They were going through a remodel during our stay. Our room was one of the completed ones and was very nicely done. However, cable for the TV wasn't working. We were told the cable company was working on it, that it would be up shortly. It was not
fixed, that night. There were also contractors working in the adjacent room. When it turned 9pm, I called the office and asked when they planned to quit and was advised they should have quit at 8. The desk clerk went to the room and talked to the contractor, who took an additional 15 minutes to finish up.
The room was very clean and felt comfortable. The staff was extremely helpful. They brought us a complimentary toothbrush when we realized we forgot one. They also made sure we had everything we wanted at breakfast. All around, a very good
experience at this hotel.
This is our second stay at Elrey Inn & Suites. We enjoyed our first visit so well, that we looked forward to coming back. Our room was neat, clean, well maintained and very spacious. Their continental breakfast was very good with a variety of
breakfast foods to choose from. The staff were very accommodating and assisted with all our needs in a friendly manner.
BEST WESTERN El Rey Inn & Suites is very close to the Utah Shakespeare Festival venue, and very easy to find. It was clean and quiet. The included breakfast consisted of the usual cold options with toasters, and a waffle maker. The staff was very
friendly and accommodating; however, several new employees had not been thoroughly trained, leading to some minor mistakes. BOTTOM LINE: I would probably stay here again.