Sheraton Crystal City Hotel

When you take care of the little things, the big things take care of themselves. Our Stay at the Sheraton at Crystal City was a pleasure from the moment we entered the premises until the time we departed. We were greeted by two smiling desk clerks who continued to be helpful and friendly way past our check-in. The lobby offered a very refreshing frozen fruit drink. Our room was clean and well maintained. The desk provided a very suitable work space, the overstuffed chair and ottoman were a nice touch, and the bed was as comfortable as any I have slept on. Likewise, the bath facilities were very nice. The parking garage was handy as were the ice and vending machines. The hotel even provided transportation to a diner two blocks away where we enjoyed a nice Sunday brunch. We checked out around 9:00 AM and were allowed to leave our car in the parking garage while we visited the Smithsonian at the Federal Mall in Washington, DC. We will definitely return to this hotel and will seek out the Sheraton wherever we travel.

Lovely decor. A comfortable stay in an area conveniently close to the airport and Washington DC Metro.

This was a nice and welcoming hotel to stay at. the bathroom was a lil smaller than other hotels but overall in good condition. the room was clean and nice. i was satisfied by my stay there.

The Sheraton is a great hotel. We stayed on the club level and the staff went above and beyond to accommidate any request that we had. The area is somewhat limited for restaurant choices at night, but you are accross the street from the Metro with a ton of choice over in DC. Parking was a little expensive ($22.50 per day) but other than that we would stay again. Kudos Sheraton!

My wife and I were very pleasently surprised by the outstanding hospitality at the Crystal City Sheraton. We usually stay at a different brand of hotels, but this time the Sheraton was most convienent for our travels. We were greeted by a Hotel manager before we made it to the check in desk. There was a welcoming reception with comp. snacks and light beverages.(non-alc) Our room was absolutly beautiful, it felt like a $300 room. When we went out in the evening, there was a light rain. We were just going to brave it, but the concierge stopped us and gave us an umbrella. If we visit the DC area again, we will be back!

I have not worlds to describe the great service, thanks to all the staff at this location.Atte. Arturo Gonzalez

I have stayed in 4 other hotels in this area and this was the best! The others were quite good also but the Sheraton excelled in their service. Always very friendly, quick to offer help even before you might ask (approaching the front desk for example). Different staff might also ask you how your day or trip was going and offer suggestions as well. It goes without saying that the rooms and common areas were very appealing and in spotless condition. The rooms were very quiet as well. am afraid That I cannot comment on the pool and fitness center as there was no time to use these; I am sure they are up to the standards exemplified elsewhere. There is free computer access in the lobby for guests (4 stations at least) and June was Guest Appreciation Month so there were free coffee and pastries in the lobby mornings and late afternoons. All in all a superb stay!! Highly recommended for individuals, couples, and families

Just staying for the night and in town for a special event, however, it was so close to everything and accessible to major sites, I will be returning for a longer stay very soon

-very conveniently located to DCA -very helpful and friendly staff -great prices for the quality of the room

The hotel was just wonderful. The staff was very nice and the rooms was excellent. I wanted for nothing. I asked for a quiet room and got a QUIET room! The fron desk signed me up for free membership for the points rewards for the hotel too. The night manager even called to make sure my room was to my liking and said that if there was anything she could do to make my stay better feel free to call the front desk. I absolutly LOVE great customer service. I will only stay at the Sheraton in Crystal City when I visit from now on.