel next door, which turned out to be a stroke of luck because without the help of the desk clerk from that hotel, I'd have never gotten checked in. The clerk at the place I was booked in couldn't find my reservation, even though I read him the confirmation number 5 times. Eventually the first clerk stepped in and got me checked in. Then once I checked in I couldn't make dinner because there was no frying pan. When I told the clerk, he brought me a pot. So, I went back downstairs to get what I needed. He kept me waiting nearly 15 minutes, then finally brought me a disgusting, completely filthy pan and claimed it was all he had. When I insisted on something that wasn't a health hazard, he took it back and made a halfhearted attempt at cleaning it. I then asked for the managers name and number. The clerk tried to lie to me, telling me he didn't have a way of contacting his boss. I went back to the sister hotel next door and got the info. The last straw was when I pulled back the covers and found a blanket that looked like it had some sort of rodent feces embedded in it and a bottom sheet with blood on it. I managed to improvise something to sleep on, then contacted the hotel manager and this website to demand a refund. NEVER AGAIN!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Extended Stay America - Washington, DC - Chantilly

Reviewer score

3
5.01.0
road warrior 1
Business
Harrisburg, PA, USA
Apr 18, 2014

road warriors 1

The amenities are very good, friendly staff, but lacked good house keeping mainly in bathroom and kitchen area.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Extended Stay America - Washington, DC - Chantilly

Reviewer score

2
5.01.0
Airplaneguy
Business
Virginia Beach, VA
Apr 17, 2014

Best Value for the Area

An old facility that was in an industrial area and very hard to find. In fact, my GPS took me into a place where guys in uniform with rifles surrounded my car. Be careful! Compared to prices elsewhere, this hotel was the best deal for me. The room seemed clean and the 'grab and go' breakfast was ok but not great. My biggest complaint was that the Wi-Fi did not work . The attendant came to my room and tried to get me signed on but couldn't so he gave me a number for a helpline. After a long 10 minutes with a techie, and many maneuvers, he got me signed on and it worked fine after that.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Udvar-Hazy National Air & Space Museum

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Review of Extended Stay America - Washington, DC - Chantilly

Reviewer score

3
5.01.0
Kemistry
Virginia
Mar 16, 2014

Nice Stay-cation

Lobby/Front Desk not always staffed, was welcomed by a sign that states staff is out on the property, please call #### for assistance with check-in, once I called the phone rings behind the front desk so it was pointless to have a sign. Silly me to expect them to possibly have a mobile phone that would a person would answer. Location was great to me, secluded/quiet. Room was clean and comfortable. I appreciated the Wi-Fi access in the room, even though I didn't use it much ! Room was great to just get-away

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
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Review of Extended Stay America - Washington, DC - Chantilly

Reviewer score

4
5.01.0
Fudster
Business
Arlington VA
Feb 26, 2014

Clean, not trendy

This is a basic place to stay for a busines traveler. The management saId it is updating the bath fixtures and mini-kitchens, all of which worked fine. Sanitation was fine too.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of Extended Stay America - Washington, DC - Chantilly

Reviewer score

1
5.01.0
shireen
Business
Tucson AZ
Jan 19, 2014

awful service

i get to the hotel and there was no one behind the counter. the "lobby" looked awful. i had to summon the counter help by using a phone, and even after he knew i was there waiting, he did not show up for 10 minutes. there was NO HEAT in the lobby and it was one of the coldest nights that january night. he gives me my room assignment and tells me, "it's over there." the room was 180, and you'd think it would be on the ground floor. NOPE! and, the room numbers are not easily seen driving around in the car...so i had to get out of the car and SEARCH for my room when it was UPSTAIRS!!! did i mention it was one of the coldest nights that month??? talk about frustrating. never ever again will i stay at this place. the counter help was completely asinine, uncaring, and inept.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

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Review of Extended Stay America - Washington, DC - Chantilly

Reviewer score

4
5.01.0
bygodzgrace
Alexandria, Virginia
Jul 22, 2013

Quiet Comfort

A quiet location but close to things you need. I enjoyed the stay and will return in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Extended Stay America - Washington, DC - Chantilly

Reviewer score

2
5.01.0
RoadWarriorII
Louisville, KY
Jun 29, 2013

Getting what ya pay for.

The clerk was excellent but the rooms... not so much. This day and age I guess you get what you pay for. When I was asked to review the hotel it was called 2-stars. I'm pretty sure it had more stars when it was being booked. All in all it wasn't a bad hotel room. But it did leave a little to be desired. It listed as having a complete mini kitchen. There was only silverware. No dishes, no cups or glasses. It did however have a coffee pot. Just nothing to put it in once it was made. The front desk clerk was awesome though.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short drive from hotel

any kind of fast food you could possibly want right across the street

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