$93 Avg/night
Rate based on Check-in: Jan 3, 2015 Check-out: Jan 4, 2015

Holiday Inn TYLER-SOUTH BROADWAY

3 stars
5701 South Broadway, Tyler, TX 75703
Hotel Overview
Reviewer score
3.2
out of 5
12 reviews
Wonderful Staff

The staff was so accommodating! They were friendly, helpful and even provided transportation to a... See full review

  • Cindy F RN
  • Oct 11, 2014
Nice weekend stay

We stayed at this hotel despite negative reviews from others, because 25 years ago it is where we... See full review

  • KRenae
  • Apr 22, 2014
Join us at our Hotel in Tyler, TX Worthy of claiming the title, "America's Rose Capital," the beautifully landscaped East Texas community of Tyler plays host to an array of exciting attractions, unique shops and historical markers. From the Texas Rose Festival in the fall to the Azalea and Spring Flower Trail in the spring, you'll always find something that intrigues you in Tyler, Texas. Business travelers find our hotel convenient to the corporate offices of Ingersol Rand, Trane, American Standard, Schlumberger, Mewbourne Oil, Delek Refining, The University of Texas and Tyler Junior College, Exxon, Suddenlink, CB&I Howe Baker, Baker Hughes, Brookshire Grocery and Suddenlink. Are you planning to host a banquet, meeting or social event in Tyler, TX? Our hotel is the largest, full-service convention hotel in Tyler with over 10,000 sq ft of well-appointed meeting space. Corporate guests can easily remain connected to the office with the free high-speed, wireless and wired Internet access. Plus we offer free, daily shuttle service to the Tyler Airport. Corporate and leisure guests appreciate the many perks they can enjoy when they choose our hotel in Tyler, TX. Our Broadway South Restaurant and Summerfield's Lounge are great places to meet a client for a drink or for a meal with the family because kids under 12 can eat free. Make your reservations with us today to enjoy our special Texas hospitality.

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Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Executive level
Ice machine
Activities
Outdoor pool
Live entertainment
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Hairdryer in room
Microwave
Temperature control
Ironing board
Bath tub

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (12)

Ratings and reviews for Holiday Inn TYLER-SOUTH BROADWAY

Overall score

3.2 / 5
5.01.0
12 out of 12
Amenities:
2.9
Room cleanliness:
3.6
Hotel staff:
3.8
Room comfort:
3.9
Location:
3.8
Value:
2.8

67% would recommend to a friend.

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Review of Holiday Inn TYLER-SOUTH BROADWAY

Reviewer score

2
5.01.0
TBex
Business
Tulsa, OK
Oct 28, 2014

Nights on Broadway

Location was perfect for my purposes. Staff was friendly & helpful. The "common" floors (no key access required) were a bit shabby. My room was clean with fresh linens & empty wastebaskets but it positively reeked of mildew. The fridge did not get cooler that body temperature. Found several unidentified charges on my card when I got home. They've assured me they will be charged back. Overall a "meh" experience.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Stanley's Pit BBQ was fantastic. Ribs Fred Flintstone would covet.

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Review of Holiday Inn TYLER-SOUTH BROADWAY

Reviewer score

5
5.01.0
Cindy F RN
Business
Minneapolis Minnesota
Oct 11, 2014

Wonderful Staff

The staff was so accommodating! They were friendly, helpful and even provided transportation to a local attraction so I could see the local Rose Gardens.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Many good restaurants within walking distance! Staff good about informing about restaurant choices.

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Review of Holiday Inn TYLER-SOUTH BROADWAY

