BEST WESTERN Pentagon Hotel - Reagan Airport

3 stars
View map of 2480 S Glebe Road, Arlington, VA 22206-2576

Hotel Overview

Ratings and reviews for BEST WESTERN Pentagon Hotel - Reagan Airport

Overall score

3.1 / 5
5.01.0
305 out of 305
Amenities:
3
Cleanliness:
3.5
Hotel staff:
3.8
Comfort:
3.2
Location:
3.5
Value:
3.3

63% would recommend to a friend.

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Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

5
5.01.0
O. and Steve
Lawrenceville, New Jersey
Aug 13, 2012

Best-Buy Hotel for DC Visit!

We got a great deal for an average of around $100 a night for a five-night stay! The room was much better than expected: spacious with two comfortable queen size beds, a refrigerator, a microwave, two sinks (one inside and the other one outside a bathroom). Bathroom was very clean with nice towels. Breakfast was also better than expected with scrambled eggs and waffle even though it promised to provide only continental breakfast! Its staff was real friendly and highly responsive. Although it is not in a walking distance to a metro station, it provides an hourly shuttle to a nearby station. Unlike most hotel in DC, it does not charge for parking, and there are several fast-food restaurants and a few malls in a short driving distance. We will definitely return to Best Western Pentagon again when we visit DC in the future. Highly recommend this economy rare-gems hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

5
5.01.0
JCC22222
Business
New York
Dec 3, 2014

Great location and shuttle bus

Best western provides free shuttle bus to nearby shopping mall, metro station and the airport. Great location! It only takes 10 minutes to those places. Really saves a lot of money and time. Go for it!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

3
5.01.0
Billy2303
Business
Bordeaux, France
Nov 21, 2014

Good value for money

Simple motel, but friendly staff and not far from a Metro stop (a $6 taxi ride or use their shuttle), so most of DC is within half an hour reach.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

No good local dining options, but several restaurants at the mall near the Metro station.

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

5
5.01.0
Gracious Girl
Business
Virginia
Nov 18, 2014

A+ Highly recommend to all!

Not enough room to say how perfectly accomodating, professional, polite and consciensious the staff was! These folks went above and beyond all of our expectations! The hotel was clean and well maintained. The breakfast buffet had a generous selection of food choices. The room was cleaned in a timely manner with beds made and everything back in its place. The lobby had a coffee machine and flavored creamers. The shuttle took us straight to the Metro with a patient staff member kindly explaining how it all worked. I truly felt loved and appreciated as a guest! I would highly recommend this hotel to everyone! A comparison in effort and class that comes close to this Best Western would be Chick Fi La! If all staff would treat guests like they treated us, the world would be a much better place! I want to thank all this Best Western staff for making my visit to Washington restful and stress-free.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

5
5.01.0
Dr. D Brown
Business
Austin, Tx
Nov 14, 2014

Fantastic Getaway

They lived up to their name, Best. The staff was very helpful and went out of their way to make my stay very enjoyable, will stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Take the shuttle.

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

3
5.01.0
OldNetProf
Business
Fairfax, VA
Oct 25, 2014

well-placed, ho-hum

Very convenient location and shuttle to Metro/Airport. Breakfast and facilities ho-hum. Nominally no-soking but first room offered stank of deoderizer over smoke. Refrigerator didn't work; they offered to fix but it was bedtime, I didn't want to deal with the interruption.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

5
5.01.0
happy Alex
Business
Great Falls, Va
Oct 21, 2014

wonderful room

This hotel was great and the staff were amazing. Wonderful experience all around.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

3
5.01.0
Providence Good Dad
Business
Providence, RI
Oct 20, 2014

Collage visit

The room was clean and well kept. The bathroom was clean too, but bathtub drains very slow. My wife complained about the first room we were given, and the manager was outstanding in her immediate response to make sure we were happy and comfortable. The breakfast was an outstanding choice, with a lot of choices, and options.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Very close to Pentagon city shopping area.

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

3
5.01.0
Fred Tzou
Business
San Jose, ca
Oct 8, 2014

Old but good service

The customer service was good but the building is old and you can hear the water was running from the next room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
Aletha Visiting Mom
Business
Castaic, CA
Oct 4, 2014

Needs some upgrading!

The room size was good, but whatever cleaning product they used was overpowering! We had to air out the room each afternoon. The hotel could use some updating and redecorating. The shuttle staff was great!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Not Applicable

For a fabulous weekday lunch, try the Dept. of Agriculture cafeteria in DC! Good food and very reasonably priced.

Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Reviewer score

2
5.01.0
SandraV
Business
Lynnwood, WA
Sep 29, 2014

Ok for a short stay

Not sure where we were, but ok to use for one night to get to airport. Had miscommunication as to the pick up from the airport. Called night prior to arrival to see if needed to call when got to airport. Was told pick up is every hour on the hour? Waited 30 minutes at airport for pick up, ended up calling hotel after waiting another 10 minutes. Was told had to call, would be about 15 minutes. Called hotel twice more when van did not show. Waited 1 1/2 hrs total. Plumbing very, very noisy. Heard everyone room connected to ours when showers were going. Felt like everyone was in room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

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