$92 Avg/night
Rate and special offer based on Check-in: Sep 4, 2015 Check-out: Sep 7, 2015

BEST WESTERN Pentagon Hotel - Reagan Airport

3 stars
View map of 2480 S Glebe Road, Arlington, VA 22206-2576

Hotel Overview

Ratings and reviews for BEST WESTERN Pentagon Hotel - Reagan Airport

Overall score

3.1 / 5
5.01.0
311 out of 311
Amenities:
3
Cleanliness:
3.5
Hotel staff:
3.8
Comfort:
3.2
Location:
3.5
Value:
3.3

62% would recommend to a friend.

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Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
Anonymous
Single
Orlando
Jan 25, 2011

ants everywhere

Overall decent location, good value. Left a Pepsi open overnight and there were ants all over everything including me. Was absolutely disgusting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
4
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Single

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
Anonymous
Single
Alton, MO
Sep 14, 2009

Acceptable, but not great

Front desk staff was excellent. Most of 2 star rating is due to their work. Location was easy to get to, but hard to get in to from the street. Few other businesses or food locations nearby. Lots of police activity all night nearby and loud traffic at times. Room needed a few repairs (stool ran all night, water dripped all night). Bed comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Single

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
hiwayhoney
Couples
Orland Park Illinois
Jun 21, 2014

Good Location

The property itself is old and rundown. Our first impression was "oh no!" The remote for the t.v was missing but found on the last day under the nightstand (they did bring one to the room). Soap from the previous guest was left on the counter. A refrigerator and microwave would make a great addition to the room, especially for the price. We asked for towels for the pool but housekeeping had a hard time understanding us because they don't speak English. Breakfast was the highlight and checking in and out was a breeze. We spent a lot of time in D.C and it only took 10-15 min. so great location. Be careful making that left turn into the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
1
Trip purpose:

Couples

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
Mike Travelpro
Family
Rancho Palos Verdes, California
Jul 19, 2014

DC Getawat

Not an updated hotel to be sure, Room had a very strong odor of cleanser or freshener, not very appealing. Very much old style hotel room and bedding did not feel very clean, found a penny and bread crumbs on the comforter! Breakfast area very low end and overly supervised, poor quality of options as well! Check in was bad, couple fighting with front desk due to room issues, similar to what has been stated above.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Family

Dining tip: Short drive from hotel

Great food options in Georgetown and Arlington !

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
Mr.Brooks
Business
Georgia
Jul 21, 2014

Mr.Brooks

I was very dissapointed that this hotel was considered a three star hotel. It is old and dated. Although the interior has had some improvements, this hotel did not meet the three star ranking it was listed as. The breakfast was good and filling, however I would have appreciated a realistic rating of this hotel. Thank you very much.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
yao yao
Family
Virginia
Aug 1, 2014

good location

The location is very good, close to Washington DC. Breakfast is ok.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Family

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
drq100
Business
boise, ID
Aug 19, 2014

Room smelled

The staff were very pleasant and friendly. The room smelled heavily of that carpet freshener they put on to carpet that is way over due to be removed. The foyer in the hotel smelled the same. The bath fixture had a steady heavy drip and the sink in the room leaked so the carpet under it was soaked. The free shuttle to the airport only runs from 6 AM to 10PM, a point not mentioned on their website. Important to note if you are traveling late as I was. I have stayed in Best Westerns around the country and this was probably the worst. Cost was very competitive and the location very close. These were the only good things.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
4
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
EmptyNest14
Single
Washington State
Aug 28, 2014

Close to Reagan Airport

The room had stained linens and large cobwebs. Staff was friendly, professional, and very helpful. The room opened to the parking lot and was not enclosed in a building. The locks on the door seemed sufficient.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Single

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
STOPMSA
Business
Santa Barbara, CA
Sep 20, 2014

Not a 3 Star Hotel

I stayed at this hotel about 20 years ago . . . and nothing other than the bed linens seem to have changed. Ok they did 'upgrade' to a granite countertop at the sink . . . but that does not constitute a 3* hotel. They did have a shuttle to airport and metro. That was very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
SandraV
Friends
Lynnwood, WA
Sep 29, 2014

Ok for a short stay

Not sure where we were, but ok to use for one night to get to airport. Had miscommunication as to the pick up from the airport. Called night prior to arrival to see if needed to call when got to airport. Was told pick up is every hour on the hour? Waited 30 minutes at airport for pick up, ended up calling hotel after waiting another 10 minutes. Was told had to call, would be about 15 minutes. Called hotel twice more when van did not show. Waited 1 1/2 hrs total. Plumbing very, very noisy. Heard everyone room connected to ours when showers were going. Felt like everyone was in room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Friends

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