Reviewer score

4
5.01.0
KRenae
Business
Quitman, TX
Apr 22, 2014

Nice weekend stay

We stayed at this hotel despite negative reviews from others, because 25 years ago it is where we attended our prom together. One of the reasons for staying there was to eat at the restaurant we ate at then, but their sign was so confusing about the hours and there was nothing in the info in the rooms about the restaurant, so we missed our opportunity, and it was very disappointing. The sign said it was open certain hours on Sat-Sun, then under that it said Sun-Sat. Granted, we should've read more carefully, but when both sets of hours seem to refer to the weekend and there are so many hours listed for mornings and evenings, we just dismissed the idea and thought they were closed. It would be much better if it said "Open daily for dinner" so there wouldn't be confusion and guests wouldn't have to get out a calendar to chart available hours. We looked through all the information in the room, and though there were hours and menus for other restaurants in town, there was nothing about the hotel's restaurants, so it seemed that their hours were as limited as we thought. Besides missing out on something we've looked so forward to, we have good things to say. It would've been nice to be put in a renovated room, since so many of the comments say the renovations are almost finished, etc., but our room was fine. Our fridge didn't work, but when we reported it and told them I needed food in the room because I'm pregnant, someone replaced the fridge with a working one within 20-30 minutes, was very nice, and apologetic. Our alarm clock went off at 3 a.m., I'm guessing from the people who were in the room before us. That was kind of annoying, but something we're already laughing about. Overall, we're happy with the room, staff, and how they addressed our concerns. When we were checking out, we asked for to go cups and the front desk clerk was happy to give us some. We will always remember that we didn't get to relive eating at their restaurant (and that the meal we had to go out & get wasn't all that great & the driving took away from our time together). That really would've made it special since we've talked about going back there for the past 4-5 years and I finally surprised my husband with a stay at the hotel that already holds memories for us. We're not in a position to stay at hotels often, so that was probably our only chance for several more years to come.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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Review of Holiday Inn TYLER-SOUTH BROADWAY

Reviewer score

4
5.01.0
Kris Coy
Business
Victoria, Tx
Mar 25, 2014

Great stay

Came in for my ulumni tennis day and it was great. My room was ready. The staff was really nice and helpful. I actually stayed an extra day and it wasn't a problem.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Holiday Inn TYLER-SOUTH BROADWAY

Reviewer score

4
5.01.0
NSTEVEJ
Business
Benton, LA
Nov 5, 2012

Weekend in Tyler

Hotel was great...shame I couldn't get a Friday and Saturday night stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Holiday Inn TYLER-SOUTH BROADWAY

Reviewer score

1
5.01.0
Anonymous
Business
Tyler, TX, USA
Sep 19, 2011

Will not come back....

Well, i m thinking thats it going to be so luxuirous and a nice layout..But its all hype. Yes its the tallest Hotel in the tyler but for as presentation is sucks. The room was $138 with taxes but when i got to the front desk it was $141 and some change. Didn't mind it but if Orbitz says on price then why not honor it. They had the nerve to charge an incidental Fee of $30, as if some one was really trying destroy something that was already broken. For example, the sliding closet door was broken and off track. That showed me that dont really check anything...I could've went to the Marriott down the street for the same price and got a Suite with a jucuzzi in my room..Was very disappointed.. Never again

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Review of Holiday Inn TYLER-SOUTH BROADWAY

Reviewer score

2
5.01.0
Ashtons mommy
Business
Shreveport, LA, USA
Sep 7, 2011

Movies by the pool

we chose this hotel because of the movies by the pool however we didn't even get to see it because they started early. Room wasn't the cleanest. For the price, I won't stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
1
Trip purpose:

Business

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Review of Holiday Inn TYLER-SOUTH BROADWAY

Reviewer score

2
5.01.0
Ashtons mommy
Business
Shreveport, LA, USA
Aug 29, 2011

Quick trip for the zoo

we only stayed a night and I'm glad for that. We chose this hotel because of the poolside movies. The movie was supposed to start at 8 pm however the staff started it early at 7 pm without letting anyone know. My three year old was very disappointed. Also from the kiddie pool you can't really see the movie. When we went to go to sleep apparently our room was close to one of their meeting rooms where people were laughing and screaming until 2 am. The room wasn't the cleanest and it looked like someone had already used some of the shampoo and conditioner bottles that were in our room. Overall, wasn't my best experience and I will not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

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Review of Holiday Inn TYLER-SOUTH BROADWAY

Reviewer score

4
5.01.0
mudlogger
Business
franklin texas
Jul 7, 2010

great room

good room no problems

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn TYLER-SOUTH BROADWAY

Reviewer score

3
5.01.0
Anonymous
Business
austin,tx
Jun 6, 2010

[...]

[...]

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

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