I was very impressed with this hotel. The room was clean and comfortable. The breakfast wasn't great but it was free! There was a fridge and microwave in the room. Next time I'm in Provo I'm staying here.
The Font desk Lady was not that nice to my kids, and to my wife as they walked threw the door and when we were in the pool she kept coming in and asking how much longer we would be in the pool that was at 8pm and the pool closed at 10pm other than
that it was great.
I asked at the front desk why my shower was cold TWO mornings in a row, thinking they would tell me something was broken. They surprised me, however, by saying, yeah, the boilers can't keep up when there are many people showering at the same
time. I guess if you do NOT want a hot shower between 6:30-7:30 AM, the hotel was OK.
When I printed out my boarding pass on the hotel printer, for my flight home it was PINK. I complained and asked about black ink and they said NO. The printer was like that for the last year, that's what they had.
What made me feel ripped off the most is I had convinced my friend to cancel the two rooms we reserved at another hotel because I thought this would be a better hotel. Geez, was I wrong.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
Provo Canyon and Bridal Falls are a short ride with must see beauty. If you've got longer to drive, drive all the way up to Park City. Just Be prepared to pull over numerous times to savor the incredible views of this picturesque area.