Sheraton Crystal City Hotel

Staff was very personable and efficient during check-in. Made the process a pleasure. they were having a guest special which included pastries in the morning and vegetables & dip in the afternoon. My kids loved that. the evening we check in we walked about three blocks east to CVS to gather some necessities and then ordered in Pizza. two double beds were very comfortable. One chair at the desk, one by the window with a good view from the 8th floor, and two surprise ottomans tucked under the 32inLCD. very useful. I liked the seating because I had 4 kids with me. Following day we checked out and left our bags in the hotel storage. we stocked up on some goodies at COSTCO about 4 blocks away, to the Pentagon city fashion centre, visited the virginia highlands park playground, and happened to come across firehouse having an event. It was an eventful day. If we were to stay longer we would of had even more fun in the area. Will definitely use this hotel again

-very conveniently located to DCA -very helpful and friendly staff -great prices for the quality of the room

Shopping & Sightseeing but as luck would have it the Metro Line was shut down for the entire weekend. Unfortunately, everyone was notified the last minute.

The pool was not available at all--it was closed for renovation for 2009 but there was no notification that this was so when I booked the reservation online. It would have been nice to have that information since we were anticipating some pool time. We had some minor difficulty accessing the 24-fitness center early in the morning and had to contact the manager on duty to open it for us. The elevators were undergoing repairs so service was noticeably slower; the hotel did provide free Internet access on its computers in the lobby though to make up for the inconvenience.

I enjoyed the stay, but I was told the parking was free and when I got there it was not. I feel that parking should be free. I realized they were working on the parking garage, but it was really a mess and the customers were parking their vehicle anywhere.

Just staying for the night and in town for a special event, however, it was so close to everything and accessible to major sites, I will be returning for a longer stay very soon

I had a great experience with this hotel. All of the staff members were friendly, and very helpful. I would go back again

The Sheraton is a great hotel to stay at for a weekend trip to D.C. and was definitely worth the money we paid. My husband and I appreciated the convenience of having a Metro stop right across the street from the hotel. The rooms were clean and modern looking. I would definitely stay there again especially for the bargain price we got on the room.

I have not worlds to describe the great service, thanks to all the staff at this location.Atte. Arturo Gonzalez

I have stayed in 4 other hotels in this area and this was the best! The others were quite good also but the Sheraton excelled in their service. Always very friendly, quick to offer help even before you might ask (approaching the front desk for example). Different staff might also ask you how your day or trip was going and offer suggestions as well. It goes without saying that the rooms and common areas were very appealing and in spotless condition. The rooms were very quiet as well. am afraid That I cannot comment on the pool and fitness center as there was no time to use these; I am sure they are up to the standards exemplified elsewhere. There is free computer access in the lobby for guests (4 stations at least) and June was Guest Appreciation Month so there were free coffee and pastries in the lobby mornings and late afternoons. All in all a superb stay!! Highly recommended for individuals, couples, and families